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[International Transfer] What is SEPA Reference mandatory ?

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  • 09-04-2015 12:35pm
    #1
    Edweardoh
    Registered Users Posts: 1 ✭


    Hello.

    I am Edouard from France and I have money on my current Irish Account.

    I would like to close it and transfer the money on my French Account.

    I did not have registered to the 365 RoI Online when I was in Ireland.

    I have three forms that the cashier gave to me 
    1 : SEPA credit transfers
    2 : Close account Instruction Form
    3 : P1 Customer instruction form


    I filled everything as I can, but I don't know what is the SEPA reference (mandatory) ?
    I don't know the right amount on my Irish account because i have no access online. I tried to call the Bank but I can't reach them.

    Can you help me, I just need my money back.


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  • Options
    #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    Edweardoh wrote: »
    Hello.

    I am Edouard from France and I have money on my current Irish Account.

    I would like to close it and transfer the money on my French Account.

    I did not have registered to the 365 RoI Online when I was in Ireland.

    I have three forms that the cashier gave to me 
    1 : SEPA credit transfers
    2 : Close account Instruction Form
    3 : P1 Customer instruction form


    I filled everything as I can, but I don't know what is the SEPA reference (mandatory) ?
    I don't know the right amount on my Irish account because i have no access online. I tried to call the Bank but I can't reach them.

    Can you help me, I just need my money back.
    Hi Edweardoh, 

    Thanks for the post.

    A Sepa reference would be the narrative which shows on the payment going into your French account.

    To get a closing balance on your account, please contact your account holding branch as we have no account access here.

    Please see here for the branch contact details.

    Janette


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