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Previous tenant never closed account

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  • 15-06-2015 12:40pm
    #1
    Registered Users Posts: 2


    I moved into a property a few weeks ago and have been trying to get eircom phone & broadband but as there is an old account from the previous tenant still registered at this address I am unable to place a new order.
    Can you help please ?


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  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    I moved into a property a few weeks ago and have been trying to get eircom phone & broadband but as there is an old account from the previous tenant still registered at this address I am unable to place a new order.
    Can you help please ?
    Hi Herr Schmidt

    A call to eircoms Accounts & sales team on free phone 1901 will be required. You can also reach them via WebChat at www.eircom.ie/chatnow

    Ultimately you will be unable to request the closure of another persons account however the home owner landlord can indeed do this for you as it's their property.

    Thanks
    Al


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