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Constant DSL dropping - since early April

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  • 02-08-2015 4:43pm
    #1
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭


    Hoping somebody here can help me out with this constant issue I have been having the past 4 months.
    My DSL is constantly dropping out, it can drop out at anytime, day or night, if its sunny or raining, windy or calm, doesn't seem to be any obvious issue that's causing it to happen.
    I have had several technicians out to look at the problem, each states a different problem each time, seem to be getting nowhere!
    The current set-up is as follows;
    One single line, pole to house, then goes directly to the only phone point in the house. Its the one with the built in splitter/filter, DSL on the left and Phone on the right.
    From this point, the router is right next to it and a wireless phone handset and base station.
    There are no other points in the house as of this moment.
    This is a brief overview of who has been out and what has been done so far, dates are as accurate as I can remember.
    April - I had made several calls over a week to broadband tech support to try and figure out what was happening, eventually got a technician sent out to look at the issue.
    Technician #1; Mid April
    Replaced the main line in the house, said house wasn't wired for broadband and couldn't locate the main junction point. He ran a new connection from where the line comes onto the house, ran it down along the facia and along the side of the house to just outside the kitchen. This then goes into a weatherproof box and comes out and goes through a vent into the house to the main phone point.
    The actual phone stopped working - no calls could be made or received, but Internet worked fine for a few days, then started to drop the DSL again.
    As the main phone point had been moved closer to one end of the house, the Wifi range had been affected to the bottom end of the house, so I had to invest in TPLinks and Wifi repeaters.
    Technician #2; A week later
    Came up, got the phone back working, ran some tests on the line, then said everything was fine. DSL was working and then a few days later it was back to the same constant dropping issue.
    Technician #3; Mid May
    Ran tests on line, indicated that the line had faults and I should get the initial technician back out to sort the issue. DSL was still constantly going off, calls to the broadband support said about faults on the lines when I rang up also (The automated check). A lot more calls were made, all asking the same questions, having to explain the situation every time I rang up, wasn't getting anywhere and organised for another technician to come out.
    Technician #4; July
    Again, done more tests on the line, got the DSL to work for a few minutes then said it was the handset that was causing the fault. Said he would order a new handset to be sent out - these haven't been received yet.
    After he had left, the DSL dropped (as usual) so I decided to take the phone/handset out of the equation - unplugged the base station, unplugged it from the phone point and wait for the internet to work again - - - nothing! Removing the phone entirely had no effect on the stability of the DSL connection.
    Back on to tech support when I noticed something strange. Within 20 seconds of making the call, the DSL would flash and the internet would come on and stay stable for a few minutes (or would stay stable for the duration of the phone call). I mentioned that to the tech support, and 1 hour and 25mins later, his solution was to send another technician out.
    Technician #5 Mid July
    Came out, done the usual line test, was getting a fault, plugged in his test equipment and went off to do tests down the road. Came back and said he had swapped out some wires that had got damaged and sure enough the DSL was stable while he was there. About an hour later, DSL had dropped again - back onto tech support.
    The next day, the same technician came back out, ran some more tests, then determined that the fault was with the faceplate on the phone point. He replaced that and DSL was back on again....you guessed it, was gone again within an hour of him leaving.
    So to recap,
    New main phone line to house - Still dropping DSL
    Router replaced with newer Eircom model - Still dropping DSL
    Suggestion of phone causing problem - Still dropping DSL after phone eliminated
    Wires swapped out down the road - Still dropping DSL
    Phone point replaced - Still dropping DSL
    Our neighbours are also with eircom, on the same lines as us and they don't seem to have any problems, and there less than 50 meters away. Also, their speed is higher, 5mb versus the 1.5mb max I am getting. Obviously 1.5mb isn't much good for more than 1 internet user - play a game or watch netflix and its takes all the bandwidth, so even loading facebook on another device take ages.
    I need to get this sorted once and for all, so I await your help....
    　
    P.S I have had to make a phone call to get DSL to come back on to post this!


Comments

  • Options
    #2
    jay93
    Registered Users Posts: 3,323 ✭✭✭jay93


    Have you tried another modem ?


  • Options
    #3
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Yes, forgot to mention that. Router was also blamed for it dropping, Technician #4 swapped it for a new one of the same model (black with twin antenna, zyxel) - was still dropping DSL. 

    Swapped that one with a router known to be fine, different make and still the same dropping issue.


  • Options
    #4
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Any help on this?

    I've had pretty much constant internet all evening - although the phone needed to be left off the hook to achieve this, speeds were coming in about 2mb


  • Options
    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    hawkeye_bmr wrote: »
    Any help on this?

    I've had pretty much constant internet all evening - although the phone needed to be left off the hook to achieve this, speeds were coming in about 2mb
    Hello hawkeye_bmr

    Apologies for the delays, if you could please PM me your eircom account number I will look in to this for you further

    Thanks
    Al


  • Options
    #6
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    Phone call = resync says there's still a copper fault. Login to your modem and post your line stats("xdsl statistics").


