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How to accept Mastercard Payment Captures?

  • 06-07-2015 10:23pm
    #1
    EyeOnTheBall
    Registered Users Posts: 45 ✭


    Hi

    My partner just booked an Irish courier service online using a Unibank (Italian) Mastercard. The funds have been debited from his account, but the merchant shows a payment error. This has happened before with a broadband company here and it became a total mess.

    The problem is with payment 'captures'. I don't fully understand how this system of payment works. I need to contact the courier company tomorrow morning but I don't know how to talk them through accepting the 'captured' payment.

    Does anyone here know how this credit card capture system works? :confused: I don't want to go through all this messing a second time around, (broadband company had zero clues how to authorise the payment and funds were held for 1 week while they faffed about, until they were finally returned to Unibank due to not being accepted by the merchant).

    Thanks


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