ID Mobile - Closing down April 6th

Curb Your Enthusiasm

jack presley wrote: »

Charging to ring Customer Care is a bit cheeky don't you think?

"There's a problem with our service, let's charge the customer to tell us about it and get it fixed".

Vodafone, Meteor, Tesco Mobile and Three all charge 15c a call for that also.

jack presley

Techmaster wrote: »

Vodafone, Meteor and Three charge 15c a call for that also.

Oh ok. I'm with 3 where it's free. Still cheeky (by all of them).

DopeTech

A little more info on the journal this morning.

http://jrnl.ie/2280482

AlmightyCushion

FrostyJim wrote: »

A little more info on the journal this morning.

http://jrnl.ie/2280482

It's a very poor showing. The €10 and €15 package is easily trumped by 48 with their €10 package. 48 also have them on iD's €25 package. The €20 48 package beats it on everything bar landline calls. Tesco beat iD on the €15, €20 and €25 package with their prepay offering. The only problem is Tesco's various prepay bundles aren't as clearly laid out and require you to know what you're looking for.

As for the €29 bundle, I can't see anything that beats it outright but Tesco's sim only plan is €25 a month but it only gives 15GBs of data. The upside is the shorter contract, 12 months with Tesco, 24 months with iD. Tesco have better international rates as well I think. For most people I can't see them needing more than 15GBs to Tesco would probably be the better option but for those who need the extra data iD are obviously the better choice.

TL;DR: For everything bar the €29 package you can get something better for the same price or cheaper with either Tesco or 48 and the €29 package isn't exactly a massive amount better than Tesco's €25 package.

Really disappointed with this. I was hoping for much better competition than this. At least the people who got a friends and family sim got a bargain out of this. Now, hopefully I get mine set up.

Aquos76

jack presley wrote: »

Charging to ring Customer Care is a bit cheeky don't you think?

"There's a problem with our service, let's charge the customer to tell us about it and get it fixed".

From what I can gather, those charges only come into play when your 5000 mins are gone.

Here's their full charges for all their bundles

Aquos76

AlmightyCushion wrote: »

It's a very poor showing. The €10 and €15 package is easily trumped by 48 with their €10 package. 48 also have them on iD's €25 package. The €20 48 package beats it on everything bar landline calls. Tesco beat iD on the €15, €20 and €25 package with their prepay offering. The only problem is Tesco's various prepay bundles aren't as clearly laid out and require you to know what you're looking for.

As for the €29 bundle, I can't see anything that beats it outright but Tesco's sim only plan is €25 a month but it only gives 15GBs of data. The upside is the shorter contract, 12 months with Tesco, 24 months with iD. Tesco have better international rates as well I think. For most people I can't see them needing more than 15GBs to Tesco would probably be the better option but for those who need the extra data iD are obviously the better choice.

TL;DR: For everything bar the €29 package you can get something better for the same price or cheaper with either Tesco or 48 and the €29 package isn't exactly a massive amount better than Tesco's €25 package.

Really disappointed with this. I was hoping for much better competition than this. At least the people who got a friends and family sim got a bargain out of this. Now, hopefully I get mine set up.

The best value plan is the sim only offer which staff and F&F were given for €15, other that that I don't see any attraction which would make people run out and switch to them.

Calahonda52

Another article on the the set up in the Indo
http://www.independent.ie/business/technology/irelands-latest-mobile-operator-goes-heavy-on-data-but-light-on-iphones-31463694.html

Mantis Toboggan

So without reading all this am I right in saying they are more expensive than 48?

stronglikebull

The idmobile website is down now, or very slow when I can get to it, and then the connection resets. Not encouraging that a communications company can't get their website right on launch day.

Heisenberg1

Techmaster wrote: »

Vodafone, Meteor, Tesco Mobile and Three all charge 15c a call for that also.

