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Argos return without receipt?

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  • 23-06-2015 1:49pm
    #1
    Muahahaha
    Registered Users Posts: 19,663 ✭✭✭✭


    I bought a weighing scales in Argos and after only 2 weeks it has stopped working, however I threw the receipt away mainly because it was only 12 euros.I'm wondering does anyone think there's a chance they might exchange the faulty product for me without a receipt?


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    #2
    GerardKeating
    Registered Users Posts: 7,672 ✭✭✭GerardKeating


    Muahahaha wrote: »
    I bought a weighing scales in Argos and after only 2 weeks it has stopped working, however I threw the receipt away mainly because it was only 12 euros.I'm wondering does anyone think there's a chance they might exchange the faulty product for me without a receipt?

    Did you pay by Debit or Credit card?


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    #3
    slimjimmc
    Registered Users Posts: 7,786 ✭✭✭slimjimmc


    A credit/debit card statement works too but if you paid by cash they might check their records if you can remember the date and time of purchase.


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    #4
    Muahahaha
    Registered Users Posts: 19,663 ✭✭✭✭Muahahaha


    Paid cash unfortunately and can't remember the date. The scales is likely a product that only they sell, hopefully that might help


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    #5
    slimjimmc
    Registered Users Posts: 7,786 ✭✭✭slimjimmc


    No harm in asking them. As you said yourself "it was only 12 euros" so no big loss if they say no.


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    #6
    donegal.
    Registered Users Posts: 4,635 ✭✭✭donegal.


    do you still have the packaging?


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    #7
    Jayop
    Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    Muahahaha wrote: »
    I bought a weighing scales in Argos and after only 2 weeks it has stopped working, however I threw the receipt away mainly because it was only 12 euros.I'm wondering does anyone think there's a chance they might exchange the faulty product for me without a receipt?

    Argos are normally pretty sound about things like this. Give the store a call.


    Nb. If they say by phone they will replace it, make sure and take the name of the person you've spoken to.


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    #8
    paconnors
    Registered Users Posts: 1,641 ✭✭✭paconnors


    Did they take your email when purchased. cause they email receipts now.


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    #9
    Kenny Logins
    Registered Users Posts: 9,060 ✭✭✭Kenny Logins


    donegal. wrote: »
    do you still have the packaging?

    ^^

    The box will have the Argos catalogue number on a sticker.


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    #10
    Jayop
    Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    Another one could be if you reserved it and still have the reservation number. Maybe they could use that to track down the purchase.


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    #11
    dubscottie
    Closed Accounts Posts: 854 ✭✭✭dubscottie


    If it is a Argos only brand you will be fine. I worked for Argos/Homebase and returns were never an issue.

    If it is another brand that can be bought elsewhere then you will need a receipt or some other proof of purchase. You will not be entertained otherwise.


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