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910xt trouble

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  • 27-04-2015 6:41am
    #1
    rodneyr1981
    Registered Users Posts: 540 ✭✭✭


    Hi,
    Has anybody had issues with their Garmin 910xt not turning on/off?
    End of last week mine wouldn't turn off. Let the battery go dead now it won't turn on. It's still shows charging % when being charged.

    Cheers


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    #2
    StaggerLee
    Registered Users Posts: 533 ✭✭✭StaggerLee


    rodneyr1981 wrote: »
    Hi,
    Has anybody had issues with their Garmin 910xt not turning on/off?
    End of last week mine wouldn't turn off. Let the battery go dead now it won't turn on. It's still shows charging % when being charged.

    Cheers

    The same thing happened mine. The power button was getting a bit flakey for the last few months, it finally gave in. I logged a call with Garmin, my unit was out of warranty, so it would cost about £100 to send it to them and get it fixed. Sometimes when you plug it into charge it will come on, you just have to leave it on and keep charging it.

    I'd had the 910 for about 2.5 years and it got lots of use, so it owed me nothing. I decided to treat myself to the 920 :) I'm now working hard to reduce my vertical oscillation :pac:


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    #3
    rodneyr1981
    Registered Users Posts: 540 ✭✭✭rodneyr1981


    StaggerLee wrote: »
    The same thing happened mine. The power button was getting a bit flakey for the last few months, it finally gave in. I logged a call with Garmin, my unit was out of warranty, so it would cost about £100 to send it to them and get it fixed. Sometimes when you plug it into charge it will come on, you just have to leave it on and keep charging it.

    I'd had the 910 for about 2.5 years and it got lots of use, so it owed me nothing. I decided to treat myself to the 920 :) I'm now working hard to reduce my vertical oscillation :pac:

    Cheers. I got by over last week by ensuring there was power. Logged a ticket with garmin so will wait and see.


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    #4
    pgibbo
    Registered Users Posts: 4,377 Mod ✭✭✭✭pgibbo


    This happens me every now and again. It has always turned on/off eventually though.

    Nice going at the weekend BTW


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    #5
    rodneyr1981
    Registered Users Posts: 540 ✭✭✭rodneyr1981


    pgibbo wrote: »
    This happens me every now and again. It has always turned on/off eventually though.

    Nice going at the weekend BTW

    Cheers P.

    So basically just keep trying until it turns on?


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    #6
    pgibbo
    Registered Users Posts: 4,377 Mod ✭✭✭✭pgibbo


    Pretty much, and vary where you pressure the power button :eek:


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    #7
    munsterbear
    Closed Accounts Posts: 319 ✭✭munsterbear


    My Garmin forever says 100% when charging, though I know it could be near flat. Anyone else have this issue?


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    #8
    StaggerLee
    Registered Users Posts: 533 ✭✭✭StaggerLee


    pgibbo wrote: »
    Pretty much, and vary where you pressure the power button :eek:

    Yep, this is the technique, keep clipping / un-clipping the charger while pushing the power button to jump start it.


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    #9
    rodneyr1981
    Registered Users Posts: 540 ✭✭✭rodneyr1981


    StaggerLee wrote:
    The same thing happened mine. The power button was getting a bit flakey for the last few months, it finally gave in. I logged a call with Garmin, my unit was out of warranty, so it would cost about £100 to send it to them and get it fixed. Sometimes when you plug it into charge it will come on, you just have to leave it on and keep charging it.


    So it has given up on me. No amount of messing/ resetting will get it to turn on. What were Garmin like to deal with. Long turn around time on sending back?


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    #10
    Hani Kosti
    Registered Users Posts: 270 ✭✭Hani Kosti


    munsterbear wrote: »
    My Garmin forever says 100% when charging, though I know it could be near flat. Anyone else have this issue?