No meteor is a free call to customer service 1908 I think.

jgbyr

What advantage was there to registering interest on their site over the past few weeks? I've heard nothing from them about any offers.

bk

Yup, having reviewed the prices, other then offering 4G, they really aren't competitive with Tesco Mobile or 48

To give some examples:

Tesco €15 - Unlimited calls, unlimited texts, 1GB 3G
Tesco €15 - Unlimited calls, €5 free credit, 5GB 3G
48 €10 - 300 mobile minutes, unlimited texts, 1GB 3G
ID €15 - 100 minutes, 100 texts, 1GB 4G

Tesco €20 - Unlimited calls, unlimited texts, 5GB 3G
48 €20 - 1000 mobile minutes, unlimited texts, 8GB 3G
ID €20 - 250 minutes, 250 texts, 3GB 4G

Tesco €25 - Unlimited calls, unlimited texts, 15GB 3G
ID €25 - 250 minutes, 500 texts, 20GB 4G

So they really only start to get a little competitive with 20GB of data. But then if you interest is maximum data, then you would be better off with Threes, €20, All You can eat, prepay plan.

Aquos76

jgbyr wrote: »

What advantage was there to registering interest on their site over the past few weeks? I've heard nothing from them about any offers.

Absolutely none it seems.

Aquos76

bk wrote: »

Yup, having reviewed the prices, other then offering 4G, they really aren't competitive with Tesco Mobile or 48

To give some examples:

Tesco €15 - Unlimited calls, unlimited texts, 1GB 3G
Tesco €15 - Unlimited calls, €5 free credit, 5GB 3G
48 €10 - 300 mobile minutes, unlimited texts, 1GB 3G
ID €15 - 100 minutes, 100 texts, 1GB 4G

Tesco €20 - Unlimited calls, unlimited texts, 5GB 3G
48 €20 - 1000 mobile minutes, unlimited texts, 8GB 3G
ID €20 - 250 minutes, 250 texts, 3GB 4G

Tesco €25 - Unlimited calls, unlimited texts, 15GB 3G
ID €25 - 250 minutes, 500 texts, 20GB 4G

So they really only start to get a little competitive with 20GB of data. But then if you interest is maximum data, then you would be better off with Threes, €20, All You can eat, prepay plan.

The only good deal that I can see from iDMobile is the €15 staff, friends and family deal, that deal can't be beaten by anyone else at present.

bk

Aquos76 wrote: »

The only good deal that I can see from iDMobile is the €15 staff, friends and family deal, that deal can't be beaten by anyone else at present.

Well except the plan that UPC Mobile has given to some select customers as part of their trial. €15 gets you unlimited calls, texts and 30GB 4G data!

Again, just like ID, I wouldn't expect that to remain available at launch.

Aquos76

jack presley wrote: »

Charging to ring Customer Care is a bit cheeky don't you think?

"There's a problem with our service, let's charge the customer to tell us about it and get it fixed".

Seems calls to customer care is taken from your allowance

Aquos76

bk wrote: »

Well except the plan that UPC Mobile has given to some select customers as part of their trial. €15 gets you unlimited calls, texts and 30GB 4G data!

Again, just like ID, I wouldn't expect that to remain available at launch.

That UPC plan isn't actually live yet, I know two people who signed up but it's not up and running yet, and that will be a 12 month contract that they will require you to take.

Curb Your Enthusiasm

Aquos76 wrote: »

That UPC plan isn't actually live yet, I know two people who signed up but it's not up and running yet, and that will be a 12 month contract that they will require you to take.

Where as the €15 friends and family plan I'm on with iD is just a 30-day contract. Very handy not to be tied in to anything.

Aquos76

Techmaster wrote: »

Where as the €15 friends and family plan I'm on with iD is just a 30-day contract. Very handy not to be tied in to anything.

Also, the €15 deal from iDMobile is for life where as the UPC offering of €15 is only guaranteed till sept 16, it could rise in price after that date. It is actually a 30 day contract, sorry BK, I said earlier it was a 12 month one, where I was getting the 12 months from is obviously just the price guarantee



So all in all, the iDMobile F&F deal on the face of it is an excellent deal.

bk

Aquos76 wrote: »

So all in all, the iDMobile F&F deal on the face of it is an excellent deal.

