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canyon

  • 02-05-2015 7:48pm
    #1
    micko000
    Closed Accounts Posts: 12 ✭


    I have a new canyon that came with dt swiss wheels, the back one has crackling noises that come and go I think the noises are coming from the hub,are there any bike shops that specialize in these wheels,I do not want the hassle of sending them back to Germany.i am based in Drogheda any help would be appreciated .I went to one bike shop and was told to send it back very unhelpful and another had the wheel for 2 days and never looked at it,would live a bike shop that would properly find and fix the problem, sorry for my rambling.


Comments

  • #2
    Unknown Soldier
    Registered Users, Registered Users 2 Posts: 2,124 ✭✭✭Unknown Soldier


    micko000 wrote: »
    I have a new canyon that came with dt swiss wheels, the back one has crackling noises that come and go I think the noises are coming from the hub,are there any bike shops that specialize in these wheels,I do not want the hassle of sending them back to Germany.i am based in Drogheda any help would be appreciated .I went to one bike shop and was told to send it back very unhelpful and another had the wheel for 2 days and never looked at it,would live a bike shop that would properly find and fix the problem, sorry for my rambling.

    Try contacting DT Swiss directly.

    You need to use Translate for the following

    http://www.rosebikes.com/article/dt-swiss-r23-spline-road-wheel-set--campagnolo-/aid:675160#product_detail_info_tabs


  • #3
    Dizraeligears
    Registered Users, Registered Users 2 Posts: 241 ✭✭Dizraeligears


    Was looking at a thread over on Bikeradar forums recently somoene there had similar issue with DTSwiss hubs on a canyon.http://www.bikeradar.com/forums/viewtopic.php?f=40042&t=12972441&start=440


  • #4
    sy
    Registered Users, Registered Users 2 Posts: 1,653 ✭✭✭sy


    Contact Canyon..they will probably cover you to have it fixed ...if you can find someone to do it!!


  • #5
    micko000
    Closed Accounts Posts: 12 ✭micko000


    I was on touch with canyon so am waiting on them to get back to me,hopefully I will get it sorted or I will be upgrading the wheels a lot sooner than I had hoped lol


  • #6
    micko000
    Closed Accounts Posts: 12 ✭micko000


    In fairness to cayon they got back to me quickly about the wheel and have offered me 75 euro to get the wheel fixed here,so does anyone know a good bike shop that can fix the hub in a DT swiss wheel :)


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