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Payment hash mismatch

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  • 23-06-2015 11:58am
    #1
    thfcdublin
    Registered Users Posts: 1 ✭


    Hi,

    I am trying to make a payment online and have been asked to change my Digital Certificate password.

    When I change it, I get an error "Payment hash mismatch" and the Cert change does not go through.

    Can you please advise on this error and how do I alternatively change my password?

    Regards,
    Eoin


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  • Options
    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi thfcdublin, 

    Thank you for getting in contact with us and welcome to Boards.ie. 

    As your query maybe account specific we would like to arrange a call back for you. Can you Private Message us with your name, branch name and contact number and we can organise this for you. 

    To send us a PM, please ensure your signature is set to display in your 'Control Panel Settings' and then click on the link in my signature to send a private message. 

    Looking for to hearing from you. 
    Elaine 


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