ID Mobile - Closing down April 6th

StaticNoise

jamesbondings wrote: »

Does anybody know if a phone can be added to the friends and family plan? My phone is useless but don't want to give the plan up or fork out a fortune up front for a phone

If I am correct, from recent dealings, you keep your plan but pay for the phone. A store will advise you. As per the normal method, you can pay more upfront or less per month. Your tariff stays the same.

El Inho

They won't be around for long!

http://goos3d.ie/id-mobile-set-to-leave-irish-market/

(note - I'm the owner of this site - just feel it'e uber relevant!)

Mantis Toboggan

What are ID mobile like for phone coverage...4G etc?

I like the idea of building my own bundle as I don't need many minutes/tests but require around 3GB data.

Would you recommend them for that?

jmargraf

El Inho wrote: »

They won't be around for long!

http://goos3d.ie/id-mobile-set-to-leave-irish-market/

(note - I'm the owner of this site - just feel it'e uber relevant!)

Ouch! I literally just ordered a SIM Card ugh! :mad:

AlmightyCushion

El Inho wrote: »

They won't be around for long!

http://goos3d.ie/id-mobile-set-to-leave-irish-market/

(note - I'm the owner of this site - just feel it'e uber relevant!)

Damn, the €15 friends and family bundle has been pretty good to me. Hopefully, if they do get bought out they keep that package for people who are on it.

BowWow

AlmightyCushion wrote: »

Damn, the €15 friends and family bundle has been pretty good to me. Hopefully, if they do get bought out they keep that package for people who are on it.

Me too - its great value..:mad:

uck51js9zml2yt

Damn..I'm good....
I just got delivery of new Sims for virgin mobile.
Leaving eir and ID in 10 days time!

MarkR

Should we all be taking out two year contracts now?

BowWow

MarkR wrote: »

Should we all be taking out two year contracts now?

I think my "Family & Friends" deal was a life-time contract from iD at €15 per month.

JCX BXC

MarkR wrote: »

Should we all be taking out two year contracts now Ted?

FYP

jamesbondings

BowWow wrote: »

I think my "Family & Friends" deal was a life-time contract from iD at €15 per month.

I wonder how that now sits considering id are essentially no more in Ireland.

MarkR

The link says you won't be getting a free phone. But what would happen if you were a few months in? It woudl have to be unlocked to be moved to another provider. Your credit agreement would have to be transferred, assuming someone wants to take over id as a going concern.

I don't think they can close up shop, and ask you to pay the remaining balance in one go.

da_hambo

Was just about to order a simcard! Seems to be the best value out there. Out of contract with 3.

castle2012

da_hambo wrote: »

Was just about to order a simcard! Seems to be the best value rout there. Out of contract with 3.

I would still order it . There's a lot of talk sky will be delighted to take over as there looking to get into the market like virgin did . I'm sure sky would be thinking 30 k customers starting off would be a big win for them .

Maz2016

Well that's a pity. I have been with 3 (and 02) since I got a phone back in the 90's. I recently bought a new unlocked phone. Was unsure whether to go with ID or Meteor. Went with Meteor but the coverage can be shocking. Wanted to change to ID. Think I still will

PAKNET

Mr.S wrote: »

Whoever buys them will take over the customer list, is that grounds to break contract?

No - as per Three's takeover of O2.

castle2012 wrote: »

I would still order it . There's a lot of talk sky will be delighted to take over as there looking to get into the market like virgin did . I'm sure sky would be thinking 30 k customers starting off would be a big win for them .

I'd be surprised if iD had 30k mobile customers on board to be honest.

I'd also wonder if Sky would be serious about taking them over in the current guise.
There are well documented issues with the MVNO's operating on the Three network (premium rate SMS not working, issues with two-factor authentication providers, roaming) and with overall capacity on the underlying Three network itself.

It could damage the Sky Mobile brand from the get-go if they were to take over iD as it is operating today.

ED E

Sky operate with a reasonably high level of customer care. Thats not really sustainable with iD pricing nor as a 3 MVNO where you can only compete on price.

If they take it up they'll dump it within 18mo would be my bet.


It took a while for Eircom to transition to Eircom Wholesale to OpenEir and actually offer a decent wholesale service (arguably still don't). Three have been forced to play nice for only a couple years now, give them a bit longer and maybe a bit more stick from COMREG before its not a case of terrible MVNO vs 3 real networks.

castle2012

Been away in Spain last week . Have to say roaming worked out perfect . Cheap as chips to run for a month

Maz2016

castle2012 wrote: »

Been away in Spain last week . Have to say roaming worked out perfect . Cheap as chips to run for a month

Thanks castle2012. You made up my mind. I recently changed from Three to Meteor but find my calls dropping on Meteor. Was thinking of changing to ID but was worried about roaming. I go to Spain twice a year so I'm glad to hear it worked well for you

54and56

Just changed 3 family members over to ID from Lyca and it's working out a treat.

