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I phone 4s stuck in recovery mode

  • 11-05-2015 3:39pm
    #1
    Nicholas46
    Registered Users Posts: 33 ✭


    Hi folks
    I have reset my I phone 4s to factory setting because I was giving it to my son.
    Well now it is stuck in recovery mode.
    When I turn on the phone, on the screen has an icon of iTunes with an arrow under neath with another icon of the jack plug, which I can only think it is telling me to connect the phone to iTunes.
    When I do so and hit restore/update it goes through the motions and then at the end it gives an error, unable to update phone, unknown error (-1)
    I contacted Apple and after connecting to two different laptops they tell me there's something wrong with the hardware or software in my phone, option 1 replace phone, option 2 replace phone.

    What are my real options?
    Can this be fixed?
    Any help would be great full


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