I built a tool to test what speed you should be getting on the Eircom Network.

Mc Love · 14-05-2015 5:11pm

It says an uptime of over 12 days but the connection does drop intermittently

MichealKenny · 14-05-2015 5:17pm

frozenfrozen wrote: »

{"speed": 11.72, "sync": {"down": 12.0, "up": 0.66}}

anything I can do?

I'd say that's perfectly within the margin of error of the api itself, all you could really do is check if you have filters on all phone jacks.

Mc Love wrote: »

It says an uptime of over 12 days but the connection does drop intermittently

I highly recommend you call vodafone, just say "your website says I can get 30mbps, but i'm only getting 11mbps", they'll sort it out if they can

brianon · 14-05-2015 5:17pm

https://speedcheck.mikenny.com/ says 14.65. Worth calling Eircom over this ?

MichealKenny · 14-05-2015 5:18pm

brianon wrote: »

https://speedcheck.mikenny.com/ says 14.65. Worth calling Eircom over this ?

Hi Brian can you post your DSL statistics found in your modem, if you are synced at 15mbps and speedtest is giving you 10mbps, it's likely congestion.

brianon · 14-05-2015 7:16pm

MichealKenny wrote: »

Hi Brian can you post your DSL statistics found in your modem, if you are synced at 15mbps and speedtest is giving you 10mbps, it's likely congestion.

This what your looking for ?

Connection

DSL Mode : ITU G.992.5(ADSL2PLUS)
Speed: 12288 kbps/670 kbps
Line Attenuation(Down/Up): 21.3 dB/ 12.0 dB
DSL Noise Margin: 6.8 dB/ 18.5 dB

*I will add that on the likes of steam I see 1.1mb download consistently but never more than 1.2.

MichealKenny · 14-05-2015 7:21pm

Yep, so it's not congestion, you're synced at 12mbps, and your line attenuation is plenty good for 15mbps, so check that you have filters on all of your phone jacks, your router probably found the connection unstable, and if that is not the issue maybe call Eircom, they might have you set at a lower sync.

brianon · 14-05-2015 7:28pm

Thanks. I've 3 phone jacks in the house. 2 have nothing connected. We've no phone in the house. So I can discount those right ? On the phone jack that's in use I have some Excelsus filter from eircom(i think) on it and then a 10 meter cable from that to the router.

ED E · 14-05-2015 7:34pm

brianon wrote: »

Thanks. I've 3 phone jacks in the house. 2 have nothing connected. We've no phone in the house. So I can discount those right ? On the phone jack that's in use I have some Excelsus filter from eircom(i think) on it and then a 10 meter cable from that to the router.

That 10m cable is most likely nuking your sync. Lose it and you'll do 15, maybe even 17Mb.

brianon · 14-05-2015 7:37pm

ED E wrote: »

That 10m cable is most likely nuking your sync. Lose it and you'll do 15, maybe even 17Mb.

Would I be better with the router closer to the phone jack and then a longer ethernet cable?

*I think it's more like 3m actually of the phone cable from the filter to the router. Eh...what's that cable actually called ? And where would i get a good one ? The one I use is about 12 years old.

MichealKenny · 14-05-2015 7:39pm

Yeah it doesn't matter if nothing is connected to it, but when you have more than one phone jack it can cause issues, the correct setup for multiple phone jacks and broadband is:

Main Line into house -> filter/splitter -> ADSL jack.
                                        -> Phone jack -> Phone jack 1
                                                      -> Phone jack 2
                                                      -> Phone jack 3

Whereas most older homes do this:

Main Line into house -> Phone jack 1 -> ADSL filter
                     -> Phone jack 2 -> ADSL filter
                     -> Phone jack 3 -> ADSL filter/splitter

And this really messes with the broadband.

ibFoxer · 14-05-2015 7:44pm

So mine says 85.86, I am not even getting half that via speedtest..... What's my next step?

MichealKenny · 14-05-2015 7:45pm

foxerv1 wrote: »

So mine says 85.86, I am not even getting half that via speedtest..... What's my next step?

Hi foxerv1, please post your DSL statistics by logging on to your modem, details to login should be on the bottom of the modem.

ibFoxer · 14-05-2015 7:46pm

MichealKenny wrote: »

Hi foxerv1, please post your DSL statistics by logging on to your modem, details to login should be on the bottom of the modem.

