ID Mobile - Closing down April 6th

castle2012

malcy wrote:

Yeah i tether it to my ipad. Doesn't usually eat up this much data though. 3 is who i'm going to move to as not many people seem to have problems with it. Good that i should be able to move straight away then just pay my last bill as normal at end of month. On a 30 day rolling contract.

Not many people have problems with 3 . If you get a chance have a look at the talk to 3 section on boards

davindub

castle2012 wrote: »

Not many people have problems with 3 . If you get a chance have a look at the talk to 3 section on boards

I've actually heard there are a lot of problems with 3 and ID is actually carried on 3. I'm probably going back to meteor once i get motivated to actually do something. Another thing I was promised half price for 6 months with ID, I didn't get it....being charged full price, someone promised to look into for me, no reply...

castle2012

So since the 3 price increase . I moved to I'd. Have to say I'm pleasantly surprised so far . No difference in coverage to 3. It seems like a simple network and that's what I like . 300 mins and 30gb of data for 15 quid .I use watsapp for text so works well plus keep your credit .

davindub

i actually didn't move in the end, and it has much improved. Rarely drop internet now although reception can be poor in some areas.

cal60

I notice things have quietened down on this thread - is this an indication that the problems have been sorted by iD ?

StaticNoise

Well, I'm on iD Mobile and I am very happy.
Excellent value, good allowances, and a package increase in June without any surcharge.

All thumbs up from me, and I've moved four of the family over.

wolf9

Yeah , cant fault them, nearly a year on it at this stage, find its great value

cal60

@StaticNoise @wolf9 Did you have any problems porting numbers to iD

wolf9

No was grand just rang customer service and they took care of it , was very straight forward from what I recall

StaticNoise

cal60 wrote: »

@StaticNoise @wolf9 Did you have any problems porting numbers to iD

Nope. No problems at all.
Happened within the hour.

Granted, it was moving from 3Pay, but still very quick. Moving a Bill Pay tomorrow so should also work fairly OK.

RacoonQueen

cal60 wrote: »

@StaticNoise @wolf9 Did you have any problems porting numbers to iD

cal60 wrote: »

I notice things have quietened down on this thread - is this an indication that the problems have been sorted by iD ?

I'm on it a year and a half. Had a couple of issues here and there but nothing that would make me leave them. Only thing that really bothered me was when I couldn't make / receive calls or SMS a couple of nights in a row during a time when I really needed to be contactable at all times...I went a little cray cray then.

My folks are both on them now and neither have any complaints. They both have exactly what they need for a lot cheaper than they can get elsewhere. Mum has boatloads of minutes that even she can't use up!

I went up to 500 minutes with them back in Sept as 250 wasn't enough at the time with a lot of family stuff going on...so have just cut back again from 500 to 250 for June as they are doubling allowance and I don't need 1000 minutes

Just wish the second highest data allowance was higher...don't need 30 but 7 isn't enough

edit: I and my parents are all in Dublin though.

bagpuss67

I find their coverage really bad lately. I rarely have a connection to make calls/receive texts. No sent me a new sim card but no improvement.
Will be leaving them this week.

malcy

I'll be leaving shortly due to them cutting my service COMPLETELY 5 days after my bill didn't come out of the bank. They have been charging me almost 40 quid a month for extra phone calls/data.

I looked at an itemised bill recently and noticed massive inconsistencies with my data usage. Including over 500mb usage on a day that my phone was hardly even switched on.

Their customer service was atrocious to begin with as was their website. I got sa letter through the post demanding over €100 by the end of the month or they would sever my service totally. Which they alread did a week and a half ago. I sent an email complaining about the pathetic service i put up with when i joined and how i stuck with them even though they were taking over 2 weeks to reply to each email because the people on the phone were useless, uninformed and completely clueless.

Where do i stand on getting my number back to move somewhere else?

MarkR

If you're cut off, and can't receive texts, you won't be able to port.

cal60

Decided to go ahead and sign up to sim only plan . If there are any issues I can cancel in a month. Certainly if all works out it will easily be the best value (for my fairly minimal needs) plan I can find.

BowWow

I'm with iD since they started. Had a lot of issues initially, but grand for the last 9 months. Previously was with Eircell, Vodafone, O2, Three and can't say iD is better or worse. I was lucky to get the start-up SIM and get 5,000 call minutes, 5,000 texts and 20GB per month for €15! Because of this low price I was loath to leave them and go elsewhere. From the 1st June I'm getting 10,000 minutes, 10,000 texts and 30GB per month (can use 6 roaming) for the €15 - happy days....

Zhane

BowWow wrote: »

I'm with iD since they started. Had a lot of issues initially, but grand for the last 9 months. Previously was with Eircell, Vodafone, O2, Three and can't say iD is better or worse. I was lucky to get the start-up SIM and get 5,000 call minutes, 5,000 texts and 20GB per month for €15! Because of this low price I was loath to leave them and go elsewhere. From the 1st June I'm getting 10,000 minutes, 10,000 texts and 30GB per month (can use 6 roaming) for the €15 - happy days....

I am on this plan aswell. I actually cannot fault them for €15 a month.

_Godot_

I'm tempted by the current path offer, as I'd like the 30gb and don't use many calls or texts. Would the network be better or worse than Tesco's?

jamesbondings

Anyone else just get a text saying you have 500mb left in your plan? I have 20 gig and used 1.....i know it's a mistake but don't want to see them charge me

cal60

jamesbondings wrote: »

Anyone else just get a text saying you have 500mb left in your plan? I have 20 gig and used 1.....i know it's a mistake but don't want to see them charge me

Maybe related to the change in plans from 1st June ?

