Removing a pre pay meter

ben.schlomo

Hi, we are hoping to move to a new house soon, it currently has a pre pay meter installed which we dont want and are wondering about the cost/procedure for having a regular meter installed.

cerastes

What's the cost associated with fitting and the cost for removal?

Electric Ireland: David

Hi ben.schlomo,

Thanks for your post.

ben.schlomo wrote:

Hi, we are hoping to move to a new house soon, it currently has a pre pay meter installed which we dont want and are wondering about the cost/procedure for having a regular meter installed.

Usually a Pay As You Go meter can simply be deactivated with a code we provide and thereafter function as a standard meter, and there wouldn't be any charge for this. However, in other circumstances the meter may need to be removed by the provider who originally installed it.

If you can send us details of the property by private message (the MPRN and address) we can check this for you.

Thanks,
David

Electric Ireland: David

Hi cerastes,

cerastes wrote:

What's the cost associated with fitting and the cost for removal?

For an electricity Pay As You Go meter, there is a service charge of 19c per day but no charge for installation. And as mentioned above, we don't charge to remove the meters we install; we simply send a code to deactivate the Pay As You Go mode.

For gas Pay As You Go meters, there is a once-off installation charge of €110.35 (incl. VAT) which is applied to the meter, and a removal fee of €199.13 (incl. VAT).

If you have any other questions please don't hesitate to ask.

Regards,
David

ben.schlomo

Electric Ireland: David wrote: »

Hi ben.schlomo,

Thanks for your post.

Originally posted by ben.schlomo
Hi, we are hoping to move to a new house soon, it currently has a pre pay meter installed which we dont want and are wondering about the cost/procedure for having a regular meter installed.

Usually a Pay As You Go meter can simply be deactivated with a code we provide and thereafter function as a standard meter, and there wouldn't be any charge for this. However, in other circumstances the meter may need to be removed by the provider who originally installed it.

If you can send us details of the property by private message (the MPRN and address) we can check this for you.

Thanks,
David

Thanks David, i'll pm when i have details so.

Electric Ireland: David

No problem. In case it helps, we have lots of general information about moving house/transferring accounts here on our website.

If there's anything else we can help you with don't hesitate to ask.

Regards,
David

LollipopJimmy

What us the process for having a PAYG gas meter removed? It is on supply with EI but I'm missing out on discounts with it in place and not to mention it's a massive pain in the hole to top up, especially in the rain.

cerastes

Electric Ireland: David wrote: »

Hi cerastes,

Originally posted by cerastes
What's the cost associated with fitting and the cost for removal?

For an electricity Pay As You Go meter, there is a service charge of 19c per day but no charge for installation. And as mentioned above, we don't charge to remove the meters we install; we simply send a code to deactivate the Pay As You Go mode.

For gas Pay As You Go meters, there is a once-off installation charge of €110.35 (incl. VAT) which is applied to the meter, and a removal fee of €199.13 (incl. VAT).

If you have any other questions please don't hesitate to ask.

Regards,
David

So, a potential customer would be better starting with Bord Gais, who charge nothing to install either meter and only the same charge to deinstall the gas meter, Ive been told the same about the deactivation of an electric meter by Bord Gais, ie a module on it is deactivated by a code supplied to the user.

Electric Ireland: David wrote: »

No problem. In case it helps, we have lots of general information about moving house/transferring accounts here on our website.

If there's anything else we can help you with don't hesitate to ask.

Regards,
David

Nothing about pre pay meters that I can see

LollipopJimmy

Bord Gais don't offer PAYG Electric as an option, only to those in arrears with them. They do charge for install on PAYG Gas meters it's just not up front and is actually the same as EI's charge.
I work in another end of energy and I swear to God if BG offered me electricity for free I wouldn't take it. A terrible company to do business with.

cerastes

LollipopJimmy wrote: »

Bord Gais don't offer PAYG Electric as an option, only to those in arrears with them. They do charge for install on PAYG Gas meters it's just not up front and is actually the same as EI's charge.
I work in another end of energy and I swear to God if BG offered me electricity for free I wouldn't take it. A terrible company to do business with.

