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eMobile offer to partner

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  • 09-08-2015 9:25am
    #1
    ShaShaBear
    Registered Users Posts: 5,528 ✭✭✭


    My partner signed up for eMobile in a store in our local area a few days ago. It was an upgrade to our existing fibre and TV bundle and he got a free iPhone 5c with the unlimited deal.
    The man selling him the package asked him if anyone else in the household would be interested in being "added to the bundle" for an extra €12 per month (presumably for the first 6 months like his own offer). 
    OH told him he'd discuss it with me, and I couldn't find any information about it online. Is there an offer like this, and is it the same mobile bundle that is offered (ie the unlimited one)?


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    #2
    livemusic4life
    Registered Users Posts: 394 ✭✭livemusic4life


    if that is the price, then its fecking marvellous. 12 quid a month far outweighs most bill pays


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    #3
    ShaShaBear
    Registered Users Posts: 5,528 ✭✭✭ShaShaBear


    livemusic4life wrote: »
    if that is the price, then its fecking marvellous. 12 quid a month far outweighs most bill pays
    I said the same to OH, sounds too good to be true! He was quoted €24 for the first 6 months for his own, and that it only went up to €34 after that (the website says €39, but that's as a standalone package). He said the man explained that a second bill phone in the same household was roughly half of the original bill (it would make sense - we live together and both paying for unlimited usage with calls and texts would be downright silly since 9/10 times we are ringing the same family members!)


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    #4
    livemusic4life
    Registered Users Posts: 394 ✭✭livemusic4life


    i'll definitely be keeping an eye on this thread as i have a phone with vodafone, and my mum has just got the emobile deal free for 6 months on our bundle, but no one said anything about that deal for an added person to the bundle


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    #5
    ShaShaBear
    Registered Users Posts: 5,528 ✭✭✭ShaShaBear


    Anything to report on this, Eircom? I'd be very interested if the salesman was truthful.


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    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    ShaShaBear wrote: »
    My partner signed up for eMobile in a store in our local area a few days ago. It was an upgrade to our existing fibre and TV bundle and he got a free iPhone 5c with the unlimited deal.
    The man selling him the package asked him if anyone else in the household would be interested in being "added to the bundle" for an extra €12 per month (presumably for the first 6 months like his own offer). 
    OH told him he'd discuss it with me, and I couldn't find any information about it online. Is there an offer like this, and is it the same mobile bundle that is offered (ie the unlimited one)?
    Hi ShaShaBear

    Apologies for the delays in responding,

    Please PM me your eircom account number and I'll look in to this further.

    Thanks
    Al


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    #7
    ShaShaBear
    Registered Users Posts: 5,528 ✭✭✭ShaShaBear


    eircom: Alan wrote: »
    Hi ShaShaBear

    Apologies for the delays in responding,

    Please PM me your eircom account number and I'll look in to this further.

    Thanks
    Al

    Pm sent, Alan!


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    #8
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    ShaShaBear wrote: »
    eircom: Alan wrote: »
    Hi ShaShaBear

    Apologies for the delays in responding,

    Please PM me your eircom account number and I'll look in to this further.

    Thanks
    Al

    Pm sent,  Alan!
    Thank you ShaShaBear :)

    I have escalated this for investigation by our accounts and mobile offers team. I should have a full update within 24 hours although I will get back to you as soon as I do.

    Thanks
    Al


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    #9
    ShaShaBear
    Registered Users Posts: 5,528 ✭✭✭ShaShaBear


    eircom: Alan wrote: »
    Thank you ShaShaBear :)

    I have escalated this for investigation by our accounts and mobile offers team. I should have a full update within 24 hours although I will get back to you as soon as I do.

    Thanks
    Al

    Any update?


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    #10
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    ShaShaBear wrote: »
    eircom: Alan wrote: »
    Thank you ShaShaBear :)

    I have escalated this for investigation by our accounts and mobile offers team. I should have a full update within 24 hours although I will get back to you as soon as I do.

    Thanks
    Al

    Any update?
    Hi ShaShaBear

    Thanks for you PM,

    I have had confirmation from our sales team (which included managers) that there is no unlimited plan available for €12 per month - not even one for the first 6 months at €12 I'm afraid. To add another unlimited plan to the account is €24 per month for the first six months and the €39 there after with a 24 month contract. There is indeed a sim only plan for €24 per month on a 30 day contract basis.

    I am genuinely sorry that I can't offer you better news. The Emobile stores can offer a variety of different promotions but we will be unable to confirm that exactly that one was. The best advice I can offer you is to go back to the Emobile store and ask the rep to put it in writing before committing to anything they offer



    Thanks
    Al


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