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  • Options
    #7
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Jan 1 00:10:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 00:10:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 00:10:02 WARNING Doing disconnect
    Jan 1 00:11:02 INFO Sending PADI
    Jan 1 00:21:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 00:21:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 00:21:02 WARNING Doing disconnect
    Jan 1 00:22:02 INFO Sending PADI
    Jan 1 00:32:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 00:32:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 00:32:02 WARNING Doing disconnect
    Jan 1 00:33:02 INFO Sending PADI
    Jan 1 00:43:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 00:43:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 00:43:02 WARNING Doing disconnect
    Jan 1 00:44:02 INFO Sending PADI
    Jan 1 00:54:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 00:54:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 00:54:02 WARNING Doing disconnect
    Jan 1 00:55:02 INFO Sending PADI
    Jan 1 01:05:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 01:05:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 01:05:02 WARNING Doing disconnect
    Jan 1 01:06:02 INFO Sending PADI
    Jan 1 01:16:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 01:16:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 01:16:02 WARNING Doing disconnect
    Jan 1 01:17:02 INFO Sending PADI
    Jan 1 01:27:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 01:27:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 01:27:02 WARNING Doing disconnect
    Jan 1 01:28:02 INFO Sending PADI
    Jan 1 01:38:02 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 01:38:02 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 01:38:02 WARNING Doing disconnect
    Jan 1 01:39:03 INFO Sending PADI
    Jan 1 01:49:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 01:49:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 01:49:03 WARNING Doing disconnect
    Jan 1 01:50:03 INFO Sending PADI
    Jan 1 02:00:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 02:00:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 02:00:03 WARNING Doing disconnect
    Jan 1 02:01:03 INFO Sending PADI
    Jan 1 02:11:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 02:11:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 02:11:03 WARNING Doing disconnect
    Jan 1 02:12:03 INFO Sending PADI
    Jan 1 02:22:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 02:22:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 02:22:03 WARNING Doing disconnect
    Jan 1 02:23:03 INFO Sending PADI
    Jan 1 02:33:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 02:33:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 02:33:03 WARNING Doing disconnect
    Jan 1 02:34:03 INFO Sending PADI
    Jan 1 02:44:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 02:44:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 02:44:03 WARNING Doing disconnect
    Jan 1 02:45:03 INFO Sending PADI
    Jan 1 02:55:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 02:55:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 02:55:03 WARNING Doing disconnect
    Jan 1 02:56:03 INFO Sending PADI
    Jan 1 03:06:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 03:06:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 03:06:03 WARNING Doing disconnect
    Jan 1 03:07:03 INFO Sending PADI
    Jan 1 03:17:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 03:17:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 03:17:03 WARNING Doing disconnect
    Jan 1 03:18:03 INFO Sending PADI
    Jan 1 03:28:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 03:28:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 03:28:03 WARNING Doing disconnect
    Jan 1 03:29:03 INFO Sending PADI
    Jan 1 03:39:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 03:39:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 03:39:03 WARNING Doing disconnect
    Jan 1 03:40:03 INFO Sending PADI
    Jan 1 03:50:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 03:50:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 03:50:03 WARNING Doing disconnect
    Jan 1 03:51:03 INFO Sending PADI
    Jan 1 04:00:36 INFO received REQUEST
    Jan 1 04:00:36 INFO sending NAK
    Jan 1 04:00:38 INFO received DISCOVER
    Jan 1 04:00:41 INFO DHCP client connect,IP:192.168.1.1
    Jan 1 04:00:41 INFO sending OFFER of 192.168.1.1
    Jan 1 04:00:41 INFO received REQUEST
    Jan 1 04:00:41 INFO server_id = c0a801fe
    Jan 1 04:00:41 INFO sending ACK to 192.168.1.1
    Jan 1 04:00:41 INFO DHCP client connect,IP:192.168.1.1
    Jan 1 04:01:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 04:01:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 04:01:03 WARNING Doing disconnect
    Jan 1 04:02:03 INFO Sending PADI
    Jan 1 04:12:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 04:12:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 04:12:03 WARNING Doing disconnect
    Jan 1 04:13:03 INFO Sending PADI
    Jan 1 04:23:03 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 04:23:03 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 04:23:03 WARNING Doing disconnect
    Jan 1 04:24:04 INFO Sending PADI
    Jan 1 04:34:04 INFO Connecting PPPoE socket: 00:00:00:00:00:00 0000  0x48f088
    Jan 1 04:34:04 ERROR Couldn't get channel number: Transport endpoint is not connected
    Jan 1 04:34:04 WARNING Doing disconnect
    Jan 1 04:34:04 INFO Exit.
    Jan 1 06:00:07 INFO DHCP client connect,IP:192.168.1.1
    Jan 1 08:00:08 INFO DHCP client connect,IP:192.168.1.1
    Jan 1 10:00:09 INFO DHCP client connect,IP:192.168.1.1
    Jan 1 10:17:12 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Jan 1 10:17:16 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Jan 1 10:17:25 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Jan 1 10:17:30 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Jan 1 10:17:37 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Jan 1 10:17:41 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Jan 1 10:17:44 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Jan 1 10:17:49 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Jan 1 10:18:41 INFO ADSL up, connection speed:256 kbps/2048 kbps
    Jan 1 10:18:45 INFO Initialize LCP.
    Jan 1 10:18:45 INFO LCP Initing
    Jan 1 10:18:45 INFO Plugin pppoe loaded.
    Jan 1 10:18:45 INFO PPPoE Plugin Initialized
    Jan 1 10:18:45 INFO Plugin pppoe called.
    Jan 1 10:18:45 NOTICE pppd 2.4.1 started by admin, uid 0
    Jan 1 10:18:45 INFO setting line discipline hook
    Jan 1 10:18:45 INFO Sending PADI
    Jan 1 10:18:45 INFO HOST_UNIQ successful match 
    Jan 1 10:18:45 INFO received PADO packet. vahEnable:0 
    Jan 1 10:18:45 INFO HOST_UNIQ successful match 
    Jan 1 10:18:45 INFO Got connection: 1ccb
    Jan 1 10:18:45 INFO Connecting PPPoE socket: 00:90:1a:a3:21:38 1ccb nas0 0x48f088
    Jan 1 10:18:45 DEBUG using channel 1
    Jan 1 10:18:45 INFO Using interface ppp0
    Jan 1 10:18:45 NOTICE Connect: ppp0 <--> nas0
    Jan 1 10:18:45 WARNING Couldn't increase MTU to 1500.
    Jan 1 10:18:45 ERROR Couldn't increase MRU to 1500
    Jan 1 10:18:45 INFO LCP is allowed to come up.
    Jan 1 10:18:45 INFO LCP Opening
    Jan 1 10:18:45 INFO LCP up
    Jan 1 10:18:45 INFO CHAP authentication success
    Jan 1 10:18:45 INFO IPCP Opening
    Jan 1 10:18:45 NOTICE local  IP address 86.46.167.199
    Jan 1 10:18:45 NOTICE remote IP address 159.134.155.13
    Jan 1 10:18:45 NOTICE primary   DNS address 159.134.0.1
    Jan 1 10:18:45 NOTICE secondary DNS address 159.134.0.2
    Jan 1 10:18:45 INFO ppp up
    Jan 1 10:18:52 INFO Time initialized by NTP server
    Aug 6 11:00:34 INFO set time to 2015/8/6/ 11:0:34 
    Aug 6 11:00:36 INFO Internet up, PPPoE LLC, 8/35, IP=86.46.167.199
    Aug 6 11:00:40 INFO Periodic inform fail
    Aug 6 11:00:43 INFO Periodic inform success
    Aug 6 11:01:40 INFO ADSL down, possible reason: Not link up
    Aug 6 11:01:41 INFO Internet down
    Aug 6 11:01:54 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:01:58 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:02:00 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:02:04 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:02:19 INFO ADSL up, connection speed:256 kbps/2048 kbps
    Aug 6 11:02:23 INFO Initialize LCP.
    Aug 6 11:02:23 INFO LCP Initing
    Aug 6 11:02:23 INFO Plugin pppoe loaded.
    Aug 6 11:02:23 INFO PPPoE Plugin Initialized
    Aug 6 11:02:23 INFO Plugin pppoe called.
    Aug 6 11:02:23 NOTICE pppd 2.4.1 started by admin, uid 0
    Aug 6 11:02:23 INFO setting line discipline hook
    Aug 6 11:02:23 INFO Sending PADI
    Aug 6 11:02:23 INFO HOST_UNIQ successful match 
    Aug 6 11:02:23 INFO received PADO packet. vahEnable:0 
    Aug 6 11:02:23 INFO HOST_UNIQ successful match 
    Aug 6 11:02:23 INFO Got connection: 1cf2
    Aug 6 11:02:23 INFO Connecting PPPoE socket: 00:90:1a:a3:21:38 1cf2 nas0 0x48f088
    Aug 6 11:02:23 DEBUG using channel 2
    Aug 6 11:02:23 INFO Using interface ppp0
    Aug 6 11:02:23 NOTICE Connect: ppp0 <--> nas0
    Aug 6 11:02:23 WARNING Couldn't increase MTU to 1500.
    Aug 6 11:02:23 ERROR Couldn't increase MRU to 1500
    Aug 6 11:02:23 INFO LCP is allowed to come up.
    Aug 6 11:02:23 INFO LCP Opening
    Aug 6 11:02:23 INFO LCP up
    Aug 6 11:02:23 INFO CHAP authentication success
    Aug 6 11:02:23 INFO IPCP Opening
    Aug 6 11:02:24 NOTICE local  IP address 86.47.69.24
    Aug 6 11:02:24 NOTICE remote IP address 159.134.155.13
    Aug 6 11:02:24 NOTICE primary   DNS address 159.134.0.1
    Aug 6 11:02:24 NOTICE secondary DNS address 159.134.0.2
    Aug 6 11:02:24 INFO ppp up
    Aug 6 11:02:25 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:02:27 INFO Internet up, PPPoE LLC, 8/35, IP=86.47.69.24
    Aug 6 11:02:31 INFO Time initialized by NTP server
    Aug 6 11:02:31 INFO set time to 2015/8/6/ 11:2:31 
    Aug 6 11:02:37 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:02:41 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:02:42 INFO Periodic inform success
