UPC, eircom, three and meteor get out of contract?

FrStone

http://www.thejournal.ie/eircom-meteor-three-upc-cancellation-rights-customers-2175449-Jun2015/

I'm just reading this here, does this mean we will have the option to cancel or contacts is we signed with any of the above in the past year?

godtabh

FrStone wrote: »

http://www.thejournal.ie/eircom-meteor-three-upc-cancellation-rights-customers-2175449-Jun2015/

I'm just reading this here, does this mean we will have the option to cancel or contacts is we signed with any of the above in the past year?

Only if signed up online or through the phone it seems. It's to do with distance selling rules. They will right to you and inform you

Caovyn Lineah

So what do I need to say or do to get our of my upc contract?

godtabh

Caovyn Lineah wrote: »

So what do I need to say or do to get our of my upc contract?

Unless the write to you it appears nothing

Mountjoy Mugger

Is there a bargain somewhere?

deathtocaptcha

the amateurs at thejournal.ie failed to link to their source and the official statement: http://www.ccpc.ie/news/2015-06-22enforcementactiontelecommunications

acalmenvoy

Mountjoy Mugger wrote: »

Is there a bargain somewhere?

Major bargain if you are a recent Meteor customer affected by this, cheap smartphone if I'm reading this right.

ThisRegard

Caovyn Lineah wrote: »

So what do I need to say or do to get our of my upc contract?

I thought UPC were only asked to clarify their info, it was the other 2 that gave none at all in relationship to the cancellation period.

Guffy

Near end of contract... but... 'had i been correctly informed i never would have kept contract'?

midlouth

acalmenvoy wrote: »

Major bargain if you are a recent Meteor customer affected by this, cheap smartphone if I'm reading this right.

If you cancel you'll have to return the phone.

godtabh

midlouth wrote: »

If you cancel you'll have to return the phone.

No you don't.

BBMcQ

midlouth wrote: »

If you cancel you'll have to return the phone.

You just making stuff up?

sternn

Anyone have any luck with cancelling while in contract yet / receive information from any of the providers?

Einstein?

I signed up in March with three, paying 55 per month for a galaxy s5 with a 24 month contract?

Can I ring them up, cancel, and keep the phone?

degsie

Deffo not a BA. Can this be moved?

slimjimmc

Einstein? wrote: »

I signed up in March with three, paying 55 per month for a galaxy s5 with a 24 month contract?

Can I ring them up, cancel, and keep the phone?

If you had availed of the cooling-off period initially by cancelling within the 14 days after signing up you would have been required to return the phone. Since all that has changed is that the telcos must give you another opportunity at the cooling off period I don't see why should get to keep the phone now.

http://www.three.ie/terms-conditions/three-ireland-hutchison-limited-terms-conditions/

Your 14-Day Money Back Guarantee
– Bill Pay and Prepay customers.
If you are eligible to avail of the14 day
money back guarantee (“the policy”), you
may only terminate the agreement by
returning your device and original boxed
accessories, along with your proof of
purchase, within 14 days of receipt of
your Device (“the 14 day period”).

delahuntv

acalmenvoy wrote: »

Major bargain if you are a recent Meteor customer affected by this, cheap smartphone if I'm reading this right.

Einstein? wrote: »

I signed up in March with three, paying 55 per month for a galaxy s5 with a 24 month contract?

Can I ring them up, cancel, and keep the phone?

No - terms and conditions cover this fully.

The only possible benefit is handing back phone, cancelling contract and then getting a more up to date phone under a new contract, or if want to change provider or are moving abroad and don't need service anymore.

massy086

delahuntv wrote: »

No - terms and conditions cover this fully.

The only possible benefit is handing back phone, cancelling contract and then getting a more up to date phone under a new contract, or if want to change provider or are moving abroad and don't need service anymore.

what if my screen is broken????

Nody

massy086 wrote: »

what if my screen is broken????

Then you'd be charged the price of the phone as you are not handing back the goods in the same condition they gave it to you.