Will do as soon as I land home

ED E · 14-05-2015 7:48pm

brianon wrote: »

Would I be better with the router closer to the phone jack and then a longer ethernet cable?

*I think it's more like 3m actually of the phone cable from the filter to the router. Eh...what's that cable actually called ? And where would i get a good one ? The one I use is about 12 years old.

Ethernet will give you the same speed at 100m and 2m, where as the flat phone cable (bell wire RJ11 terminated) you're using slows the sync down with every foot. So yes, thats exactly what you should do.

If you're replacing it buy CAT5 and crimp RJ11 connectors on the end, but really running ethernet is even better.

brianon · 14-05-2015 8:43pm

I really have no idea which setup I have. House was built in 2002.

What I know...

-> Phone jack 1 -> nothing
           -> Phone jack 2 -> nothing
           -> Phone jack 3 -> ADSL filter/splitter (with just the ADSL to router connected/no phone

I grabbed a adsl cable from the attic there. A short 1m cable. Never been used (from an spare router we got from O2 years ago).

I moved the router closer to the Phone Jack and used the new adsl cable and a longer ethernet to the PC.

Speed Test was giving me weird results like 6mbps and 8mbps but I kicked off a steam download and it got up to 1.3MB/S. I've never seen (though that's not 100% proof it never happened) it go past 1.2 before so that's good start

Anything else I could do ?

ED E · 14-05-2015 8:56pm

brianon wrote: »
I really have no idea which setup I have. House was built in 2002.

What I know...
-> Phone jack 1 -> nothing
           -> Phone jack 2 -> nothing
           -> Phone jack 3 -> ADSL filter/splitter (with just the ADSL to router connected/no phone
I grabbed a adsl cable from the attic there. A short 1m cable. Never been used (from an spare router we got from O2 years ago).

I moved the router closer to the Phone Jack and used the new adsl cable and a longer ethernet to the PC.

Speed Test was giving me weird results like 6mbps and 8mbps but I kicked off a steam download and it got up to 1.3MB/S. I've never seen (though that's not 100% proof it never happened) it go past 1.2 before so that's good start

Anything else I could do ?

Read the line stats again. Your downstream SNR should be a chunk higher (every 3dB is a DOUBLING in received strength).

brianon · 14-05-2015 9:02pm

Before and after ?

Before

DSL Mode :	ITU G.992.5(ADSL2PLUS)
Speed:	12288 kbps/670 kbps
Line Attenuation(Down/Up):	21.3 dB/ 12.0 dB
DSL Noise Margin:	6.8 dB/ 18.5 dB

After

DSL Mode :	ITU G.992.5(ADSL2PLUS)
Speed:	12288 kbps/670 kbps
Line Attenuation(Down/Up):	20.4 dB/ 10.6 dB
DSL Noise Margin:	8.8 dB/ 19.7 dB

Excuse my igorence but I can't tell if this is an improvement.

ED E · 14-05-2015 9:05pm

Better. Was expecting a little higher still, but your internal wiring may a lil weak or there may be another source of RFI.

Loop length should be around 1500m, so normally that line would manage 17Mb no problem. If you call and have yourself set to 15Mb now your sync rate will jump up and your SNR will fall back to about 6.x which should be fine.

brianon · 14-05-2015 9:10pm

ED E wrote: »

Better. Was expecting a little higher still, but your internal wiring may a lil weak or there may be another source of RFI.

Loop length should be around 1500m, so normally that line would manage 17Mb no problem. If you call and have yourself set to 15Mb now your sync rate will jump up and your SNR will fall back to about 6.x which should be fine.

Thanks. Much appreciated. So I just ring Eircom and tell them ... to set my sync rate ? Is that something they will do for me ?

Would it be tech support I'd be ringing ?

ED E · 14-05-2015 9:15pm

Yeah, call tech support and ask them to increase your profile up to the 15Mb one (its on 12 now). You can ask them to a linetest while you're at it just to make sure its not knackered.

brianon · 14-05-2015 9:16pm

ED E wrote: »

Yeah, call tech support and ask them to increase your profile up to the 15Mb one (its on 12 now). You can ask them to a linetest while you're at it just to make sure its not knackered.

Really appreciate this. Thanks again. I'll let you know how it goes.

Barry5714 · 14-05-2015 9:34pm

Currently getting 6MB on speedtest.net rang SKY about 3 months ago looking for speed increase they said it was not possible, when testing my number using your link it says i can get 14.65MB.

