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Mortgage Application

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  • 27-06-2015 2:16pm
    #1
    Lynnsie
    Registered Users Posts: 217 ✭✭


    Hi,

    I submitted an online mortgage aplication about 3 weeks ago and never received a response. About a week later I submitted a request to meet a mortgage advisor in my local branch and still have no response to either request.

    I have a current account, credit card account and savings account all with Bank of Ireland yet I'm getting much better service from other banks I've applied to. What's the best way to get a response, if I ring will I actually be given an appointment with an advisor on the call or will it be another case of being told that I'll hear back later?!

    Thanks


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    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi Lynnsie, 

    Thank you for getting in contact with us here on Boards.ie. 

    We're sorry to hear that you are awaiting an update on your application. If you would like to PM us with your name, branch name and contact number we would be more than happy to investigate this further for you. 

    Looking forward to hearing from you. 
    Thanks, 
    Elaine 


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