    Aug 6 11:02:45 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:02:55 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:03:00 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:03:26 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:03:31 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:03:44 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:03:49 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:03:54 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:03:59 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:05 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:09 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:15 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:20 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:25 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:30 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:35 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:04:40 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:01 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:06 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:11 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:16 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:21 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:26 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:38 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:43 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:52 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:57 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:05:59 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:03 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:11 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:15 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:20 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:25 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:31 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:36 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:44 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:49 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:54 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:06:58 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:04 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:09 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:14 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:19 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:24 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:29 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:35 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:39 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:45 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:50 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:07:55 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:00 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:05 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:10 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:16 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:20 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:20 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:25 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:34 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:39 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:08:59 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:04 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:15 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:20 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:33 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:38 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:45 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:50 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:09:58 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:10:02 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:10:10 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:10:14 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:10:23 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:10:28 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:10:32 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:10:37 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:05 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:10 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:16 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:20 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:26 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:30 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:36 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:41 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:48 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:11:53 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:00 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:05 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:19 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:24 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:29 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:33 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:38 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:43 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:48 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:53 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:12:58 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:03 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:09 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:13 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:19 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:24 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:29 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:34 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:44 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:49 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:50 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:13:54 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:00 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:05 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:10 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:15 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:22 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:26 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:32 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:36 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:53 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:58 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:14:58 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:03 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:08 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:13 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:18 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:22 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:28 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:33 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:41 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:15:46 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:16:30 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:16:35 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:35:12 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:35:17 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:37:28 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:37:33 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:41:10 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:41:15 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:41:23 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:41:27 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:42:20 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:42:25 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:43:22 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:43:27 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:43:31 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:43:36 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:43:40 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:43:45 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:44:00 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:44:05 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:44:40 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:44:45 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:44:54 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:44:59 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:08 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:13 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:18 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:22 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:28 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:33 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:38 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:43 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:48 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:45:53 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:00 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:07 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:13 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:18 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:28 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:32 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:45 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:50 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:46:55 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:00 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:08 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:13 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:17 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:22 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:27 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:31 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:39 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:47:43 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:48:39 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:48:49 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:49:48 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:49:52 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:49:54 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:50:03 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:50:25 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:50:30 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:51:32 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:51:40 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:51:46 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:51:54 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:51:59 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:04 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:06 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:10 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:11 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:16 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:17 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:21 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:27 