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£10 off Amazon order of £50 or more.

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Comments

  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    double GG wrote:
    I got around it by asking their live chat and they told me it was an error on their behalf so he told me to place the order and then tell him the order no. And he would put super saver delivery on the item that was deemed not to qualify

    Same as above for me. Aslong as you are sure these should qualify, contact live chat.

    I placed the order and contacted live chat immediately and told them of the issue and got delivery refunded

    Just out of interest did they refund you for delivery + VAT or just delivery? I just had the same issue with a split order and the guy would only refund me the delivery charge not including VAT. I know it is only £1 something but it's the principle of having to argue about refunded delivery charges in the first place.


  • Registered Users, Registered Users 2 Posts: 156 ✭✭spyder238


    Thar_Cian wrote:
    Eligibility seems to be determined by whether a gift card has been bought by the account in the past two years. I'd never purchased one, yet I was deemed to be ineligible. I contacted Amazon and I was told that I'll be able to receive the £10 credit. I bought a £40 gift card, so I suppose I'll find out tomorrow.


    Didn't automatically receive the email with the promo code so went back on to chat. In the end it was added to my account but could not be seen until I made an order and it was automatically deducted from total order price. It was stacked with the previous 5£ promo and the £10 BIGTHANKS promo for a handy £25 off my order. Happy days!


  • Registered Users, Registered Users 2 Posts: 832 ✭✭✭bored_newbie


    Expired now unfortunately.


  • Registered Users, Registered Users 2 Posts: 1,085 ✭✭✭BeanFlicker


    I had the same problem regarding delivery charges. I got 3 items that were all free delivery but they kept being separated into two deliveries with one item being charged for delivery, so I went ahead with the order then contacted "live chat" and they refunded the delivery straight away no complaints


  • Registered Users, Registered Users 2 Posts: 7 blueft


    After I read this thread, I took a chance and talked to their customer service. They changed the second delivery address from percel mortal to my home address with no extra charge straight away. Happy days. Thanks for the info.


  • Moderators, Sports Moderators Posts: 19,540 Mod ✭✭✭✭slave1


    I had the same problem regarding delivery charges. I got 3 items that were all free delivery but they kept being separated into two deliveries with one item being charged for delivery, so I went ahead with the order then contacted "live chat" and they refunded the delivery straight away no complaints

    Had same issue, went to live chat and they were unaware of how to solve, twats


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Just out of interest did they refund you for delivery + VAT or just delivery? I just had the same issue with a split order and the guy would only refund me the delivery charge not including VAT. I know it is only £1 something but it's the principle of having to argue about refunded delivery charges in the first place.

    My mistake. When the refund was processed the VAT was included. The customer service rep seemed confused about the issue though.


  • Registered Users, Registered Users 2 Posts: 9,797 ✭✭✭sweetie


    Amazon ordering has gone to the dogs recently. I got full refund thankfully


  • Moderators, Sports Moderators Posts: 19,540 Mod ✭✭✭✭slave1


    Ha ha, they just phoned me back, P&P refunded once I made the order and the lady gave me the £10 off too, fair dues...


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  • Registered Users, Registered Users 2 Posts: 5,148 ✭✭✭rom


    Says expired now


  • Registered Users, Registered Users 2 Posts: 66,169 ✭✭✭✭unkel
    Chauffe, Marcel, chauffe!


    I had the same problem regarding delivery charges. I got 3 items that were all free delivery but they kept being separated into two deliveries with one item being charged for delivery

    That's been driving me mental for the last few weeks!

    I just didn't go ahead with the orders. Good to know that in future I can and customer service will fix it.


  • Registered Users, Registered Users 2 Posts: 3,992 ✭✭✭Korvanica


    Expired


  • Registered Users, Registered Users 2 Posts: 1,999 ✭✭✭Spipov


    unkel wrote: »
    That's been driving me mental for the last few weeks!

    I just didn't go ahead with the orders. Good to know that in future I can and customer service will fix it.

    exactly the same for me. i had a chat with them before and they said to let them know when im charged and theyll refund back.


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