Two questions:-

1. Does the monthly top up auto renew each month or do you have to manually do it online?

2. Is it easy to turn a prepay account into a bill pay account?

BTW, one family member was ported over two days ago and went to Madrid today where the roaming data and calls to and from etc worked perfectly.

Cheers.

darraghn

I was in the UK recently (including London), roaming worked well (zero additional cost), however, the only gotcha was, no 4G connection, only 3G or less....

castle2012

Got this today : Hi there, Service Announcement: From today Monday 10th July there will no longer be iD stores within Harvey Norman. For account information go to my.idmobile.ie/login, for Top-up go to idmobile.ie/top-up. Thanks, iD.

DopeTech

castle2012 wrote: »

Got this today : Hi there, Service Announcement: From today Monday 10th July there will no longer be iD stores within Harvey Norman. For account information go to my.idmobile.ie/login, for Top-up go to idmobile.ie/top-up. Thanks, iD.

The shutdown has began so. They move fast.

castle2012

They certainly do . I reckon there's a buyer ready . Part of the deal is they don't want the stores .

BonnieSituation

AlmightyCushion wrote: »

Damn, the €15 friends and family bundle has been pretty good to me. Hopefully, if they do get bought out they keep that package for people who are on it.

BowWow wrote: »

Me too - its great value..:mad:

BowWow wrote: »

I think my "Family & Friends" deal was a life-time contract from iD at €15 per month.

I'm the same.

It's 30day rolling? I'd say we'll be shipped off that ASAP!

AlmightyCushion

Sir Dosser wrote: »

The shutdown has began so. They move fast.

I wouldn't be so sure of that. Remember idmobile are owned by the same guys who own Currys and PC world. When they merged with Carphone, Carphone had some stores in HN. I think it's just that contact running out rather than some planned overall shut down.

Bubbaclaus

My 24 month contract is coming to an end in September. I want to move to prepay when this ends. Do I need to notify them that I will not be renewing billpay beyond the 24 months or does that happen automatically anyway?

Maz2016

Bubbaclaus wrote: »

My 24 month contract is coming to an end in September. I want to move to prepay when this ends. Do I need to notify them that I will not be renewing billpay beyond the 24 months or does that happen automatically anyway?

I'd presume you have to notify. Usually you have to give notice e.g. 30 days.

DopeTech

Maz2016 wrote: »

I'd presume you have to notify. Usually you have to give notice e.g. 30 days.

You'll need to notify them. If not you will be put in a rolling 30 day bill pay contract.

The Cush

Small piece in the Sunday Times "Sky mulls iD mobile move".

Article says Sky and EE (BT) are believed to be interested. Sky is regarded as a serious contender for the business with BT less likely as it mainly focuses on large corporates rather than consumers here and may not enter the market as a reseller or virtual operator.

Maz2016

The Cush wrote: »

Small piece in the Sunday Times "Sky mulls iD mobile move".

Article says Sky and EE (BT) are believed to be interested. Sky is regarded as a serious contender for the business with BT less likely as it mainly focuses on large corporates rather than consumers here and may not enter the market as a reseller or virtual operator.

Could definitely see sky taking over

El Inho

Updated article on who could wade in snap up iD. Some interesting ones in there! Red Bull would be amazing.

https://goos3d.ie/id-mobile-set-to-leave-irish-market/

Missed BT though!

Maz2016

El Inho wrote: »

Updated article on who could wade in snap up iD. Some interesting ones in there! Red Bull would be amazing.

https://goos3d.ie/id-mobile-set-to-leave-irish-market/

Missed BT though!

It's from the 28th of June. Interesting article nonetheless. It's a pity ID never took off. Great concept

200motels

The Cush wrote: »

Small piece in the Sunday Times "Sky mulls iD mobile move".

Article says Sky and EE (BT) are believed to be interested. Sky is regarded as a serious contender for the business with BT less likely as it mainly focuses on large corporates rather than consumers here and may not enter the market as a reseller or virtual operator.

It would be brilliant if EE came in as they are already in the north. The speed of their network in the UK is amazing.

CalamariFritti

I'm now with ID for a few months and I must say its cheap and OK, but the data bandwidth is not the best. I'd say I couldn't reach the 30GB limit even if I maxed out the line 24/7 for the whole month. Grand enough for me I only need mail and a bit of browsing and the odd low data app like eBay, fantasy football, maybe maps. But SkyGo or anything like that forget about it.

BonnieSituation

Never had any issue with ID and have been a customer since day one and used Sky Go when I was a Sky Customer. I'm on a Galaxy Core Prime. And it runs Netflix and RTÉ Player no bother at all tbh.

CalamariFritti

Must be where I am then.

