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OAP Account Worry.

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  • 31-07-2015 8:20pm
    #1
    danjo-xx
    Registered Users Posts: 5,393 ✭✭✭


    Hi guys, 

    I have both my gas & electric accounts with EI and avail of the extra bit of discount for online billing and direct debit payment.

    However I'm concerned that when I die that arrears could build up unbeknown to anyone as
    no bills come to the house.  

    Other person in the house is not into technology and has a disability, but is named on one of the bills.

    Is the only option to go back to paper billing. 

    thanks,


    danjo


Comments

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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi danjo-xx,

    Thanks for your post.
    danjo-xx wrote:
    Is the only option to go back to paper billing.

    You could add an authorised contact to your account if there is somebody else in a position to handle your affairs? They wouldn't need to be named on the bill; they would act as a nominated contact person with authorisation to discuss the account on your behalf.

    I hope this helps. If you have any other questions at all please don't hesitate to ask.

    Thanks,
    David


  • Options
    #3
    danjo-xx
    Registered Users Posts: 5,393 ✭✭✭danjo-xx


    Hi David,

    thanks for that,  If I dropped online billing and DD payment, am I right in saying I would loose, 2% + 4% discounts and nothing else.


    Currently I'm getting DD/eBill/Dual Fuel - Bonus 12%) and if I did above, this would be reduced to 6% or if I only dropped online billing, then it would only drop to 10% is that correct.

    thanks
      danjo


  • Options
    #4
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi danjo-xx,

    You are very welcome.

    We would need to check your account before we could confirm this for you.

    For account security, we require the following details by private message:

    - Your full name
    - Your account number
    - The first line of your address
    - Your contact number or date of birth
    - Confirmation you are the account holder (a sentence stating this is sufficient)

    We can then look into your query for you.

    Thanks,
    Aoife


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