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:31 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:37 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:42 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:47 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:52:52 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:53:29 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:53:33 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:53:38 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:53:43 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:53:46 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:53:51 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:53:56 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:01 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:07 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:12 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:19 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:23 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:29 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:34 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:41 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:46 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:51 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:54:56 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:02 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:07 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:12 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:17 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:27 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:32 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:38 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:42 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:47 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:52 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:55:57 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:56:06 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:56:12 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:56:16 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:57:47 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:57:52 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:15 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:20 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:26 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:31 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:44 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:49 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:53 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 11:58:58 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 12:41:51 INFO DHCP client connect,IP:192.168.1.1
    Aug 6 14:34:51 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 14:34:56 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:00 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:05 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:09 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:14 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:19 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:25 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:26 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:30 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:32 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 14:35:39 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 14:41:52 INFO DHCP client connect,IP:192.168.1.1
    Aug 6 15:36:59 INFO No response to 5 echo-requests
    Aug 6 15:36:59 NOTICE Serial link appears to be disconnected.
    Aug 6 15:36:59 INFO LCP Down,reason:6 (lower down)
    Aug 6 15:36:59 INFO Down,reason:5 (lower down)
    Aug 6 15:36:59 INFO PPP down
    Aug 6 15:36:59 WARNING Couldn't increase MTU to 1500.
    Aug 6 15:36:59 ERROR Couldn't increase MRU to 1500
    Aug 6 15:36:59 INFO LCP down.
    Aug 6 15:36:59 INFO Internet down
    Aug 6 15:37:00 NOTICE Connection terminated.
    Aug 6 15:37:00 INFO Connect time 274.7 minutes.
    Aug 6 15:37:00 INFO Sent 10518344 bytes, received 156794602 bytes.
    Aug 6 15:37:00 WARNING Doing disconnect
    Aug 6 15:38:00 INFO Sending PADI
    Aug 6 15:38:00 INFO HOST_UNIQ successful match 
    Aug 6 15:38:00 INFO received PADO packet. vahEnable:0 
    Aug 6 15:38:01 INFO HOST_UNIQ successful match 
    Aug 6 15:38:01 INFO Got connection: 2dac
    Aug 6 15:38:01 INFO Connecting PPPoE socket: 00:90:1a:a3:21:38 2dac nas0 0x48f088
    Aug 6 15:38:01 DEBUG using channel 3
    Aug 6 15:38:01 INFO Using interface ppp0
    Aug 6 15:38:01 NOTICE Connect: ppp0 <--> nas0
    Aug 6 15:38:01 WARNING Couldn't increase MTU to 1500.
    Aug 6 15:38:01 ERROR Couldn't increase MRU to 1500
    Aug 6 15:38:01 INFO LCP is allowed to come up.
    Aug 6 15:38:01 INFO LCP Opening
    Aug 6 15:38:01 INFO LCP up
    Aug 6 15:38:01 INFO CHAP authentication success
    Aug 6 15:38:01 INFO IPCP Opening
    Aug 6 15:38:01 NOTICE local  IP address 86.46.180.165
    Aug 6 15:38:01 NOTICE remote IP address 159.134.155.13
    Aug 6 15:38:01 NOTICE primary   DNS address 159.134.0.1
    Aug 6 15:38:01 NOTICE secondary DNS address 159.134.0.2
    Aug 6 15:38:01 INFO ppp up
    Aug 6 15:38:01 INFO Internet up, PPPoE LLC, 8/35, IP=86.46.180.165
    Aug 6 15:44:11 INFO No response to 5 echo-requests
    Aug 6 15:44:11 NOTICE Serial link appears to be disconnected.
    Aug 6 15:44:11 INFO LCP Down,reason:6 (lower down)
    Aug 6 15:44:11 INFO Down,reason:5 (lower down)
    Aug 6 15:44:11 INFO PPP down
    Aug 6 15:44:11 WARNING Couldn't increase MTU to 1500.
    Aug 6 15:44:11 ERROR Couldn't increase MRU to 1500
    Aug 6 15:44:11 INFO LCP down.
    Aug 6 15:44:11 INFO Internet down
    Aug 6 15:44:12 NOTICE Connection terminated.
    Aug 6 15:44:12 INFO Connect time 6.2 minutes.
    Aug 6 15:44:12 INFO Sent 1723491 bytes, received 47420412 bytes.
    Aug 6 15:44:13 WARNING Doing disconnect
    Aug 6 15:45:13 INFO Sending PADI
    Aug 6 15:45:13 INFO HOST_UNIQ successful match 
    Aug 6 15:45:13 INFO received PADO packet. vahEnable:0 
    Aug 6 15:45:13 INFO HOST_UNIQ successful match 
    Aug 6 15:45:13 INFO Got connection: 2e1d
    Aug 6 15:45:13 INFO Connecting PPPoE socket: 00:90:1a:a3:21:38 2e1d nas0 0x48f088
    Aug 6 15:45:13 DEBUG using channel 4
    Aug 6 15:45:13 INFO Using interface ppp0
    Aug 6 15:45:13 NOTICE Connect: ppp0 <--> nas0
    Aug 6 15:45:13 WARNING Couldn't increase MTU to 1500.
    Aug 6 15:45:13 ERROR Couldn't increase MRU to 1500
    Aug 6 15:45:13 INFO LCP is allowed to come up.
    Aug 6 15:45:13 INFO LCP Opening
    Aug 6 15:45:13 INFO LCP up
    Aug 6 15:45:13 INFO CHAP authentication success
    Aug 6 15:45:13 INFO IPCP Opening
    Aug 6 15:45:14 NOTICE local  IP address 83.71.31.120
    Aug 6 15:45:14 NOTICE remote IP address 159.134.155.13
    Aug 6 15:45:14 NOTICE primary   DNS address 159.134.0.1
    Aug 6 15:45:14 NOTICE secondary DNS address 159.134.0.2
    Aug 6 15:45:14 INFO ppp up
    Aug 6 15:45:14 INFO Internet up, PPPoE LLC, 8/35, IP=83.71.31.120
    Aug 6 16:02:43 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:02:48 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:02:54 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:02:58 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:05 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:10 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:18 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:22 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:30 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:35 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:42 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:03:47 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:04:08 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:04:12 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:04:54 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 16:04:59 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 16:30:46 INFO ADSL down, possible reason: Not link up
    Aug 6 16:30:47 INFO Internet down
    Aug 6 16:41:53 INFO DHCP client connect,IP:192.168.1.1
    Aug 6 17:10:57 INFO ADSL up, connection speed:256 kbps/1152 kbps
    Aug 6 17:11:00 INFO Initialize LCP.
    Aug 6 17:11:00 INFO LCP Initing
    Aug 6 17:11:00 INFO Plugin pppoe loaded.
    Aug 6 17:11:00 INFO PPPoE Plugin Initialized
    Aug 6 17:11:00 INFO Plugin pppoe called.
    Aug 6 17:11:00 NOTICE pppd 2.4.1 started by admin, uid 0
    Aug 6 17:11:00 INFO setting line discipline hook
    Aug 6 17:11:00 INFO Sending PADI
    Aug 6 17:11:00 INFO HOST_UNIQ successful match 
    Aug 6 17:11:00 INFO received PADO packet. vahEnable:0 
    Aug 6 17:11:01 INFO HOST_UNIQ successful match 
    Aug 6 17:11:01 INFO Got connection: 339e
    Aug 6 17:11:01 INFO Connecting PPPoE socket: 00:90:1a:a3:21:38 339e nas0 0x48f088
    Aug 6 17:11:01 DEBUG using channel 5
    Aug 6 17:11:01 INFO Using interface ppp0
    Aug 6 17:11:01 NOTICE Connect: ppp0 <--> nas0
    Aug 6 17:11:01 WARNING Couldn't increase MTU to 1500.
    Aug 6 17:11:01 ERROR Couldn't increase MRU to 1500
    Aug 6 17:11:01 INFO LCP is allowed to come up.
    Aug 6 17:11:01 INFO LCP Opening
    Aug 6 17:11:01 INFO LCP up
    Aug 6 17:11:01 INFO CHAP authentication success
    Aug 6 17:11:01 INFO IPCP Opening
    Aug 6 17:11:01 NOTICE local  IP address 83.71.19.161
    Aug 6 17:11:01 NOTICE remote IP address 159.134.155.13
    Aug 6 17:11:01 NOTICE primary   DNS address 159.134.0.1
    Aug 6 17:11:01 NOTICE secondary DNS address 159.134.0.2
    Aug 6 17:11:01 INFO ppp up
    Aug 6 17:11:05 INFO Internet up, PPPoE LLC, 8/35, IP=83.71.19.161
    Aug 6 17:11:08 INFO Time initialized by NTP server
    Aug 6 17:11:09 INFO set time to 2015/8/6/ 17:11:9 
    Aug 6 17:11:11 INFO Periodic inform success
    Aug 6 18:28:56 INFO WLAN:Client associate to SSID1(MAC:40f30866e5e8,WPA2-PSK + WPA-PSK)
    Aug 6 18:28:57 INFO received DISCOVER
    Aug 6 18:28:59 INFO DHCP client connect,IP:192.168.1.1
    Aug 6 18:28:59 INFO DHCP client connect,IP:192.168.1.2
    Aug 6 18:28:59 INFO sending OFFER of 192.168.1.2
    Aug 6 18:28:59 INFO received REQUEST
    Aug 6 18:28:59 INFO server_id = c0a801fe
    Aug 6 18:28:59 INFO sending ACK to 192.168.1.2
    Aug 6 18:28:59 INFO DHCP client connect,IP:192.168.1.1
    Aug 6 18:28:59 INFO DHCP client connect,IP:192.168.1.2
    Aug 6 18:29:32 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 18:29:39 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 18:30:10 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 18:30:14 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)
    Aug 6 18:30:22 INFO WLAN:Client associate to SSID1(MAC:6021c07ce03c,WPA2-PSK + WPA-PSK)
    Aug 6 18:30:26 INFO WLAN:Client disassociate (MAC:000000000000,WPA2-PSK + WPA-PSK)