200motels

200motels wrote: »

It would be brilliant if EE came in as they are already in the north. The speed of their network in the UK is amazing.

They'd have to rethink their marketing if they came here. 4GEE won't work well here.

BonnieSituation

Karsini wrote: »

They'd have to rethink their marketing if they came here. 4GEE won't work well here.

It's a constant source of amusement for me. Still boggles the mind that the Brits don't get it!

54and56

Hi Guys,

I'm on the €15 a month sim free top up "plan" where I top up €15 a month and get:-

- 30GB data
- 300 minutes to any network
- free iD to iD calls and texts
- and €15 credit for anything extra.

On my account dashboard there is a green box stating I have a balance of €15:00 and directly below that there is a red box stating that I have an "Out of allowance cost: €6.75".

My monthly top up ran out yesterday so I topped up today expecting the "Out of allowance" balance to reset to €0 but it hasn't.

What does it mean? Do I need to make a separate payment to pay down the €6.75 Out of allowance balance?

MarkR

Je_suis_Jean wrote: »

Hi Guys,

I'm on the €15 a month sim free top up "plan" where I top up €15 a month and get:-

- 30GB data
- 300 minutes to any network
- free iD to iD calls and texts
- and €15 credit for anything extra.

On my account dashboard there is a green box stating I have a balance of €15:00 and directly below that there is a red box stating that I have an "Out of allowance cost: €6.75".

My monthly top up ran out yesterday so I topped up today expecting the "Out of allowance" balance to reset to €0 but it hasn't.

What does it mean? Do I need to make a separate payment to pay down the €6.75 Out of allowance balance?

I would have thought the 6.75 would have come out of your 15 credit for anything else?

54and56

MarkR wrote: »

I would have thought the 6.75 would have come out of your 15 credit for anything else?

Me too which is why is expect it to be reset to €0 once the top up period runs out.

MarkR

Je_suis_Jean wrote: »

Me too which is why is expect it to be reset to €0 once the top up period runs out.

One for their support I would think. They're pretty good at respondin to chats on their website.

TwoSteaks

Beware the top up monthly broadband pay as you go......
I've been with them since April. Ran out of credit around the 27th aug, topped up by 30 euro on the 29th suddenly told today that i was out of credit as since I hadn't topped up within the month. Turns out it changed the selected bundle when I didn't top up within the month and it's my fault.
I find this completely unacceptable and will not be using them again. I'd advise people to steer clear of them until they sort this mess out as I'm not the only one who's fallen for this.

Aquos76

TwoSteaks wrote: »

Beware the top up monthly broadband pay as you go......
I've been with them since April. Ran out of credit around the 27th aug, topped up by 30 euro on the 29th suddenly told today that i was out of credit as since I hadn't topped up within the month. Turns out it changed the selected bundle when I didn't top up within the month and it's my fault.
I find this completely unacceptable and will not be using them again. I'd advise people to steer clear of them until they sort this mess out as I'm not the only one who's fallen for this.

It's not actually a month, it's a 30 day plan, my wife got caught between July and August, topped up on the 28th July and automatically assumed it would run to 27th Aug, but most of her credit was used between the 26th and 27th August.

TwoSteaks

Aquos76 wrote: »

It's not actually a month, it's a 30 day plan, my wife got caught between July and August, topped up on the 28th July and automatically assumed it would run to 27th Aug, but most of her credit was used between the 26th and 27th August.

Just to be clear on what my beef is. Once I went over the 30 days and then topped up they automatically changed my plan to a phone one with only a few gig. This is despite the fact it was a mobile router and at no time did I request a change to the plan. I rang them and they told me this was my fault.

DopeTech

TwoSteaks wrote: »

Just to be clear on what my beef is. Once I went over the 30 days and then topped up they automatically changed my plan to a phone one with only a few gig. This is despite the fact it was a mobile router and at no time did I request a change to the plan. I rang them and they told me this was my fault.

Not surprised, their customer service is useless unless its something simple they already know how to fix. I couldn't receive calls from certain numbers on other networks and they sent me around in circles for about a month getting absolutely nowhere before I told them to stuff it and moved network. I don't think any other network has as many major flaws as iD. I've tested nearly all of them out at some stage over the last 15 years and never came across such a shabby network. Hopefully things will change when they sell off the network to someone else. They must have realised it wasn't as simple as they thought to be a successful mnvo.

threein99

What's people experience of ID mobile been?

54and56

threein99 wrote: »

What's people experience of ID mobile been?

Actually surprisingly good and much better than Lycamobile.

4G and tons of data for €15 a month. Can't go wrong.

DontThankMe

threein99 wrote: »

What's people experience of ID mobile been?

Been with them since July haven't had any problems yet. Only thing is the 4g coverage isn't great in some areas but it's a minor grievance as I normally have access to 4g most places I go.