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Webmail problems?

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  • 15-06-2015 1:06am
    #1
    Claregirl
    Registered Users Posts: 531 ✭✭✭


    For the past few nights at the same time (approx 12.30 a.m.) i keep getting the following message: 

    HTTP ERROR 502
    Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.
    Possible reasons:
    • upstream server is unreachable
    • upstream server is currently being upgraded
    • upstream server is down
    [*]
    Please contact your ZCS administrator to fix the problem.


    Powered by Nginx-Zimbra://

    Can you help please?


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Claregirl wrote: »
    For the past few nights at the same time (approx 12.30 a.m.) i keep getting the following message: 

    HTTP ERROR 502
    Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.
    Possible reasons:
    • upstream server is unreachable
    • upstream server is currently being upgraded
    • upstream server is down


    [*]
    Please contact your ZCS administrator to fix the problem.


    Powered by Nginx-Zimbra://

    Can you help please?
    [*]
    Hi Claregirl

    Very sorry to hear this, I'll request clarification from our email operations team and get back to you as soon as I have an update.

    Cheers
    Al


  • Options
    #3
    paddyjnr
    Registered Users Posts: 46 ✭paddyjnr


    HTTP ERROR 502
    Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused.
    Possible reasons:
    • upstream server is unreachable
    • upstream server is currently being upgraded
    • upstream server is down
    [*]
    Please contact your ZCS administrator to fix the problem.


    Powered by Nginx-Zimbra://


  • Options
    #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Hi paddyjnr



    If you are experiencing issues with you eir webmail please contact eir webmail support on 1890260260 - If you do not have an eir landline please hold the line when you call and you will eventually get through to the main menu of 50 seconds.


    Thanks
    Al


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