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Boards customer satisfaction survey

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24

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    #32
    Darkglasses
    Registered Users Posts: 14,526 ✭✭✭✭Darkglasses


    Nim wrote: »
    See my post on the first page. Works for me.

    Thanks mate, that fixed it :)

    I had Boards as one of my exceptions, removed it and voila.


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    #33
    Dozen Wicked Words
    Closed Accounts Posts: 10,325 ✭✭✭✭Dozen Wicked Words


    Seems odd timing, when the rejig of the site isn't even finished and there are numerous issues, to roll out a customer satisfaction survey. Mad Ted.


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    #34
    Myrddin
    Closed Accounts Posts: 33,733 ✭✭✭✭Myrddin


    georgiecasey wrote: »
    and why was this started at 8pm on a monday? is there some new PHP/MySQL jobbridge intern at boards?

    At least give the benefit of the doubt until we hear more...


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    #35
    conorh91
    Registered Users Posts: 3,328 ✭✭✭conorh91


    I can't believe there hasn't been a "stop moaning if it's a free website for you" post yet.


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    #36
    guil
    Registered Users Posts: 10,495 ✭✭✭✭guil


    Using the full site on my phone with safari and I'm getting it, same with firefox on laptop but nothing on the touch site.


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    #37
    G_R
    Moderators, Education Moderators Posts: 5,028 Mod ✭✭✭✭G_R


    guil wrote: »
    Using the full site on my phone with safari and I'm getting it, same with firefox on laptop but nothing on the touch site.


    That's weird - I can browse fine on Safari on my phone.


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    #38
    Avada
    Closed Accounts Posts: 3,411 ✭✭✭Avada


    Darkglasses wrote: »
    Thanks mate, that fixed it :)

    I had Boards as one of my exceptions, removed it and voila.

    Me too, was wondering why pop up blocker wasnt working.


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    #39
    Peregrine
    Moderators, Education Moderators Posts: 26,402 Mod ✭✭✭✭Peregrine


    Grand_Rajnah wrote: »
    That's weird - I can browse fine on Safari on my phone.

    It probably has all pop-ups disabled as default. Chrome on my phone had pop-ups disabled so I can browse the full site fine. Tried enabling it and the pop ups appeared so I turned it off again.


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    #40
    Zaph
    Registered Users, Subscribers Posts: 47,305 ✭✭✭✭Zaph


    Not appearing at all for me on Firefox


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    #41
    Stavro Mueller
    Closed Accounts Posts: 2,673 ✭✭✭Stavro Mueller


    I use Firefox and I foolishly ticked the button at the top to unblock it :mad::mad::mad::mad::mad:


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    #42
    Into The Blue
    Closed Accounts Posts: 2,358 ✭✭✭Into The Blue


    At least they reckon my answers were the best so far..
    which is strange, as all i did was moan about the popups...all 20+ times


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    #43
    Peregrine
    Moderators, Education Moderators Posts: 26,402 Mod ✭✭✭✭Peregrine


    Stavro Mueller wrote: »
    I use Firefox and I foolishly ticked the button at the top to unblock it :mad::mad::mad::mad::mad:

    Go back and block it again :p


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    #44
    Stavro Mueller
    Closed Accounts Posts: 2,673 ✭✭✭Stavro Mueller


    Trying to find the setting is giving me a headache already :D


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    #45
    Peregrine
    Moderators, Education Moderators Posts: 26,402 Mod ✭✭✭✭Peregrine


    Stavro Mueller wrote: »
    Trying to find the setting is giving me a headache already :D

    Go to Options. It's in the Content panel.


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    #46
    Stavro Mueller
    Closed Accounts Posts: 2,673 ✭✭✭Stavro Mueller


    Thank you - a virtual beer cominatcha :)


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    #47
    KomradeBishop
    Closed Accounts Posts: 4,981 ✭✭✭KomradeBishop


    Sure Boards wouldn't roll out an untested UI change on a live website would they? Ah nvm...


