Locked out of online banking

Liveray

For some reason Ive been locked out of my online banking. 
I cant figure out how to resolve it either.
It just gives me a load of phone numbers that seem useless as no option I choose gets me to speak to a person or has anything to do with online banking.
Any ideas??

Bank of Ireland: Helen

Liveray wrote: »

For some reason Ive been locked out of my online banking. 
I cant figure out how to resolve it either.
It just gives me a load of phone numbers that seem useless as no option I choose gets me to speak to a person or has anything to do with online banking.
Any ideas??

Hi Liveray,

Thank you for contacting us here on Boards.

If you would like to contact a representative in BOI Direct on 0818 365 365, they will be happy to assist you.

They are available from 8am to Midnight, Monday to Friday and 9am to 6pm Saturday and Sunday.

If there is anything else we can help you with please don't hesitate in contacting us again.

Have a good day.

Helen

Liveray

Bank of Ireland: Helen wrote: »

Liveray wrote: »

For some reason Ive been locked out of my online banking. 
I cant figure out how to resolve it either.
It just gives me a load of phone numbers that seem useless as no option I choose gets me to speak to a person or has anything to do with online banking.
Any ideas??

Hi Liveray,

Thank you for contacting us here on Boards.

If you would like to contact a representative in BOI Direct on 0818 365 365, they will be happy to assist you.

They are available from 8am to Midnight, Monday to Friday and 9am Saturday and Sunday.

If there is anything else we can help you with please don't hesitate in contacting us again.

Have a good day.

Helen

Ive tried phoning, I can't seem to press the right buttons to talk to talk to a representative...

Bank of Ireland: Helen

Liveray wrote: »

Bank of Ireland: Helen wrote: »

Liveray wrote: »

For some reason Ive been locked out of my online banking. 
I cant figure out how to resolve it either.
It just gives me a load of phone numbers that seem useless as no option I choose gets me to speak to a person or has anything to do with online banking.
Any ideas??

Hi Liveray,

Thank you for contacting us here on Boards.

If you would like to contact a representative in BOI Direct on 0818 365 365, they will be happy to assist you.

They are available from 8am to Midnight, Monday to Friday and 9am Saturday and Sunday.

If there is anything else we can help you with please don't hesitate in contacting us again.

Have a good day.

Helen

Ive tried phoning, I can't seem to press the right buttons to talk to talk to a representative...

Hi Liveray,

When you ring 0818 365 365 please select option 1 and then the star *and a representative will assist you.

Helen

Liveray

thanks. all sorted now

Bank of Ireland: Sarah

Liveray wrote: »

thanks. all sorted now

Glad to hear this Liveray, thanks for letting us know. 

If we can help with any other query, please let us know. 

Sarah