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Lodgement ATM's

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  • 15-04-2015 11:40am
    #1
    Chiorino
    Registered Users Posts: 621 ✭✭✭


    Not really a criticism as such, I don't mind using the lodgement ATM's at all as it gets me in and out a lot quicker. However, when lodging cheques, I do have a slight issue.

    The machines manage to, almost to a fault, make sense of the most illegible gibberish scrawled on a crumpled, stained cheque but cannot, ever, read the printed text on every postal order I've ever attempted to lodge and a lot of drafts.

    As I said, very happy customer for the most part. Just always thought this a bit odd.


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    #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Chiorino wrote: »
    Not really a criticism as such, I don't mind using the lodgement ATM's at all as it gets me in and out a lot quicker. However, when lodging cheques, I do have a slight issue.

    The machines manage to, almost to a fault, make sense of the most illegible gibberish scrawled on a crumpled, stained cheque but cannot, ever, read the printed text on every postal order I've ever attempted to lodge and a lot of drafts.

    As I said, very happy customer for the most part. Just always thought this a bit odd.
    Hi Chiorino,

    Thanks for your post today.

    This may be due to the layout of a postal order being different to that of a cheque. We have sent your query to our branch network and asked them to look into it.

    Thanks

    Billy


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