expiry on top up?

purplestar1986

Hi, I'm new to pay as you go metering and I purchased a top up online thinking it would automatically top up the meter without me doing anything and realised I was wrong when I received the code in a text.

I won't be able to input the code until Friday, is there an expiry on the code at all?

Thanks,

Sinead

EI: Aoife

Hi purplestar1986,

Thank you for getting in touch.

There is no need to worry as the code won't expire before Friday. Codes can remain valid for months, but each code should be typed in the order it was purchased. This is especially important if you have received a 60 digit code.

If you have any questions relating to this or anything else, do let us know.

Thanks,
Aoife

purplestar1986

Electric Ireland: Aoife wrote: »

Hi purplestar1986,

Thank you for getting in touch.

There is no need to worry as the code won't expire before Friday. Codes can remain valid for months, but each code should be typed in the order it was purchased. This is especially important if you have received a 60 digit code.

If you have any questions relating to this or anything else, do let us know.

Thanks,
Aoife

Brilliant, thanks Aoife. And thanks for the extra information too, I appreciate it.

Sinead

EI: Aoife

Hi Sinead,

You are very welcome.

Do get in touch in the future if you have any other queries.

Thanks,
Aoife