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eVision package

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  • 30-04-2015 11:28pm
    #1
    R0ot
    Registered Users Posts: 4,473 ✭✭✭


    Hi my partner was called and asked about trying the eVision package for free for a few months. We got the device installed and used it for a day. She was told we'd be called to see if we still wanted the service after a few months and if not it would be cancelled. Now I see the bill for this month is up €36. Looking at the previous bill before there were a few deductions from the bill amount but it's not clear what for exactly.

    I want this cancelled and the box collected since it's been sitting packaged away since 24 hours after the install. 


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    R0ot wrote: »
    Hi my partner was called and asked about trying the eVision package for free for a few months. We got the device installed and used it for a day. She was told we'd be called to see if we still wanted the service after a few months and if not it would be cancelled. Now I see the bill for this month is up €36. Looking at the previous bill before there were a few deductions from the bill amount but it's not clear what for exactly.

    I want this cancelled and the box collected since it's been sitting packaged away since 24 hours after the install. 
    Hi R0ot

    Would you like to PM me the account no & I will look into this for you.

    Thanks

    Ash


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