  • Options
    #8
    ED E
    Registered Users Posts: 36,167 ✭✭✭✭ED E


    Thats not quite what I was looking for, but it does show the link dropping. Unfortunately its the exchange side that knows WHY it dropped.

    System_Info.jpg
    That bottom left "Connection" section will show the critical info.

    Jan 1 10:18:41 INFO ADSL up, connection speed:256 kbps/2048 kbps
    Aug 6 11:02:19 INFO ADSL up, connection speed:256 kbps/2048 kbps

    Aug 6 17:10:57 INFO ADSL up, connection speed:256 kbps/1152 kbps



    At a glance the technicians are missing something, but if you're on 5KM+ loop it may not be at all obvious where its coming from. 


  • Options
    #9
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    eircom: Alan wrote: »
    hawkeye_bmr wrote: »
    Any help on this?

    I've had pretty much constant internet all evening - although the phone needed to be left off the hook to achieve this, speeds were coming in about 2mb
    Hello hawkeye_bmr

    Apologies for the delays, if you could please PM me your eircom account number I will look in to this for you further

    Thanks
    Al
    Thanks for your PM hawkeye_bmr

    I can confirm that there is an ongoing open case of investigation in to this currently assigned to engineers - reference number 12887102

    As soon as I notice an update to this I will let you know right away

    Thanks
    Al


  • Options
    #10
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    eircom: Alan wrote: »
    I can confirm that there is an ongoing open case of investigation in to this currently assigned to engineers - reference number 12887102

    As soon as I notice an update to this I will let you know right away

    Thanks
    Al
    Rang up on Thursday morning before you had posted this response, supposedly we are being dealt with by the "RAPID RESPONSE TEAM"

    Rang again on Friday lunchtime, was told that the "RAPID RESPONSE TEAM" would be out at 4.30 at the latest.

    Its now Monday, DSL is still dropping and still no sign of the "RAPID RESPONSE TEAM"

    Here is a quick video on how I get internet back  when it drops. Listen carefully and you can here ALOT of noise on the line.

    Scratch that, a 90mb video is taking forever to upload

    Scratch that, DSL keeps dropping out every few minutes, so youtube upload has to restart

    Ill upload it via my mobile, at least that has stable connection


  • Options
    #11
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Here we go, uploaded via 3g in 20mins

    https://www.youtube.com/watch?v=3WmCC62FJsA


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  • Options
    #12
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi hawkeye_bmr

    I see your case reference number is still open and under investigation. Apologies for the long delays with this. I will let you know as soon as I have more information.

    Thanks
    Al


  • Options
    #13
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Any sign of these engineers coming out to fix this issue??

    Maybe there having vehicle trouble?

    https://www.youtube.com/watch?v=78b67l_yxUc


  • Options
    #14
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    I'm sorry hawkeye_bmr

    I have no further update beyond that this has been assigned to engineers. I'll do my best to obtain more information and get back to you as soon as possible

    Thanks
    Al


  • Options
    #15
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Engineer finally arrived yesterday, done some line tests, rewired the socket and got the speed upped to 2.5mb. Worked fine most of the evening, then when we got up this morning, no DSL! Its gone off a few times today already, speed is also down to 965kb so frustratingly slow when it is on.

    Mentioned the DSL coming back on when the phone was used, he couldn't understand why it was doing that. Stumped.

    Got back onto tech support, another engineer to come out Monday....yawn


  • Options
    #16
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    hawkeye_bmr wrote: »
    Engineer finally arrived yesterday, done some line tests, rewired the socket and got the speed upped to 2.5mb. Worked fine most of the evening, then when we got up this morning, no DSL! Its gone off a few times today already, speed is also down to 965kb so frustratingly slow when it is on.

    Mentioned the DSL coming back on when the phone was used, he couldn't understand why it was doing that. Stumped.

    Got back onto tech support, another engineer to come out Monday....yawn
    Thanks for the update hawkeye_bmr

    I'm sorry to see it's not better news, I'll request priority on this though

    Thanks
    Al


  • Options
    #17
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Just a quick update on this,

    Technician was out on Thursday, replaced some wires coming up the road and to the house and seems to have sorted the problem. Speed is up to around 4mb and DSL has been stable now since Thursday evening. 

    Fingers crossed this is the last of our issues..