    Yep, pretty much endless battle with mine.
    It also turns on while charging and vibrates (read travel around the wooden table)
    The other issue I had was when trying to turn it on, the screen just went crazy (like a recovery menu software), turning off and on didn't help. The only solution was to "charge" it even though battery was at 100%.
    It seems my garmin is a female version, moody and temperamental =)


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    #11
    AndyC80
    Registered Users Posts: 12 ✭AndyC80


    I'm having the exact same issue with my 910xt I have also logged a query, but still waiting a response. As per the mails above, I would kick start the watch by pressing the power button while charging. However, even that stopped working last week and as a result I had no watch for Athlone!!

    With a bit of time yesterday, I googled potential solutions and I got it going again. Try pressing and holding down 'mode' and 'enter' at the same time and then press the 'power' button. This was supposed to reset the watch, but all it did was kickstart my watch to life. Note: I probably tried this about 10 times before it worked and did it while performing CPR with the charger.

    Now that its working again, I am not going to turn it off or let the battery die for as long as I can. When not in use and if you don't want to leave it constantly charging, I recommend putting the watch in 'pool swim' mode so that the watch wont look for a satellite and suck the juice from the battery.


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    #12
    Q7
    Registered Users Posts: 108 ✭✭Q7


    Had the exact same issue with mine 2 years ago - ended up paying nearly 100 to have it replaced with a new (refurbished) one as its was 3 months over warranty. Posted something on the Garmin forum at the time and it looks like may people have the same issue.


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    #13
    miller82
    Registered Users Posts: 1,634 ✭✭✭miller82


    Apologies for dragging up an old thread but didnt want to start a new one.

    910xt is plugged in to the laptop....its charging, but the laptop is not displaying it and GE isnt reading it either. other devices are working in the different ports, so its not an issue with the ports.

    any suggestions ?


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    #14
    Keeks
    Registered Users Posts: 2,199 ✭✭✭Keeks


    sorry but have to ask the obvious questionfirst but the 910xt is powered on?

    Usb cable issue?

    Possibly that the data pins might be dyamage, but the power pins might be ok....is it possible to borrow a different cable and see if that works?


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    #15
    miller82
    Registered Users Posts: 1,634 ✭✭✭miller82


    Keeks wrote: »
    sorry but have to ask the obvious questionfirst but the 910xt is powered on?

    Usb cable issue?

    Possibly that the data pins might be dyamage, but the power pins might be ok....is it possible to borrow a different cable and see if that works?

    The Watch goes straight to charge mode and charges up so no pin issue


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    #16
    mossym
    Moderators, Sports Moderators Posts: 8,766 Mod ✭✭✭✭mossym


    miller82 wrote: »
    The Watch goes straight to charge mode and charges up so no pin issue

    power pins(+5V) on USB and data pins are different. the data pins could be damaged and it would still charge just fine


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    #17
    miller82
    Registered Users Posts: 1,634 ✭✭✭miller82


    mossym wrote: »
    miller82 wrote: »
    The Watch goes straight to charge mode and charges up so no pin issue

    power pins(+5V) on USB and data pins are different. the data pins could be damaged and it would still charge just fine

    Ah shiiiiit.
    Easy fix do you know ?
    Where would one even get that fixed 🀔


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    #18
    MRJ
    Registered Users Posts: 136 ✭✭MRJ


    I thought the 910xt only transfers data through ant+ and the cable was only for charging the device.


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    #19
    mossym
    Moderators, Sports Moderators Posts: 8,766 Mod ✭✭✭✭mossym


    ha, totally missed it was a 910xt .spot on


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    #20
    miller82
    Registered Users Posts: 1,634 ✭✭✭miller82


    aaaahhhh okay.
    I reckon the ANT is long gone. will have to get a new one


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    #21
    joey100
    Registered Users Posts: 3,425 ✭✭✭joey100


    I had loads of issues a bit like this with an old 910xt. It was normally 1 of 2 things.

    First was if the ant+ was turned on for another programme, like trainer road or zwift, I'd have to unplug and plug it back in a few times to get garmin express to find it.

    Other was garmin express itself, lost count the number of times there was issues with it and it just wouldn't find the 910. Usually an uninstall and re-install worked, sometimes I just had to wait a few days.

    Hopefully one of these will work for you!


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