Well, I enquired on behalf of someone else about this and what you mention about electric meters was never mentioned, the individuals may be in arrears, but they do offer it, you say they offer it to people in arrears so you contradicted your self, it is available and it doesnt cost anything to install, plus as per the changing back, its a code sent out to the user, that is on the basis of what I was told in the last few days.
Their charges may change? but I have enquired this week and there is no upfront charge, this is what I was told, if its not upfront, where is it? the only charge I am aware of is, the 199.13 charge to uninstall a prepay gas meter back to original (non prepay).

If it was free, Id take it, obviously, it never will be, that said, Ive been with Bord Gais (BG) a few years myself after being with Electric Ireland (EI) for one year having been with BG before that, I find BG better, EI arent terribly worse, but in my experience getting set up they screwed it up so I couldnt log in and access my bills and that put me off them as it took so long to sort, plus the stated gains never materialised, in fact the blurb when I looked back on it was in percentages and when you worked it out there was damn all difference, cents.
Whereas I could utilise tesco vouchers and double the value off my gas or electric bill, that amounts to more than any saving EI purported to  offer, even though I hardly use Tesco anymore.
I was with someone else very briefly who were terrible, oh yes, Airtricity, now they had terrible customer service

LollipopJimmy

cerastes wrote: »

Well, I enquired on behalf of someone else about this and what you mention about electric meters was never mentioned, the individuals may be in arrears, but they do offer it, you say they offer it to people in arrears so you contradicted your self, it is available and it doesnt cost anything to install, plus as per the changing back, its a code sent out to the user, that is on the basis of what I was told in the last few days.
Their charges may change? but I have enquired this week and there is no upfront charge, this is what I was told, if its not upfront, where is it? the only charge I am aware of is, the 199.13 charge to uninstall a prepay gas meter back to original (non prepay).

If it was free, Id take it, obviously, it never will be, that said, Ive been with Bord Gais (BG) a few years myself after being with Electric Ireland (EI) for one year having been with BG before that, I find BG better, EI arent terribly worse, but in my experience getting set up they screwed it up so I couldnt log in and access my bills and that put me off them as it took so long to sort, plus the stated gains never materialised, in fact the blurb when I looked back on it was in percentages and when you worked it out there was damn all difference, cents.
Whereas I could utilise tesco vouchers and double the value off my gas or electric bill, that amounts to more than any saving EI purported to  offer, even though I hardly use Tesco anymore.
I was with someone else very briefly who were terrible, oh yes, Airtricity, now they had terrible customer service

To say I'm contradicting myself is quite pedantic, the only way to get a PAYG Electric meter from BG is to get an RM280 which in English is a Debt Meter and it works the same way as all of the other suppliers

As for the gas meter no upfront charge means every time you top up they deduct 25% to recoup the 110.53 until it is clear

Electric Ireland: David

Hi LollipopJimmy,

LollipopJimmy wrote:

What us the process for having a PAYG gas meter removed?

You would just need to get in touch to request it (in this case it would be best to ring 1850 30 50 90; an appointment can normally be arranged over the phone). The Pay As You Go gas meter removal fee of €199.13 (incl. VAT) would be applied to your bill.

If you have any other questions please don't hesitate to ask.

Regards,
David

Electric Ireland: David

Electric Ireland: David wrote:

No problem. In case it helps, we have lots of general information about moving house/transferring accounts here on our website.

If there's anything else we can help you with don't hesitate to ask.

Regards,
David

cerastes wrote:

Nothing about pre pay meters that I can see

Hi cerastes,

Apologies for any confusion. The above reply was in response to ben.schlomo's post. You can find further information on Pay As You Go on our website here.

If you have any other questions we'll be happy to help.

Regards,
David

LollipopJimmy

Thanks David, I asked somebody last year who til me I need to speak to Bord Gais Networks. Glad to hear it can be done through yourselves

Electric Ireland: Brige N

Hi LollipopJimmy,

We're glad we can help.

If you have any further questions please don't hesitate to ask.

Thanks,
Brige