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Shop & Scan Ireland

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    #182
    nannyq
    Registered Users Posts: 8 ✭nannyq


    Anyone having trouble again with uploading the barcodes?
    wont let me log in , same as last time, DOB or account number error


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    #183
    stargazer 68
    Registered Users Posts: 5,129 ✭✭✭stargazer 68


    nannyq wrote: »
    Anyone having trouble again with uploading the barcodes?
    wont let me log in , same as last time, DOB or account number error

    Yep me too! Think I know my own DOB!


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    #184
    Gormal
    Registered Users Posts: 4,520 ✭✭✭Gormal


    Yes I think the problem is at their end as a few of us are having the same issue since yesterday at least


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    #185
    rameire
    Registered Users Posts: 4,164 ✭✭✭rameire


    I have received an email from Shop and Scan.

    some of the detail is as follows.
    Unfortunately, due to technical issues the Read My Clicker app is out of service right now.

    Our technical team are looking into this as a priority and we hope to have it back up and running very soon.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #186
    miamee
    Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,232 Mod ✭✭✭✭miamee


    Received the same in a text message earlier.


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    #187
    Yyhhuuu
    Registered Users Posts: 798 ✭✭✭Yyhhuuu


    What type of money or rewards could you expect for participation in this market research?


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    #188
    rameire
    Registered Users Posts: 4,164 ✭✭✭rameire


    Yyhhuuu wrote: »
    What type of money or rewards could you expect for participation in this market research?

    I use my points for Amazon sterling vouchers.
    200 points a week I get.
    10 sterling costs 1100 points.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #189
    rameire
    Registered Users Posts: 4,164 ✭✭✭rameire


    Clicker is up and running again.
    I was able to upload.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #190
    miamee
    Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,232 Mod ✭✭✭✭miamee


    I'm getting an 'Unknown error' when trying to transmit, anyone else?


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    #191
    Tipperary animal lover
    Registered Users Posts: 1,498 ✭✭✭Tipperary animal lover


    miamee wrote: »
    I'm getting an 'Unknown error' when trying to transmit, anyone else?

    No miamee, mine transmitted no bother at 12 today


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    #192
    Gormal
    Registered Users Posts: 4,520 ✭✭✭Gormal


    Mine was fine also at 12.30 today.

    Last time I had problems was thanks to the wrong path in the firewall.


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    #193
    miamee
    Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,232 Mod ✭✭✭✭miamee


    Thanks guys, I managed to transmit the next day but I don't think it transmitted my big shop, just a smaller trip to butchers the next day. Not much I can do about that, they have my receipts anyway.


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    #194
    Tipperary animal lover
    Registered Users Posts: 1,498 ✭✭✭Tipperary animal lover


    Same thing tonight, third week in a row not transmitting


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    #195
    rameire
    Registered Users Posts: 4,164 ✭✭✭rameire


    same here, unable to submit the clicker or receipts.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #196
    Tipperary animal lover
    Registered Users Posts: 1,498 ✭✭✭Tipperary animal lover


    rameire wrote: »
    same here, unable to submit the clicker or receipts.
    Hi rameire, I was able to submit receipts via the website


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    #197
    Gormal
    Registered Users Posts: 4,520 ✭✭✭Gormal


    Mine went fine also.

    Are you doing it via the app on the computer? Maybe the firewall is blocking it or something. Quick check to disable firewall, try again then enable the firewall.


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    #198
    rameire
    Registered Users Posts: 4,164 ✭✭✭rameire


    Got them both across this morning.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #199
    miamee
    Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,232 Mod ✭✭✭✭miamee


    Mine was having an issue with the date/time last night so I logged out and back in again and that seems to have resolved it.


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    #200
    bromley52
    Registered Users Posts: 2,841 ✭✭✭bromley52


    I went to transmit my barcodes yesterday. I got the usual beeps and then as it was about to finish the program showed an error. When I tried again it said thanks for submitting zero barcodes. What a joke.


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    #201
    Gormal
    Registered Users Posts: 4,520 ✭✭✭Gormal


    bromley52 wrote: »
    I went to transmit my barcodes yesterday. I got the usual beeps and then as it was about to finish the program showed an error. When I tried again it said thanks for submitting zero barcodes. What a joke.


    I had similar the week before their app went kaput (the week no one could transfer). So wonder will it be troublesome this weekend?
    They said they got them.... but I did the whole weeks scan again and resent. :(
    This new app is more trouble than it's worth imo


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    #202
    Gormal
    Registered Users Posts: 4,520 ✭✭✭Gormal


    Who else has issues today?


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    #203
    StillThinking
    Registered Users Posts: 390 ✭✭StillThinking


    Gormal wrote:
    Who else has issues today?

    All went through no bother


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    #204
    stargazer 68
    Registered Users Posts: 5,129 ✭✭✭stargazer 68


    Gormal wrote: »
    Who else has issues today?

    Just tried. No joy!


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    #205
    nannyq
    Registered Users Posts: 8 ✭nannyq


    cant get my clicker to work again. just says error, try again later


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    #206
    muirsheen
    Registered Users Posts: 224 ✭✭muirsheen


    Not working today,cant remit.


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    #207
    rameire
    Registered Users Posts: 4,164 ✭✭✭rameire


    ditto, not working.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #208
    Tipperary animal lover
    Registered Users Posts: 1,498 ✭✭✭Tipperary animal lover


    rameire wrote: »
    ditto, not working.

    Same same


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    #209
    miamee
    Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,232 Mod ✭✭✭✭miamee


    Same, asking me to sign into Read my Clicker with Panel no. and dob but then telling me one of them is wrong - they're not wrong. Have emailed them anyway.


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    #210
    Gormal
    Registered Users Posts: 4,520 ✭✭✭Gormal


    Back up and running now. They need a part timer at the weekend to check app works


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    #211
    miamee
    Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,232 Mod ✭✭✭✭miamee


    Thanks Gormal, I just uploaded mine there now too. No doubt I will get a reply to my email on Wednesday or something :pac:

    ETA: they just emailed me a minute ago to say the app was down for the weekend but back up now and points will not be affected.


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