It sure is, as is the UPC one.

Though given that neither are available to the general public, then it is all largely irrelevant.

ID's plans are largely useless to 99% of people IMO.

We now have to wait and see what UPC's public plans look like to see if they shake things up or not.

ct5amr2ig1nfhp

After all the talk about having great value plans, they really don't have anything decent.

ID Mobile want 6% market share in 5 years? I do not see that happening with the current price plans.

Tesco Mobile appear to have better plans and have only ~5% market share after 8 years.

jgbyr

Read on their twitter feed that they won't be using Vodafone for roaming like 3 were. "3 don't have this agreement with Vodafone anymore. iD customers will be on Three's 3G/2G network."

bk

jgbyr wrote: »

Read on their twitter feed that they won't be using Vodafone for roaming like 3 were. "3 don't have this agreement with Vodafone anymore. iD customers will be on Three's 3G/2G network."

Well that is no surprise, since Three bought o2, they now have a massive 2G network from o2, so Three (and by extension ID, UPC, etc.) don't need the Vodafone network any more and I'm sure it is cheaper for them to use their own 2G network.

bk

Lucas Prickly Jeans wrote: »

ID Mobile want 6% market share in 5 years? I do not see that happening with the current price plans.

Tesco Mobile appear to have better plans and have only ~5% market share after 8 years.

Yea, unless they can "fool" lots of people in their stores, I'd be surprised if thy end up with more then 1% market share with these plans!

BonnieSituation

I got a Friends and Family deal and I'm still waiting to hear back after setup. Anyone else?

DopeTech

1pm and the site still hasn't launched. This is the oddest launch day I've seen.

StaticNoise

BonnieSituation wrote: »

I got a Friends and Family deal and I'm still waiting to hear back after setup. Anyone else?

I was registered and didn't get my mail for around two days as it seems to be manually approved, and it is slow now because they are probably swamped with calls and whatnot.

FrostyJim wrote: »

1pm and the site still hasn't launched. This is the oddest launch day I've seen.

Frosty, it is working perfectly for me. Slow, yes. Working, yes.

DopeTech

StaticNoise wrote: »

I was registered and didn't get my mail for around two days as it seems to be manually approved, and it is slow now because they are probably swamped with calls and whatnot.



Frosty, it is working perfectly for me. Slow, yes. Working, yes.

Still says be the first to know etc. on it. No actual links to plans or phones.

BonnieSituation

StaticNoise wrote: »

I was registered and didn't get my mail for around two days as it seems to be manually approved, and it is slow now because they are probably swamped with calls and whatnot.



Frosty, it is working perfectly for me. Slow, yes. Working, yes.

It's taking an age for the site to load anyway.

Cheers for that though.

JackKelly

As a data user mostly, the bill-pay/30 day/sim-only plans are actually very good and totally configurable. I don't know why these aren't the plans everyone goes for.

For example, for around €25/month:

iDmobile
500 minutes
250 texts
20gb data
4G
€24.50/month

Three
350 flex-unites (350 minutes/700 texts)
15gb data
4G* (*+ €4.99/month after next June for 4G)
€25.51/month

Tesco
nothing available between €20 (500mb) and €30 and only 3G (15gb)

eMobile
100 minutes
100 texts
1gb data
4G
€24.40

Vodafone
nothing available below €30

Meteor
400 minutes
unlimited texts
2Gb data
4G
€25/month

And then stretching to €30/month:

iDmobile
5000 minutes
5000 texts
20Gb data
4G
€29/month

Three
nothing available below €40

Tesco
unlimited minutes
unlimited texts
15Gb data
3G
€30/month

eMobile
200 minutes
200 texts
10Gb data
4G
€29.48/month

Vodafone
unlimited calls
unlimited texts
1Gb data
4G
€30/month

Meteor
unlimited minutes
unlimited texts
5Gb data
4G
€30/month

So the only one that competes is the Tesco plan which is only 3G