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Account closed - but need a statement from 2001

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  • 19-07-2015 3:15am
    #1
    Ammobear
    Registered Users Posts: 52 ✭✭


    Hi

    My husband and I closed our accounts in 2010 / 2011.
    He needs a statement from 2001. Can he get this?

    Thanks


Comments

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    #2
    Bank of Ireland: Helen
    Closed Accounts Posts: 147 ✭✭Bank of Ireland: Helen


    Ammobear wrote: »
    Hi

    My husband and I closed our accounts in 2010 / 2011.
    He needs a statement from 2001. Can he get this?

    Thanks
    Hi,


    Thanks for contacting us on Boards.

    Bank of Ireland are required to hold records for 7 years. As this is outside of the 7 year time frame it wouldn't be possible to request statements from 2001.

    If we can assist you with anything else please don't hesitate in contacting us again.

    Thanks
    Helen


  • Options
    #3
    ct5amr2ig1nfhp
    Closed Accounts Posts: 5,019 ✭✭✭ct5amr2ig1nfhp


    As a matter of interest Helen, after the 7 year period, are all records for a customer purged from your systems completely?

    Regards,
    PM


  • Options
    #4
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Kiana Mealy Poppycock wrote: »
    As a matter of interest Helen, after the 7 year period, are all records for a customer purged from your systems completely?

    Regards,
    PM
    Hi Kiana Mealy Poppycock,

    Thanks for getting in touch with us here on Boards.ie

    This would depend on a number of factors including the type of data and destruction happens when retention periods are reached. How we maintain and use the information that we hold is subject to legislation.

    If you have any day to day banking queries we are happy to help you here.

    Thanks
    Nicola


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