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  • 26-05-2015 11:07am
    #1
    steloide
    Registered Users Posts: 227 ✭✭


    Hi everyone. I was asked to look at a laptop that is looping at automatic updates Windows 8. The laptop was bought second hand. There is a Windows 7 sticker on it. This is a "Thank you very much" job so I don't want to spend to much time on it. If there is an easy fix for the looping? I was thinking of reinstalling Windows 7 but I don't have the product key.


Comments

  • #2
    _Kaiser_
    Registered Users, Registered Users 2 Posts: 28,894 ✭✭✭✭_Kaiser_


    steloide wrote: »
    Hi everyone. I was asked to look at a laptop that is looping at automatic updates Windows 8. The laptop was bought second hand. There is a Windows 7 sticker on it. This is a "Thank you very much" job so I don't want to spend to much time on it. If there is an easy fix for the looping? I was thinking of reinstalling Windows 7 but I don't have the product key.

    The key is probably on a sticker that should be under it (or possibly under the battery) - unless it's worn off with age

    Doing that will of course mean formatting/wiping the hard drive so I hope there's nothing they want to keep on it.


  • #3
    steloide
    Registered Users Posts: 227 ✭✭steloide


    _Kaiser_ wrote: »
    The key is probably on a sticker that should be under it (or possibly under the battery) - unless it's worn off with age

    Doing that will of course mean formatting/wiping the hard drive so I hope there's nothing they want to keep on it.

    Thanks for the reply. I saved the profile on my own PC. The thing is I did this before but when I put in the product key it wouldn't recognise it.


  • #4
    obezyana
    Closed Accounts Posts: 1,498 ✭✭✭obezyana


    I used a programme from belarc to get the product key from my machine as I didn't know where the key was. This is the link to their page. http://www.belarc.com/free_download.html


  • #5
    steloide
    Registered Users Posts: 227 ✭✭steloide


    obezyana wrote: »
    I used a programme from belarc to get the product key from my machine as I didn't know where the key was. This is the link to their page. http://www.belarc.com/free_download.html

    Fir anyone that would like to know the original looping on the laptop was caused by a failing HDD.


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