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iPhone 6 plus unable to connect to internet

  • 15-05-2015 12:12am
    #1
    Redo91
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭


    The screen on my 6 plus broke about a month ago. I had it insured so went into the Carphone Warehouse to have it sent away (to Dublin) to be be fixed. They said if it couldn't be repaired I'd be given a new replacement. Called in today and they said a new phone had been sent back as mine was beyond repair. Weird thing is with this new one I can't connect to my wifi at home. I've put in the security code but nothing happens. I've noticed some other small issues too. As with all iPhones the time is automatically set but I noticed on mine it was out a few hours. Went to set it manually and according to it my time zone was in LA? :confused: The screen brightness also went to the lowest setting after a while without me changing it even though I had plenty of battery left. Also my contacts were listed with the surname first even though on my previous iPhone this wasn't the default setting.

    Any ideas why any of this is happening? My main concern is not being able to connect to wifi but just thought I'd mention the rest of the issues in case they gave any clues as to what is wrong.

    Edit: 4g is working fine.


Comments

  • #2
    Zcott
    Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Zcott


    Did you restore from a backup?


  • #3
    Redo91
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭Redo91


    Zcott wrote: »
    Did you restore from a backup?

    It was a brand new phone so I figured there was no need. Should I try that? Another thing I noticed is that the battery bar no longer shows what percentage is left like on my previous phone. There is just a battery bar there now but no percentage.


  • #4
    EoghanIRL
    Registered Users, Registered Users 2 Posts: 4,080 ✭✭✭EoghanIRL


    Redo91 wrote: »
    It was a brand new phone so I figured there was no need. Should I try that? Another thing I noticed is that the battery bar no longer shows what percentage is left like on my previous phone. There is just a battery bar there now but no percentage.

    Can't speak about the 6 but on my 4 the percentage has to be turned on via the settings.
    Settings>general>usage>battery percentage on.


  • #5
    Redo91
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭Redo91


    EoghanIRL wrote: »
    Can't speak about the 6 but on my 4 the percentage has to be turned on via the settings.
    Settings>general>usage>battery percentage on.

    Cheers! Just found that there. No idea why it was the default setting on my previous 6 plus but not on this one. Thanks again.


  • #6
    flyguy
    Registered Users, Registered Users 2 Posts: 1,196 ✭✭✭flyguy


    It wasn't the default setting, you either switched it on or -more likely- you had it displayed on a previous iPhone and when you restored from backup it was switched on. When you restore from a backup it will include all settings like sounds and batt percentage.


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  • #7
    Redo91
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭Redo91


    Thanks for all the replies. I got it all sorted in the end.


  • #8
    Zcott
    Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Zcott


    How?


  • #9
    Redo91
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭Redo91


    Zcott wrote: »
    How?

    I came home the next evening and my brother said he had started to have problems with the internet. He basically turned the router off and then back on again and it was working fine after that! :) Strange because when it wasn't working for me the previous evening when it was working fine for him.


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