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  • 18-05-2015 4:29pm
    #1
    bubsy
    Registered Users Posts: 27 ✭


    I cannot access  my eircom email.  Says password is incorrect. Its not incorrect and my login details are correct too.  I really need to check it today!!!


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    bubsy wrote: »
    I cannot access  my eircom email.  Says password is incorrect. Its not incorrect and my login details are correct too.  I really need to check it today!!!
    Hi bubsy

    Very sorry to hear this, for assistance with email problems please contact eircoms email support department on LoCall 1890260260, if you are not an eircom broadband customer you will need to contact them on 1530277100 (charged at 33c per minute)

    Thanks
    Al


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    #3
    bubsy
    Registered Users Posts: 27 ✭bubsy


    Dont see why I should have to pay your 'customer service'.
      You must have done something to the email settings.
      When I tried to click on the link that asked me had I forgotten my password it would not work either.
    Have tried on my PC and laptop and same result on each.


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    #4
    bubsy
    Registered Users Posts: 27 ✭bubsy


    Have just tried it again and it worked.  Would appreciate an explanation though.


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    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    bubsy wrote: »
    Have just tried it again and it worked.  Would appreciate an explanation though.
    Thanks for updating the thread bubsy

    There have been no reports of a general issue or outage, if you require assistance or further explanation a call to the email support team (numbers in above post) will be required.

    Many thanks

    AL


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