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PAYG question on rates

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  • 13-04-2015 3:20pm
    #1
    spongbob
    Registered Users Posts: 667 ✭✭✭


    I seen a tv advertisement offering Free installation and free PAYG meter.

    Can you confirm is the price of the standing charge is the same as if paying by direct debit

    And is there any annual charge for having such meter

    I am a good paying direct debit customer, I'm considering the top up meter as an option. But I want to know if it will end up costing be more or same.

    Regards


Comments

  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi spongbob,

    Thanks for getting in touch.

    Is this the advertisement you are referring to?

    For electricity, a PAYG meter has the same standing charge as billing. For a full breakdown of charges and for all the relevant details, contact our dedicated PAYG team on 1850 30 50 95. They would have the most information for you. Here are the details in relation to PAYG electricity on our website also.

    Regards,
    Una


  • Options
    #3
    Adrian4
    Registered Users Posts: 252 ✭✭Adrian4


    Is there a sur-change when topping up?

    How is this avoided?


  • Options
    #4
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Adrian4,

    Thanks for your post.
    Adrian4 wrote:
    Is there a sur-change when topping up?

    How is this avoided?

    There shouldn't be a charge levied onto our customers by PayPoint or Payzone for a Pay As You Go top-up. 

    If this ever happens a customer, we would advise they contact us with the details of the retailer so that we can contact them and ask that they cease this practice.

    Remember you can also top-up online. See here for details. If you have any other questions please don't hesitate to ask.

    Regards,
    David


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