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Data Retention Act 2011

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  • 27-06-2015 6:18pm
    #1
    northwestramble
    Registered Users Posts: 348 ✭✭


    I was wondering if Eircom can confirm that all records of a customer internet or phone calls are deleted automatically after a two year rolling period.

    If not, what is the time period that such records are deleted (if at all) ?

    Does Eircom require a customer to contact them to request all such data to be deleted, up to the two year legal obligation of retention in Ireland ?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    northwestramble wrote: »
    I was wondering if Eircom can confirm that all records of a customer internet or phone calls are deleted automatically after a two year rolling period.

    If not, what is the time period that such records are deleted (if at all) ?

    Does Eircom require a customer to contact them to request all such data to be deleted, up to the two year legal obligation of retention in Ireland ?
    Hi northwestramble

    I will request clarification on this and get back to you as soon as possible

    Cheers
    Al


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    #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hello northwestramble



    I have had confirmation that the Communications (Retention of Data Act) demands that we retain call records for at least 24 months and for no longer than 25 months. Internet traffic data must be retained for at least 12 months and for no longer than 13 months.
     
    This is done automatically without any input / request from the user/customer


    Thanks
    Al


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    #4
    northwestramble
    Registered Users Posts: 348 ✭✭northwestramble


    Al
    Thank you very much, that is great to hear, very happy with that response, great to see Eircom are doing it automatically, thanks for also clearing up the difference time period on retention as well.
    Like nice clean clear answers like this :)


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    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    northwestramble wrote: »
    Al
    Thank you very much, that is great to hear, very happy with that response, great to see Eircom are doing it automatically, thanks for also clearing up the difference time period on retention as well.
    Like nice clean clear answers like this :)
    More than happy to help northwestramble :)

    Al


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