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    #48
    When the Sun Hits
    Registered Users Posts: 265 ✭✭When the Sun Hits


    "Awesome - thanks for filling out our survey. I think your answers were the best so far!"

    Is everyone getting this response? Please say "no", I really need this confidence boost.


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    #49
    Into The Blue
    Closed Accounts Posts: 2,358 ✭✭✭Into The Blue


    When the Sun Hits wrote: »
    "Awesome - thanks for filling out our survey. I think your answers were the best so far!"

    Is everyone getting this response? Please say "no", I really need this confidence boost.

    :mad:


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    #50
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #51
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Fred Swanson wrote: »
    This post has been deleted.

    Disabled according to the thread in Site Development. Must have been real so.


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    #52
    guil
    Registered Users Posts: 10,495 ✭✭✭✭guil


    Grand_Rajnah wrote: »
    That's weird - I can browse fine on Safari on my phone.
    If you have popups blocked in settings-safari it wasn't appearing, I have them blocked but turned off just to check.


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    #53
    Brendan Flowers
    Registered Users Posts: 1,378 ✭✭✭Brendan Flowers


    So anyone know what this was all about? Was it genuine?


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    #54
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,306 CMod ✭✭✭✭Spear


    It was genuine, you can see from it's URL that it was directly hosted on boards.ie.

    The constant appearance part doesn't appear to have been the intended result though.


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    #55
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Pity its fixed.... I wanted to report boards for spamming to the man in charge of the internet :)


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    #56
    Boards.ie: Sean
    Closed Accounts Posts: 212 ✭✭Boards.ie: Sean


    So, apologies everyone for the issues with the survey last night. Yes, it was legit but it was only meant to appear if you clicked a link inviting you to take part. The fact that it popped up every time you loaded a page was irritating to say the least ... we took it down as quickly ass we could once we realised what was happening.

    We working on getting a (properly functioning, no more annoying pop ups) survey back up on the site as soon as we can. As to why do it before the re-jig of the website, the plan is to do this type of quick survey regularly. Doing it now means we have a baseline and can see what, if any, difference changes to the site make to our members and visitors experience.

    Sorry again about the mess up last night, we'll make sure everything is fully tested before going live again.


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    #57
    Into The Blue
    Closed Accounts Posts: 2,358 ✭✭✭Into The Blue


    Boards.ie: Seán wrote: »
    So, apologies everyone for the issues with the survey last night. Yes, it was legit but it was only meant to appear if you clicked a link inviting you to take part. The fact that it popped up every time you loaded a page was irritating to say the least ... we took it down as quickly ass we could once we realised what was happening.

    We working on getting a (properly functioning, no more annoying pop ups) survey back up on the site as soon as we can. As to why do it before the re-jig of the website, the plan is to do this type of quick survey regularly. Doing it now means we have a baseline and can see what, if any, difference changes to the site make to our members and visitors experience.

    Sorry again about the mess up last night, we'll make sure everything is fully tested before going live again.

    Presume the feedback provided last night will still be taken on board though?


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    #58
    Boards.ie: Sean
    Closed Accounts Posts: 212 ✭✭Boards.ie: Sean


    Absolutely, all feedback, good, bad and indifferent, is really helpful so thanks for everyone who took the time last night to tell us what they think


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    #59
    When the Sun Hits
    Registered Users Posts: 265 ✭✭When the Sun Hits


    Were my answers really the best?


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    #60
    Boards.ie: Sean
    Closed Accounts Posts: 212 ✭✭Boards.ie: Sean


    Yes, they really were ... top of the class!


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    #61
    Micky Dolenz
    Registered Users Posts: 44,080 ✭✭✭✭Micky Dolenz


    I browsed boards with safari and Firefox yesterday evening and had no pop ups. But if I had I'd probably have had the best answers ever.


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