Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Tablet problems

Options
  • 02-05-2015 7:11pm
    #1
    Terry
    Registered Users Posts: 26,061 ✭✭✭✭


    Prestigio Multipad 5197d ultra.

    It won't boot. See picture for whatever.
    Tried the hard reset and all that.
    Any other suggestions, please?



    347380.jpg


Comments

  • Options
    #2
    Digital Solitude
    Registered Users Posts: 11,397 ✭✭✭✭Digital Solitude


    Is it picked up by a pc? Or can you get it into a recovery mode?

    Hold volume up, or down, or both, and then try to power on while holding them down, and see if it gets you anywhere


  • Options
    #3
    Terry
    Registered Users Posts: 26,061 ✭✭✭✭Terry


    My pc is picking it up as an Android device, but won't install the driver. Tried troubleshooting, but that didn't help.

    I've tried the other thing you mentioned, but that didn't help either.


  • Options
    #4
    Digital Solitude
    Registered Users Posts: 11,397 ✭✭✭✭Digital Solitude


    So you've no display then?


  • Options
    #5
    Terry
    Registered Users Posts: 26,061 ✭✭✭✭Terry


    Digital Solitude wrote: »
    So you've no display then?
    There is a display. See the picture above.
    I tried holding down both the volume buttons as you suggested (I read it wrong the first time), and got a menu.

    Reboot, factory reset and a few other options.
    The instructions were not too clear, and I ended up rebooting it. Now the battery is dead.
    I have it on charge, but holding both volume buttons and the start button seems to be the solution.
    I'll get back with the results in an hour or so.

    Cheers.


  • Options
    #6
    Terry
    Registered Users Posts: 26,061 ✭✭✭✭Terry


    Job done.
    Thank you very much.

    Factory reset from the menu after holding down both volume buttons worked.


  • Advertisement
Advertisement