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Direct Debit refund

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  • 29-07-2015 8:02am
    #1
    Umekichi
    Registered Users Posts: 474 ✭✭


    Anyone know how long a DD refund takes to lodge into your bank? I got overcharged by Electric Ireland and ended up getting overdrawn. They processed the refund yesterday but said it could take some time, all while I'm getting charged by my bank for their mistake(I am fuming).


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    #2
    bennyx_o
    Registered Users Posts: 4,097 ✭✭✭bennyx_o


    Umekichi wrote: »
    Anyone know how long a DD refund takes to lodge into your bank? I got overcharged by Electric Ireland and ended up getting overdrawn. They processed the refund yesterday but said it could take some time, all while I'm getting charged by my bank for their mistake(I am fuming).

    Get onto your bank and ask them to recall the DD. Much quicker than Electric Ireland refunding you


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    #3
    Umekichi
    Registered Users Posts: 474 ✭✭Umekichi


    bennyx_o wrote: »
    Get onto your bank and ask them to recall the DD. Much quicker than Electric Ireland refunding you

    I'll do that so.


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    #4
    lotsofthegreen
    Registered Users Posts: 474 ✭✭lotsofthegreen


    Umekichi wrote: »
    Anyone know how long a DD refund takes to lodge into your bank? I got overcharged by Electric Ireland and ended up getting overdrawn. They processed the refund yesterday but said it could take some time, all while I'm getting charged by my bank for their mistake(I am fuming).

    Overcharged? Your post in their forum suggests that (for some strange reason) you paid the same bill twice:

    By DD that you signed up to
    &
    You paid it online by card 4 days max before DD due to be taken. Far too late as any DD with any company would be sent for processing by then.

    A silly error ( not by EI ) and certainly not an overcharge.

    Best regards.


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    #5
    Toots
    Administrators, Business & Finance Moderators, Society & Culture Moderators Posts: 16,920 Admin ✭✭✭✭✭Toots


    If EI have already processed a refund and you get your bank to do an indemnity, then the refund will go through twice and you'll still owe money to EI.


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