  • Options
    #18
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    Spoke too soon, got up this morning to no DSL again.


  • Options
    #19
    TheChizler
    Registered Users Posts: 9,455 ✭✭✭TheChizler


    Following with interest as I have what sounds like the exact same issue.


  • Options
    #20
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    hawkeye_bmr wrote: »
    Engineer finally arrived yesterday, done some line tests, rewired the socket and got the speed upped to 2.5mb. Worked fine most of the evening, then when we got up this morning, no DSL! Its gone off a few times today already, speed is also down to 965kb so frustratingly slow when it is on.

    Mentioned the DSL coming back on when the phone was used, he couldn't understand why it was doing that. Stumped.

    Got back onto tech support, another engineer to come out Monday....yawn
    Hi hawkeye_bmr, 

    I'm very sorry to hear that this issue is still ongoing. The support section are the best people to deal with this issue. I'll request a push on this for you however I wouldn't be able to guarantee anything I'm afraid. 

    Apologies for the inconvenience caused.

    Thanks 

    Tracey 


  • Options
    #21
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    https://youtu.be/cOwIbTlkvNU

    Back to normal the past few weeks....


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  • Options
    #22
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    hawkeye_bmr wrote: »
    https://youtu.be/cOwIbTlkvNU

    Back to normal the past few weeks....
    Hi hawkeye_bmr

    That link is not working for me, are you experiencing issues?

    AL


  • Options
    #23
    hawkeye_bmr
    Registered Users Posts: 403 ✭✭hawkeye_bmr


    yes, back to the usual constant dropping of dsl, dreadfully slow connection.

    Sounds like somebody scrunching up a crisp bag when you lift the phone theres that much noise


  • Options
    #24
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Please PM me your land line number and I'll run some tests.

    Thanks
    Al


  • Options
    #25
    fretboy
    Registered Users Posts: 12 ✭fretboy


    hawkeye_bmr wrote: »
    Hoping somebody here can help me out with this constant issue I have been having the past 4 months.
    My DSL is constantly dropping out, it can drop out at anytime, day or night, if its sunny or raining, windy or calm, doesn't seem to be any obvious issue that's causing it to happen.
    I have had several technicians out to look at the problem, each states a different problem each time, seem to be getting nowhere!
    The current set-up is as follows;
    One single line, pole to house, then goes directly to the only phone point in the house. Its the one with the built in splitter/filter, DSL on the left and Phone on the right.
    From this point, the router is right next to it and a wireless phone handset and base station.
    There are no other points in the house as of this moment.
    This is a brief overview of who has been out and what has been done so far, dates are as accurate as I can remember.
    April - I had made several calls over a week to broadband tech support to try and figure out what was happening, eventually got a technician sent out to look at the issue.
    Technician #1; Mid April
    Replaced the main line in the house, said house wasn't wired for broadband and couldn't locate the main junction point. He ran a new connection from where the line comes onto the house, ran it down along the facia and along the side of the house to just outside the kitchen. This then goes into a weatherproof box and comes out and goes through a vent into the house to the main phone point.
    The actual phone stopped working - no calls could be made or received, but Internet worked fine for a few days, then started to drop the DSL again.
    As the main phone point had been moved closer to one end of the house, the Wifi range had been affected to the bottom end of the house, so I had to invest in TPLinks and Wifi repeaters.
    Technician #2; A week later
    Came up, got the phone back working, ran some tests on the line, then said everything was fine. DSL was working and then a few days later it was back to the same constant dropping issue.
    Technician #3; Mid May
    Ran tests on line, indicated that the line had faults and I should get the initial technician back out to sort the issue. DSL was still constantly going off, calls to the broadband support said about faults on the lines when I rang up also (The automated check). A lot more calls were made, all asking the same questions, having to explain the situation every time I rang up, wasn't getting anywhere and organised for another technician to come out.
    Technician #4; July
    Again, done more tests on the line, got the DSL to work for a few minutes then said it was the handset that was causing the fault. Said he would order a new handset to be sent out - these haven't been received yet.
    After he had left, the DSL dropped (as usual) so I decided to take the phone/handset out of the equation - unplugged the base station, unplugged it from the phone point and wait for the internet to work again - - - nothing! Removing the phone entirely had no effect on the stability of the DSL connection.
    Back on to tech support when I noticed something strange. Within 20 seconds of making the call, the DSL would flash and the internet would come on and stay stable for a few minutes (or would stay stable for the duration of the phone call). I mentioned that to the tech support, and 1 hour and 25mins later, his solution was to send another technician out.
    Technician #5 Mid July
    Came out, done the usual line test, was getting a fault, plugged in his test equipment and went off to do tests down the road. Came back and said he had swapped out some wires that had got damaged and sure enough the DSL was stable while he was there. About an hour later, DSL had dropped again - back onto tech support.
    The next day, the same technician came back out, ran some more tests, then determined that the fault was with the faceplate on the phone point. He replaced that and DSL was back on again....you guessed it, was gone again within an hour of him leaving.
    So to recap,
    New main phone line to house - Still dropping DSL
    Router replaced with newer Eircom model - Still dropping DSL
    Suggestion of phone causing problem - Still dropping DSL after phone eliminated
    Wires swapped out down the road - Still dropping DSL
    Phone point replaced - Still dropping DSL
    Our neighbours are also with eircom, on the same lines as us and they don't seem to have any problems, and there less than 50 meters away. Also, their speed is higher, 5mb versus the 1.5mb max I am getting. Obviously 1.5mb isn't much good for more than 1 internet user - play a game or watch netflix and its takes all the bandwidth, so even loading facebook on another device take ages.
    I need to get this sorted once and for all, so I await your help....
    　
    P.S I have had to make a phone call to get DSL to come back on to post this!
    same here, every year the same. 2 miles outside the town
    due 3rd tech in under 7 weeks, no reply to last open case, just closed it down unresolved
    talking to retired eircom guys, its often the quality of the line itself, half mine is 40 years old or so with a paper core
    it can jump a small break but the wind seems to pull it too far.
    we need a mile of new line with proper capacity for all on it. 
    seems to be shared half the time
    very poor form from eir, wont even do call backs now, they expect u to call in fault, hang up then use ur mobile to call back and take another 10 mins
    it there was any other alternative like mobile id be gone years ago, not to mind having to pay line rental for a phone line we dont want, all we need is reasonable broadband to function in the modern world and stream the odd movie etc.


