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Transfer

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  • 19-07-2015 11:50pm
    #1
    Bmurr91
    Registered Users Posts: 1 ✭


    Good evening,

    I'm having difficulty making a SEPA transfer to a payee via 365 online. A credit was applied to my account last week and the funds show in the account, however when I try to make the transfer a message tells me there are insufficient funds. 

    Thanks


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    #2
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    Bmurr91 wrote: »
    Good evening,

    I'm having difficulty making a SEPA transfer to a payee via 365 online. A credit was applied to my account last week and the funds show in the account, however when I try to make the transfer a message tells me there are insufficient funds. 

    Thanks
    Hi Bmurr91,

    Thank you for contacting us here on Boards.ie.

    If the credit applied to your account last week was a cheque that was lodged then this can take 3-5 working days to clear and for the funds to become available on your bank account.

    If this is not the case please call BOI Direct on 0818365365 and a representative will be happy to assist you.

    Thanks again,

    Tara C


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