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Upgrading to Efibre.

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  • 02-07-2015 11:25pm
    #1
    aidan364
    Registered Users Posts: 77 ✭✭


    Hi
    Last month we received a letter in the door informing us that efibre is coming to our area in a number of weeks and that we would be upgraded to the efibre service. upon checking your website efibre is now live in my are of Phibsboro, Do I need to ring customer service to arrange for the upgrade or what is the situation?

    Cheers

    Aidan


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    aidan364 wrote: »
    Hi
    Last month we received a letter in the door informing us that efibre is coming to our area in a number of weeks and that we would be upgraded to the efibre service. upon checking your website efibre is now live in my are of Phibsboro, Do I need to ring customer service to arrange for the upgrade or what is the situation?

    Cheers

    Aidan
    Hi aidan364



    Yes a specific request to upgrade to eFibre will be required - apologies if the letter was in anyway misleading. Please feel free to call sales on free phone 1800503303 or chat with sales via WebChat at www.eircom.ie/chatnow


    Cheers
    Al


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