  • Options
    #26
    fretboy
    Registered Users Posts: 12 ✭fretboy


    hawkeye_bmr wrote: »
    Hoping somebody here can help me out with this constant issue I have been having the past 4 months.
    My DSL is constantly dropping out, it can drop out at anytime, day or night, if its sunny or raining, windy or calm, doesn't seem to be any obvious issue that's causing it to happen.
    I have had several technicians out to look at the problem, each states a different problem each time, seem to be getting nowhere!
    The current set-up is as follows;
    One single line, pole to house, then goes directly to the only phone point in the house. Its the one with the built in splitter/filter, DSL on the left and Phone on the right.
    From this point, the router is right next to it and a wireless phone handset and base station.
    There are no other points in the house as of this moment.
    This is a brief overview of who has been out and what has been done so far, dates are as accurate as I can remember.
    April - I had made several calls over a week to broadband tech support to try and figure out what was happening, eventually got a technician sent out to look at the issue.
    Technician #1; Mid April
    Replaced the main line in the house, said house wasn't wired for broadband and couldn't locate the main junction point. He ran a new connection from where the line comes onto the house, ran it down along the facia and along the side of the house to just outside the kitchen. This then goes into a weatherproof box and comes out and goes through a vent into the house to the main phone point.
    The actual phone stopped working - no calls could be made or received, but Internet worked fine for a few days, then started to drop the DSL again.
    As the main phone point had been moved closer to one end of the house, the Wifi range had been affected to the bottom end of the house, so I had to invest in TPLinks and Wifi repeaters.
    Technician #2; A week later
    Came up, got the phone back working, ran some tests on the line, then said everything was fine. DSL was working and then a few days later it was back to the same constant dropping issue.
    Technician #3; Mid May
    Ran tests on line, indicated that the line had faults and I should get the initial technician back out to sort the issue. DSL was still constantly going off, calls to the broadband support said about faults on the lines when I rang up also (The automated check). A lot more calls were made, all asking the same questions, having to explain the situation every time I rang up, wasn't getting anywhere and organised for another technician to come out.
    Technician #4; July
    Again, done more tests on the line, got the DSL to work for a few minutes then said it was the handset that was causing the fault. Said he would order a new handset to be sent out - these haven't been received yet.
    After he had left, the DSL dropped (as usual) so I decided to take the phone/handset out of the equation - unplugged the base station, unplugged it from the phone point and wait for the internet to work again - - - nothing! Removing the phone entirely had no effect on the stability of the DSL connection.
    Back on to tech support when I noticed something strange. Within 20 seconds of making the call, the DSL would flash and the internet would come on and stay stable for a few minutes (or would stay stable for the duration of the phone call). I mentioned that to the tech support, and 1 hour and 25mins later, his solution was to send another technician out.
    Technician #5 Mid July
    Came out, done the usual line test, was getting a fault, plugged in his test equipment and went off to do tests down the road. Came back and said he had swapped out some wires that had got damaged and sure enough the DSL was stable while he was there. About an hour later, DSL had dropped again - back onto tech support.
    The next day, the same technician came back out, ran some more tests, then determined that the fault was with the faceplate on the phone point. He replaced that and DSL was back on again....you guessed it, was gone again within an hour of him leaving.
    So to recap,
    New main phone line to house - Still dropping DSL
    Router replaced with newer Eircom model - Still dropping DSL
    Suggestion of phone causing problem - Still dropping DSL after phone eliminated
    Wires swapped out down the road - Still dropping DSL
    Phone point replaced - Still dropping DSL
    Our neighbours are also with eircom, on the same lines as us and they don't seem to have any problems, and there less than 50 meters away. Also, their speed is higher, 5mb versus the 1.5mb max I am getting. Obviously 1.5mb isn't much good for more than 1 internet user - play a game or watch netflix and its takes all the bandwidth, so even loading facebook on another device take ages.
    I need to get this sorted once and for all, so I await your help....
    　
    P.S I have had to make a phone call to get DSL to come back on to post this!
    unreal, I post and down it goes again, often at this time of night !!! !!!! !!!!


  • Options
    #27
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    fretboy wrote: »
    hawkeye_bmr wrote: »
    Hoping somebody here can help me out with this constant issue I have been having the past 4 months.
    My DSL is constantly dropping out, it can drop out at anytime, day or night, if its sunny or raining, windy or calm, doesn't seem to be any obvious issue that's causing it to happen.
    I have had several technicians out to look at the problem, each states a different problem each time, seem to be getting nowhere!
    The current set-up is as follows;
    One single line, pole to house, then goes directly to the only phone point in the house. Its the one with the built in splitter/filter, DSL on the left and Phone on the right.
    From this point, the router is right next to it and a wireless phone handset and base station.
    There are no other points in the house as of this moment.
    This is a brief overview of who has been out and what has been done so far, dates are as accurate as I can remember.
    April - I had made several calls over a week to broadband tech support to try and figure out what was happening, eventually got a technician sent out to look at the issue.
    Technician #1; Mid April
    Replaced the main line in the house, said house wasn't wired for broadband and couldn't locate the main junction point. He ran a new connection from where the line comes onto the house, ran it down along the facia and along the side of the house to just outside the kitchen. This then goes into a weatherproof box and comes out and goes through a vent into the house to the main phone point.
    The actual phone stopped working - no calls could be made or received, but Internet worked fine for a few days, then started to drop the DSL again.
    As the main phone point had been moved closer to one end of the house, the Wifi range had been affected to the bottom end of the house, so I had to invest in TPLinks and Wifi repeaters.
    Technician #2; A week later
    Came up, got the phone back working, ran some tests on the line, then said everything was fine. DSL was working and then a few days later it was back to the same constant dropping issue.
    Technician #3; Mid May
    Ran tests on line, indicated that the line had faults and I should get the initial technician back out to sort the issue. DSL was still constantly going off, calls to the broadband support said about faults on the lines when I rang up also (The automated check). A lot more calls were made, all asking the same questions, having to explain the situation every time I rang up, wasn't getting anywhere and organised for another technician to come out.
    Technician #4; July
    Again, done more tests on the line, got the DSL to work for a few minutes then said it was the handset that was causing the fault. Said he would order a new handset to be sent out - these haven't been received yet.
    After he had left, the DSL dropped (as usual) so I decided to take the phone/handset out of the equation - unplugged the base station, unplugged it from the phone point and wait for the internet to work again - - - nothing! Removing the phone entirely had no effect on the stability of the DSL connection.
    Back on to tech support when I noticed something strange. Within 20 seconds of making the call, the DSL would flash and the internet would come on and stay stable for a few minutes (or would stay stable for the duration of the phone call). I mentioned that to the tech support, and 1 hour and 25mins later, his solution was to send another technician out.
    Technician #5 Mid July
    Came out, done the usual line test, was getting a fault, plugged in his test equipment and went off to do tests down the road. Came back and said he had swapped out some wires that had got damaged and sure enough the DSL was stable while he was there. About an hour later, DSL had dropped again - back onto tech support.
    The next day, the same technician came back out, ran some more tests, then determined that the fault was with the faceplate on the phone point. He replaced that and DSL was back on again....you guessed it, was gone again within an hour of him leaving.
    So to recap,
    New main phone line to house - Still dropping DSL
    Router replaced with newer Eircom model - Still dropping DSL
    Suggestion of phone causing problem - Still dropping DSL after phone eliminated
    Wires swapped out down the road - Still dropping DSL
    Phone point replaced - Still dropping DSL
    Our neighbours are also with eircom, on the same lines as us and they don't seem to have any problems, and there less than 50 meters away. Also, their speed is higher, 5mb versus the 1.5mb max I am getting. Obviously 1.5mb isn't much good for more than 1 internet user - play a game or watch netflix and its takes all the bandwidth, so even loading facebook on another device take ages.
    I need to get this sorted once and for all, so I await your help....
    　
    P.S I have had to make a phone call to get DSL to come back on to post this!
    same here, every year the same. 2 miles outside the town
    due 3rd tech in under 7 weeks, no reply to last open case, just closed it down unresolved
    talking to retired eircom guys, its often the quality of the line itself, half mine is 40 years old or so with a paper core
    it can jump a small break but the wind seems to pull it too far.
    we need a mile of new line with proper capacity for all on it. 
    seems to be shared half the time
    very poor form from eir, wont even do call backs now, they expect u to call in fault, hang up then use ur mobile to call back and take another 10 mins
    it there was any other alternative like mobile id be gone years ago, not to mind having to pay line rental for a phone line we dont want, all we need is reasonable broadband to function in the modern world and stream the odd movie etc.
    Hi  fretboy,


