Reduce ping

dogcat

I know it may not be too high but I have an average ping of 140ms or so. I need tips to help reduce this. I use Google Chrome and have Windows 8.1 and I use eircom (but not efibre yet). My computer is a Packard Bell and I would really appreciate help to help me bring my ping down to even 50ms, as the current ping makes my laptop lag a lot (it's 2 y/o)

gouche

What speed connection do you have from eircom?
Also, are you getting those pings over WiFi or cabled direct into router?
Lots of things can cause high pings. Any active downloads or uploads may have an impact on ping times as well.

FSL

If connected by wireless then there could be issues with interference. If connected by cable then there may be issues with multiple applications simultaneously connecting to the internet.

Contrary to popular belief computers do not slow down with age. The users just install a host of applications many of which are unnecessary and the vast majority do not need to start at boot and run continuously.

dogcat

This is speed over WiFi. I tried moving closer to the router but still was the same. It was the same speed even if it was the only thing open and nothing was shut down. According to eircom my ping was 25ms which is low but it doesn't explain the lag I'm getting in all my games and on the internet.

Bayberry

A ping traverses many hops.

Instead of PINGing your target, use TRACERT to get an idea of where the delay is occurring, so that you can have a better understanding of what part of you system you need to improve - your WiFi or your ISP connection.

Bayberry

dogcat wrote: »

This is speed over WiFi. I tried moving closer to the router but still was the same. It was the same speed even if it was the only thing open and nothing was shut down. According to eircom my ping was 25ms which is low but it doesn't explain the lag I'm getting in all my games and on the internet.

Turn off the WiFi and plug the laptop directly into the router and see what your delay is that way. Even if it's not practical to use the laptop this way, it'll tell you whether you really are getting 25ms pings form eircom.

dogcat

Bayberry wrote: »

A ping traverses many hops.

Instead of PINGing your target, use TRACERT to get an idea of where the delay is occurring, so that you can have a better understanding of what part of you system you need to improve - your WiFi or your ISP connection.

I can't find it anywhere on which one to click as the nearest one for ping is somewhere in France.

Bayberry

dogcat wrote: »

I can't find it anywhere on which one to click as the nearest one for ping is somewhere in France.

Clicks? France? I have no idea what you're talking about.

Open a command prompt and type PING www.eircom.net and hit enter.

Then type TRACERT www.eircom.net and hit enter.

Tell us what numbers you see. Cut and paste them into you post.

dogcat

Bayberry wrote: »

Clicks? France? I have no idea what you're talking about.

Open a command prompt and type PING www.eircom.net and hit enter.

Then type TRACERT www.eircom.net and hit enter.

Tell us what numbers you see. Cut and paste them into you post.

PING

Minimum 25ms Maximum 182ms Average 71ms
Packets sent 4 - received 4

It took 7 hops to do the TRACERT one.

Cuddlesworth

dogcat wrote: »

PING

Minimum 25ms Maximum 182ms Average 71ms
Packets sent 4 - received 4

It took 7 hops to do the TRACERT one.

Post the results of the tracert.

dogcat

1 1 ms 1 ms 1 ms 192.168.1.254
2 21 ms 31 ms 47 ms b-ras1.pgs.portlaoise.eircom.net [159.134.155.8]

3 22 ms 22 ms 22 ms tenge-4-2-1.pe1.pgs.lmk-pgs.eircom.net [86.43.24
7.129]
4 28 ms 47 ms 24 ms lag-6.core1.bdt.core.eircom.net [86.43.253.98]
5 35 ms 83 ms 26 ms tenge-1-2-1.pe1.crz.crz-crz.eircom.net [86.43.25
2.130]
6 76 ms 57 ms 38 ms ge1-9.service3.cra.dublin.eircom.net [159.134.12
5.15]
7 46 ms 24 ms 24 ms 86.43.151.3

The strange thing is that none of those is my IP although that probably means nothing

GreatDefector

dogcat wrote: »

1 1 ms 1 ms 1 ms 192.168.1.254
2 21 ms 31 ms 47 ms b-ras1.pgs.portlaoise.eircom.net [159.134.155.8]

