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Boards customer satisfaction survey

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    #92
    padd b1975
    Registered Users Posts: 10,759 ✭✭✭✭padd b1975


    It's back for me too, even though I already completed it.

    It now has an option to dismiss....


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    #93
    hullaballoo
    Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 18,726 Admin ✭✭✭✭✭hullaballoo


    If I keep pressing back after I submit, I can keep re-submitting the same thing repeatedly.

    I don't think this round of the survey is going to have any real usable value, if I'm honest. Maybe next time these bugs will be fixed before it goes live.


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    #94
    Lemming
    Registered Users Posts: 14,148 ✭✭✭✭Lemming


    padd b1975 wrote: »
    It now has an option to dismiss....

    Which doesn't matter either because it ... well .. it keeps coming back.

    How many times in a row can you not test something before inflicting it on your users? :-/


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    #95
    The Backwards Man
    Closed Accounts Posts: 18,299 ✭✭✭✭The Backwards Man


    Survey needs an alco-lock


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    #96
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Can it not be based on Username instead a cookie, for those logging in on multiple devices?


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    #97
    padd b1975
    Registered Users Posts: 10,759 ✭✭✭✭padd b1975


    How much longer can we expect to see it appearing and disappearing randomly despite having completed the survey?


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    #98
    Dades
    Moderators, Society & Culture Moderators Posts: 25,558 Mod ✭✭✭✭Dades


    Deleted User wrote: »
    Am I the only one who doesn't like being referred to as a customer?
    Tell that to the people complaining about customer service in the Topics/Category Organisation thread!


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    #99
    thesandeman
    Registered Users Posts: 10,446 ✭✭✭✭thesandeman


    Competed it by guesswork on Opera Mini in Touch 'cos none of the clicks had any text. I just assumed the one in the right was 'next', the bottom one was 'submit' etc. Seems to have worked though as it hasn't asked me to go through the ordeal again.


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    #100
    Oryx
    Subscribers Posts: 19,425 ✭✭✭✭Oryx


    In terms of how to operate boards, I think the big lesson this week is 'don't do surveys this badly' :)


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    #101
    Taltos
    Registered Users Posts: 20,830 ✭✭✭✭Taltos


    Just a suggestion but what about putting things like this into the announcements on the right and using say a dedicated tool like survey monkey?


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    #102
    Toto Wolfcastle
    Registered Users Posts: 25,005 ✭✭✭✭Toto Wolfcastle


    Back again today. At least it has a dismiss option now but it's still pretty annoying that it keeps appearing.


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    #103
    shanec1928
    Registered Users Posts: 4,147 ✭✭✭shanec1928


    Actually reply to posters who bother to post in site Dev with issues with the site.


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    #104
    padd b1975
    Registered Users Posts: 10,759 ✭✭✭✭padd b1975


    shanec1928 wrote: »
    Actually reply to posters who bother to post in site Dev with issues with the site.

    Relax, it's a bank holiday weekend....:cool:


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    #105
    padd b1975
    Registered Users Posts: 10,759 ✭✭✭✭padd b1975


    It's seems to be permanently gone now.

    Many thanks.


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    #106
    ulgberrrr
    Registered Users Posts: 10 ✭ulgberrrr


    Ggggrrrrrrrrrrr !!!!!!!!!!


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    #107
    Overheal
    Registered Users Posts: 83,093 ✭✭✭✭Overheal


    I just dismissed the survey altogether. Tbh, boards already does great - better than most companies - at staying in touch with users, through the feedback forum, which ironically is illustrated by the number of unique users who have come to feedback to express dissatisfaction with the survey popup :pac:


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