    Thanks for getting in touch. 


    I'm sorry to hear of the issues you have been experiencing. Can you PM me your name and account number and I will take a look into this.


    Thanks,
    Pamela 


  • Options
    #28
    Gru
    Registered Users Posts: 1,141 ✭✭✭Gru


    I've been experiencing the same issues here as well. We had an Eir engineer out the week after christmas who insisted the issue was related to the speed being too high on the line. He dropped in down a bit but it is happening again. The connection dropped three hours ago, accompanied by a sluggish connection when it returned. I'm not far from the exchange either, we have a supposedly brand new fiber network in a newly built estate. 

    This has only been happening the last number of months so something must have changed somewhere that is causing this to happen. I'll be interested to see if/how Eir resolve your issue, as they've given us a variety of excuses each time we get in contact and nothing has resolved the problem. 


  • Options
    #29
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Gru wrote: »
    I've been experiencing the same issues here as well. We had an Eir engineer out the week after christmas who insisted the issue was related to the speed being too high on the line. He dropped in down a bit but it is happening again. The connection dropped three hours ago, accompanied by a sluggish connection when it returned. I'm not far from the exchange either, we have a supposedly brand new fiber network in a newly built estate. 

    This has only been happening the last number of months so something must have changed somewhere that is causing this to happen. I'll be interested to see if/how Eir resolve your issue, as they've given us a variety of excuses each time we get in contact and nothing has resolved the problem. 
    I'm sorry to hear this  Gru. Feel free to PM me your details and I can follow this up with the technical support team.


    Thanks,
    Pamela


  • Options
    #30
    Gru
    Registered Users Posts: 1,141 ✭✭✭Gru


    Eir: Pamela wrote: »
    Gru wrote: »
    I've been experiencing the same issues here as well. We had an Eir engineer out the week after christmas who insisted the issue was related to the speed being too high on the line. He dropped in down a bit but it is happening again. The connection dropped three hours ago, accompanied by a sluggish connection when it returned. I'm not far from the exchange either, we have a supposedly brand new fiber network in a newly built estate. 

    This has only been happening the last number of months so something must have changed somewhere that is causing this to happen. I'll be interested to see if/how Eir resolve your issue, as they've given us a variety of excuses each time we get in contact and nothing has resolved the problem. 
    I'm sorry to hear this  Gru. Feel free to PM me your details and I can follow this up with the technical support team.


    Thanks,
    Pamela
    Hi Pamela, 

    Thanks for your reply. I was already in contact over the phone with your technical support team since this issue cropped up again. We have just received a new modem/router (F2000 model) as this has been identified as a potential root cause for the issue we've been experiencing. We were told when we last renewed our contract we should have received this modem as the F1000 was deemed out of date and not intended for use beyond the initial two years. We will monitor our progress with the new modem/router and if we continue to experience issues we will contact eir technical support again.

    Gru.


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  • Options
    #31
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Gru wrote: »
    Eir: Pamela wrote: »
    Gru wrote: »
    I've been experiencing the same issues here as well. We had an Eir engineer out the week after christmas who insisted the issue was related to the speed being too high on the line. He dropped in down a bit but it is happening again. The connection dropped three hours ago, accompanied by a sluggish connection when it returned. I'm not far from the exchange either, we have a supposedly brand new fiber network in a newly built estate. 

    This has only been happening the last number of months so something must have changed somewhere that is causing this to happen. I'll be interested to see if/how Eir resolve your issue, as they've given us a variety of excuses each time we get in contact and nothing has resolved the problem. 
    I'm sorry to hear this  Gru. Feel free to PM me your details and I can follow this up with the technical support team.


    Thanks,
    Pamela
    Hi Pamela, 

    Thanks for your reply. I was already in contact over the phone with your technical support team since this issue cropped up again. We have just received a new modem/router (F2000 model) as this has been identified as a potential root cause for the issue we've been experiencing. We were told when we last renewed our contract we should have received this modem as the F1000 was deemed out of date and not intended for use beyond the initial two years. We will monitor our progress with the new modem/router and if we continue to experience issues we will contact eir technical support again.

    Gru.
    No problem Gru, if you continue to experience issues please do let me know and I will liaise with the technical team in relation to this.


    -Pamela


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