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Telly broken, 2 weeks after expiry of 5 year warranty

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  • 09-08-2015 9:34pm
    #1
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭


    Hi all, I am unsure what to do (if there is anything that can be done at all).

    I bought a 50" plasma TV from you in July 2010. Today the TV has given up the ghost, 2 weeks-ish after my warranty expired. Sod's law!

    Can anything be done? Am I out of luck? Appreciate any help on this.

    Cheers lads.

    :)

    EDIT: Should add I have all the paperwork and the receipt here. It was purchased from the Belfast store and the salesperson was Kenny S.

    The problem with the TV is 2 green lines have appeared on the screen. Not related to connection cables, tuning, screen burn etc. Looks like my LG plasma picked a really brilliant time to die on us. :(


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  • Options
    #2
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    Any news at all on this lads? Thanks. :)


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    #3
    Richersounds.ie: John
    Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    Apologies for the delay getting back to you STG.

    Could you email me the details - johnmc@richersounds.ie

    Thanks as ever,

    John Mc

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



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    #4
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    Thanks a million John. I will scan in the papers I have and email them over tonight. :)


  • Options
    #5
    STG.Otaku
    Closed Accounts Posts: 1,214 ✭✭✭STG.Otaku


    Scratch that, I had them to hand. I've emailed you now. Thank you very much. :)


  • Options
    #6
    Richersounds.ie: John
    Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    STG,

    replied to you by mail and thanks for the posts and mail.

    Not great news, I'm afraid  - but revert to me when you get a chance via mail and we will see if we can ease the pain at all ..

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



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