3 22 ms 22 ms 22 ms tenge-4-2-1.pe1.pgs.lmk-pgs.eircom.net [86.43.24
7.129]
4 28 ms 47 ms 24 ms lag-6.core1.bdt.core.eircom.net [86.43.253.98]
5 35 ms 83 ms 26 ms tenge-1-2-1.pe1.crz.crz-crz.eircom.net [86.43.25
2.130]
6 76 ms 57 ms 38 ms ge1-9.service3.cra.dublin.eircom.net [159.134.12
5.15]
7 46 ms 24 ms 24 ms 86.43.151.3

The strange thing is that none of those is my IP although that probably means nothing

The ping to 192.168.1.254 is your router and only 1ms so problem is not your lan, its the wan side (eircom)

Only one that jumps out at me is hop 5, first packet took 35ms and 2nd time around took 83ms

Others more familiar specifically with Eircom will be on but its not your laptop with those results

Bayberry

GreatDefector wrote: »

The ping to 192.168.1.254 is your router and only 1ms so problem is not your lan, its the wan side (eircom)

Only one that jumps out at me is hop 5, first packet took 35ms and 2nd time around took 83ms

Others more familiar specifically with Eircom will be on but its not your laptop with those results

I'd agree with that interpretation. The delays are on your Internet connection.

ED E

Either theres delay between Blanchardstown and Crown Alley, or your own link is congesting and screwing with the results.

If you have a slow link and and you do anything else, even a snapchat downloading on your kids phone, then that result can be thrown off your game can lag. You need to do the trace with your laptop plugged into ethernet and your wifi DISABLED to be sure nothing else is using the connection.

If this was eircom side it would be far more likely to happen within the first 1-2hops, otherwise all the country would be up in arms at 140ms delays.

One More Toy

I really didnt think bad ping was an issue since my quake III arena days...

dogcat

Most times when I put in a URL it goes to "about:blank" before refreshing onto the link. I have ShopperPro malware and am trying to remove it but won't work.

Anyway, the TRACERT results from ethernet
Tracing route to home.eircom.net [86.43.151.3]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.254
2 24 ms 22 ms 21 ms b-ras1.pgs.portlaoise.eircom.net [159.134.155.8]

3 22 ms 21 ms 21 ms tenge-4-2-1.pe1.pgs.lmk-pgs.eircom.net [86.43.24
7.129]
4 24 ms 24 ms 24 ms lag-6.core1.bdt.core.eircom.net [86.43.253.98]
5 24 ms 24 ms 24 ms tenge-1-2-1.pe1.crz.crz-crz.eircom.net [86.43.25
2.130]
6 23 ms 24 ms 27 ms ge1-9.service3.cra.dublin.eircom.net [159.134.12
5.15]
7 24 ms 24 ms 24 ms 86.43.151.3

Trace complete.

Internet seems slower on ethernet link.

ED E

Go get your PC cleaned. If you've malware running all bets are off.

Bayberry

dogcat wrote: »

Anyway, the TRACERT results from ethernet
Tracing route to home.eircom.net [86.43.151.3]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.254
2 24 ms 22 ms 21 ms b-ras1.pgs.portlaoise.eircom.net[159.134.155.8]
3 22 ms 21 ms 21 ms tenge-4-2-1.pe1.pgs.lmk-pgs.eircom.net [86.43.247.129]
4 24 ms 24 ms 24 ms lag-6.core1.bdt.core.eircom.net [86.43.253.98]
5 24 ms 24 ms 24 ms tenge-1-2-1.pe1.crz.crz-crz.eircom.net [86.43.252.130]
6 23 ms 24 ms 27 ms ge1-9.service3.cra.dublin.eircom.net [159.134.125.15]
7 24 ms 24 ms 24 ms 86.43.151.3

Trace complete

That's a pretty decent tracert response for a DSL link - a 20 ms delay on the link from your modem to the exchange, and just a ms or two variation from there within the eircom network.

If you switch back and forth between WiFi and hardwired, and consistently see significant differences, with much longer hop-times on Wi-Fi, I'm really not sure what to suggest - maybe something to do with packet fragmentation (I know that this used to be an issue with DSL modems, but I haven't had to deal with DSL for years, so I don't even remember the technical terms, never mind the tweaks used to over come it).

Internet seems slower on ethernet link.

Don't know why, with those results.

Cuddlesworth

Bayberry wrote: »

Don't know why, with those results.

Like night and day.