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Billing Query - amount rising continuously

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  • 01-05-2015 12:16pm
    #1
    sakimotosan
    Registered Users Posts: 115 ✭✭


    Hi,

    I recently received by last bill for an Eircom phone & broadband bundle and the amount is almost double what it should be with similar usage. Looking at the 'compare spend' feature on my eircom page the amount has shot up by approximately €10 every billing period from around 32 to now 68. Can someone look into this for me or alternatively provide me with a number to call?

    Thanks in advance!


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    #2
    sakimotosan
    Registered Users Posts: 115 ✭✭sakimotosan


    sakimotosan wrote: »
    Hi,

    I recently received by last bill for an Eircom phone & broadband bundle and the amount is almost double what it should be with similar usage. Looking at the 'compare spend' feature on my eircom page the amount has shot up by approximately €10 every billing period from around 32 to now 68. Can someone look into this for me or alternatively provide me with a number to call?

    Thanks in advance!
    Please ignore, I got the contact number from the bill which would have been a good place to  check first! :)
    The issue has been resolved; thanks again.


  • Options
    #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    sakimotosan wrote: »
    sakimotosan wrote: »
    Hi,

    I recently received by last bill for an Eircom phone & broadband bundle and the amount is almost double what it should be with similar usage. Looking at the 'compare spend' feature on my eircom page the amount has shot up by approximately €10 every billing period from around 32 to now 68. Can someone look into this for me or alternatively provide me with a number to call?

    Thanks in advance!
    Please ignore, I got the contact number from the bill which would have been a good place to  check first! :)
    The issue has been resolved; thanks again.
    Hi sakimotosan

    No worries, let me know if you need anything else.

    Thanks
    Al


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