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Not receiving text message activation code

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  • 15-05-2015 9:59am
    #1
    OmegaRed
    Registered Users Posts: 1,052 ✭✭✭


    Hi, 

    I have been trying to add a friends account this morning to my 365 banking. I select the mobile option to receive the activation code but I still haven't received it on my phone. I have deleted and readded the account 3 times and still nothing.

    Can you help please?


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    #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    OmegaRed wrote: »
    Hi, 

    I have been trying to add a friends account this morning to my 365 banking. I select the mobile option to receive the activation code but I still haven't received it on my phone. I have deleted and readded the account 3 times and still nothing.

    Can you help please?
    Hi OmegaRed, 

    Thanks for your post.

    As this is accounts specific, please contact BOI Direct on 0818365365 / 0035314044000 and a colleague will investigate this for you.

    Janette


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