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broadband cancellation email address failing

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  • 09-05-2015 2:52pm
    #1
    discobeaker
    Registered Users Posts: 1,243 ✭✭✭


    Hi Eircom

    I was wondering what the correct email address for sending my broadband cancellation notice too?  

    I spoke to a lady last night about canceling our broadband and was told to send the cancellation email to [font=arial, sans-serif]phonecancellations@eirom.ie[/font] but the email keeps failing to send. 


    [font=arial, sans-serif]Many thanks for your time[/font]


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    discobeaker wrote: »
    Hi Eircom

    I was wondering what the correct email address for sending my broadband cancellation notice too?  

    I spoke to a lady last night about canceling our broadband and was told to send the cancellation email to [font=arial, sans-serif]phonecancellations@eirom.ie[/font] but the email keeps failing to send. 


    [font=arial, sans-serif]Many thanks for your time[/font]
    Hi discobeaker

    You are missing the 'c' in eircom. I have just inserted 'c' and it worked fine.

    Let me know how it goes

    Thanks
    Al


  • Options
    #3
    discobeaker
    Registered Users Posts: 1,243 ✭✭✭discobeaker


    Cheers Alan

    I checked and checked and didn't notice the missing c. Many thanks


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    discobeaker wrote: »
    Cheers Alan

    I checked and checked and didn't notice the missing c. Many thanks
    No problem discobeaker :)

    Al


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