Zhane

jamesbondings wrote: »

Anyone else just get a text saying you have 500mb left in your plan? I have 20 gig and used 1.....i know it's a mistake but don't want to see them charge me

Got this aswell, it's obviously a mistake. The myID site is down aswell. I'm gonna turn off data for the night and check it in morning.

MarkR

I had a text yesterday reminding me to reboot phone after some network maintenance scheduled for this morning..

StaticNoise

Hi there, as part of our changes for EU Roaming you may have received a message from us in relation to your data usage. Oops! This was sent in error, there's no need to do anything so go ahead and enjoy your increased data bundle this month. Thanks, iD.

If you're data is not working, just restart and all will be working again. They've been very upfront about this from the start.

castle2012

With I d now .no problems.i reckon it's the best 4g deal on the market .

cal60

cal60 wrote: »

Decided to go ahead and sign up to sim only plan . If there are any issues I can cancel in a month. Certainly if all works out it will easily be the best value (for my fairly minimal needs) plan I can find.

Update: So far so good - no major problems and frequently getting 4G. Did have a few issues with SIM card not being recognised but I think this may be phone related (MotoG4) as the SIM works fine on my old phone (Xperia J)

54and56

I'd like to go for the 500 minutes, 250 texts and 3GB of data bill pay option for €15.50 a month. Does anyone know how much of the 3GB of data will transfer to EU roaming?

BowWow

Je_suis_Jean wrote: »

I'd like to go for the 500 minutes, 250 texts and 3GB of data bill pay option for €15.50 a month. Does anyone know how much of the 3GB of data will transfer to EU roaming?

According to their website the full 3GB

safetyboy

Any body having trouble getting 2 factor texts coming through? There online help are no help at all

safetyboy

Whats a better network to switch to at the moment??

DopeTech

safetyboy wrote: »

Whats a better network to switch to at the moment??

Vodafone X plans. For students but read the thread about the plans in BA. Anyone can sign up for them.

RacoonQueen

I cut back from my 500 mins a month for June as didn't need 1000mins. Great to get to make the saving even if it's only 150 a month.
I'm on the max data...shame they don't have a 10GB data option as I rarely hit 10 but always go over 7. Would be nice to make that saving on my bill too.

bagpuss67

I switched from ID mobile as I had no signal a lot of the time and texts were taking a day of 2 to come in. Their customer service was hopeless. Would not recommend them.

safetyboy

terrible customer service, ive been on 4 times about texts not coming through. OK you will have an email within 24 hours, its been 2 weeks

MarkR

safetyboy wrote: »

Any body having trouble getting 2 factor texts coming through? There online help are no help at all

I am. I was able to get it working with google eventually. Did not work with some parts of KBC. I had to get my code posted to me.

DopeTech

MarkR wrote: »

I am. I was able to get it working with google eventually. Did not work with some parts of KBC. I had to get my code posted to me.

Life's too short for that type of c**p.

castle2012

Almost 1 month in now with ID .so far so good , the data speed is as good as 4g with three , very happy so far .

safetyboy

Yeah the network is top, but blocking 2 factor short code text is not.

castle2012

safetyboy wrote: »

Yeah the network is top, but blocking 2 factor short code text is not.

Can I ask what do you mean by 2 factor text ? I'm texting away with no problem s

safetyboy

short code as from you're bank, gmail, anything that needs 2 factor etc. https://support.google.com/accounts/answer/185839?hl=en

safetyboy

Again with there customer service... there tech team said get the 2 factor sent to another number????

blade1

Is it ok to buy a sim and just put it in a dongle to use as home "broadband"?

castle2012

blade1 wrote: »

Is it ok to buy a sim and just put it in a dongle to use as home "broadband"?

Well they allow teathering so it should work fine

jmargraf

safetyboy wrote: »

Yeah the network is top, but blocking 2 factor short code text is not.

castle2012 wrote: »

Can I ask what do you mean by 2 factor text ? I'm texting away with no problem s

safetyboy wrote: »

short code as from you're bank, gmail, anything that needs 2 factor etc.

safetyboy wrote: »

Again with there customer service... there tech team said get the 2 factor sent to another number????

Hi Guys, willing to move from Tesco to iD... I use 2FA for Google and also KBC/BOI. Just wondering have they fixed the 2FA issue? Thanks

AlmightyCushion

jmargraf wrote: »

Hi Guys, willing to move from Tesco to iD... I use 2FA for Google and also KBC/BOI. Just wondering have they fixed the 2FA issue? Thanks

I've been with them since they first came out and haven't noticed many problems with 2FA. Sometimes I might not get one when I try an action with my online banking but if I try the same action again it goes through fine. This has happened a handful of times during my 2 years with them.

MarkR

jmargraf wrote: »

Hi Guys, willing to move from Tesco to iD... I use 2FA for Google and also KBC/BOI. Just wondering have they fixed the 2FA issue? Thanks

Short answer, I don't know. It works for me for google and boi. I can't guarantee the initial setup activation code from kbc would reach you. I had trouble with that. I did get other codes sent out by kbc, so it may have resolved in the meantime.

SexyD4Lady

Due an upgrade at the end of next month on iD. Any idea on most cost effective plan for iPhone 6S Plus or iPhone 7? Happy to pay up to 50 a month.

jamesbondings

Does anybody know if a phone can be added to the friends and family plan? My phone is useless but don't want to give the plan up or fork out a fortune up front for a phone

MarkR

jamesbondings wrote: »

Does anybody know if a phone can be added to the friends and family plan? My phone is useless but don't want to give the plan up or fork out a fortune up front for a phone

Is that something for carphone warehouse staff?

jamesbondings

MarkR wrote: »

Is that something for carphone warehouse staff?

No when Id started they gave out x amounts of Sim cards. I got one through a family member working for I'd support contact Centre. Don't think they are available any more.

MarkR

The amount of times i've been into the shop...I feel we're family? :-D