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Rep can't find account

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  • 13-07-2015 3:57pm
    #1
    Log-on
    Registered Users Posts: 257 ✭✭


    Hi

    A BOI cannot find my account for a credit card which is in arrears.

    Could some one contact me who can try sort this out ? as this is my third time calling and they cannot find the account and therefor i cannot pay this etc

    Thanks


Comments

  • Options
    #2
    Bank of Ireland: Sharon
    Closed Accounts Posts: 315 ✭✭Bank of Ireland: Sharon


    Log-on wrote: »
    Hi

    A BOI cannot find my account for a credit card which is in arrears.

    Could some one contact me who can try sort this out ? as this is my third time calling and they cannot find the account and therefor i cannot pay this etc

    Thanks
    Hi Log-on,

    Thanks for contacting us here on Boards.ie

    We're very sorry to hear this. If you would like to send us a private message here with your full name and phone number we would be more than happy to arrange for a representative to contact you. Please do not include any account information in your private message. 

    To send us a private message, please ensure you have your signature set to display in your 'Control Panel' settings and then click on the link in my signature below.

    Thanks, 

    Sharon


  • Options
    #3
    Log-on
    Registered Users Posts: 257 ✭✭Log-on


    Hi Sharon,

    It says i cannot send you a PM?


  • Options
    #4
    Bank of Ireland: Sharon
    Closed Accounts Posts: 315 ✭✭Bank of Ireland: Sharon


    Log-on wrote: »
    Hi Sharon,

    It says i cannot send you a PM?
    Hi Log-on,

    Please ensure to have signatures displaying in your Boards settings so that you can click on the link in my signature. 

    Thanks,

    Sharon


  • Options
    #5
    Log-on
    Registered Users Posts: 257 ✭✭Log-on


    Bank of Ireland: Sharon wrote: »
    Log-on wrote: »
    Hi Sharon,

    It says i cannot send you a PM?
    Hi Log-on,

    Please ensure to have signatures displaying in your Boards settings so that you can click on the link in my signature. 

    Thanks,

    Sharon
    Hi Sharon i get this :


    I have everything turned on as i can see as i typically PM


    Bank of Ireland: Sharon has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.

    If you are trying to send this message to multiple recipients, remove Bank of Ireland: Sharon from the recipient list and send the message again.


  • Options
    #6
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi Log-on, 

    We have sent you a PM which will enable you to respond to us direct. 

    Looking forward to hearing from you, 
    Elaine 


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