I was pretty sure my exchange was only ADSL can this app tell if an exchange is ADSL or ADSL2+ ????

Fiber due to go live this month which won't help me sadly.....

LINE STATS
Connection Speed - 7168 kbps / 384 kbps
Line Attenuation - 26.0 dB / 15.5 dB
Noise Margin - 13.3 dB / 19.19 dB

dougal · 14-05-2015 9:36pm

App tells me 2.93Mbps

Speedtest says

My router stats
DSL Modulation Type:ADSL_G.dmt
Annex Type:Annex A/L
Upstream Downstream
Current Rate (Kbps) 256 2048
Max Rate (Kbps) 1076 3360
SNR Margin (dB) 14 15.5
Line Attenuation (dB) 31.5 58.5

Should I be calling Vodafone or am I getting as good as can be expected?

ED E · 14-05-2015 9:55pm

dougal wrote: »

App tells me 2.93Mbps

Speedtest says

My router stats
DSL Modulation Type:ADSL_G.dmt
Annex Type:Annex A/L
Upstream Downstream
Current Rate (Kbps) 256 2048
Max Rate (Kbps) 1076 3360
SNR Margin (dB) 14 15.5
Line Attenuation (dB) 31.5 58.5

Should I be calling Vodafone or am I getting as good as can be expected?

They can step you up from 2_0.25 to 3_0.3. Worth the call.

dougal · 14-05-2015 10:04pm

ED E wrote: »

They can step you up from 2_0.25 to 3_0.3. Worth the call.

Great gonna call them and see how it goes after. Thanks for the reply!

naughto · 14-05-2015 10:27pm

{"speed": 9.77, "sync": {"down": 10.0, "up": 0.66}}
This is mine on a 40 down 10 up connection

BionicRasher · 14-05-2015 11:12pm

So I was getting constant 67 down and 19.5 up for ages but now dropped off to 55 down and 18.8 up.
These are according to SamKnows unit attached to my line.
According to your speedcheck details I see

{"speed": 85.86, "sync": {"down": 90.0, "up": 20.0}}

Here is the details from the router.
Line Status

Line standard VDSL2
Downstream line rate (kbit/s) 71679
Upstream line rate (kbit/s) 20478
Downstream SNR (dB) 22.4
Upstream SNR (dB) 11.8
Downstream line attenuation (dB) 8.9
Upstream line attenuation (dB) 3.1
Downstream output power (dBmV) 12.6
Upstream output power (dBmV) -13
Downstream CRC 154
Upstream CRC 58
Downstream FEC 30
Upstream FEC 3

Is it worth calling to see why I have dropped off recently?

ED E · 14-05-2015 11:26pm

If your modem is giving an accurate dSNR then you should be on 100_20.

Are you on wifi? It could just be 2.4Ghz noise limiting you.

ibFoxer · 14-05-2015 11:31pm

MichealKenny wrote: »

Hi foxerv1, please post your DSL statistics by logging on to your modem, details to login should be on the bottom of the modem.

Not exactly sure what you're looking for but here ya go:

VDSL Port Details Upstream Downstream
Line Rate: 20.477 Mbps 98.867 Mbps
Actual Net Data Rate: 20.478 Mbps 98.868 Mbps
Trellis Coding: ON ON
SNR Margin: 12.4 dB 10.5 dB
Actual Delay: 0 ms 0 ms
Transmit Power: -10.5 dBm 13.2 dBm
Receive Power: -23.5 dBm 0.4 dBm
Actual INP: 29.0 symbols 29.0 symbols
Total Attenuation: 13.0 dB 12.7 dB
Attainable Net Data Rate: 26.756 Mbps 102.428 Mbps
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 2.9 16.6 24.1 N/A 9.6 21.4 34.5
Signal Attenuation(dB): 2.9 15.9 23.0 N/A 9.5 21.3 34.6
SNR Margin(dB): 12.4 12.4 12.5 N/A 10.4 10.4 10.3
Transmit Power(dBm):-22.4 -13.1 -14.6 N/A 9.8 7.9 7.1

the_syco · 15-05-2015 12:04am

Your program says I should be getting 66.78Mbps
I'm getting between 56.6Mbps and 57.1Mps

I'm 500 meters away from the nearest box, give or take 2 meters, if it makes a difference.

I built a tool to test what speed you should be getting on the Eircom Network.

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