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Upgraded to a new plan

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  • 10-08-2015 3:52pm
    #1
    tf2
    Registered Users Posts: 178 ✭✭


    Hello,

    I started a new 24 month contract last week and also opted for an upgraded phone. 

    How long do the phones take to be delivered?

    Thanks.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    tf2 wrote: »
    Hello,

    I started a new 24 month contract last week and also opted for an upgraded phone. 

    How long do the phones take to be delivered?

    Thanks.
    Hi tf2

    It's usually within 5 working days, where did you sign up? Was it via eircom or Emobile?

    Thanks
    Al


  • Options
    #3
    tf2
    Registered Users Posts: 178 ✭✭tf2


    eircom: Alan wrote: »
    tf2 wrote: »
    Hello,

    I started a new 24 month contract last week and also opted for an upgraded phone. 

    How long do the phones take to be delivered?

    Thanks.
    Hi tf2

    It's usually within 5 working days, where did you sign up? Was it via eircom or Emobile?

    Thanks
    Al
    Via Emobile over the phone. This was on Wednesday morning. Don't mean to sound impatient but as I explained to the person I was talking to the new phone will be replacing a damaged phone so I'm quite anxious to get it. Is there anyway to track the courier delivery? 

    They told me it would be Friday, or Monday (today) at the latest. Our usual couriers have come and gone already today.

    Thanks.


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi tf2



    The best advice I can offer is to contact emobile customer care on 1800690000 for an update.


    Thanks
    Al


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