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Moving from PTSB to KBC?

  • 15-08-2015 3:31pm
    #1
    Elessar
    Registered Users, Registered Users 2 Posts: 5,253 ✭✭✭


    Has anyone else thought about moving accounts to KBC from PTSB? Reason I'm thinking is I've just set up a regular saver with them @ 3%. I'll get 4% if I open a current account (for how long though who knows). I worked it out that even with the fees I'll be paying, I'll still make money thanks to their great deposit rates.

    Then again PTSB are a true bank (i.e. I can lodge actual cash if I need to) and there are no fees for me atm. Then again the deposit rates are abysmal (1.4% currently). As for KBC, the rates are great (for how long) and the app is much better. Am I mad?


Comments

  • #2
    The J Stands for Jay
    Registered Users, Registered Users 2 Posts: 5,786 ✭✭✭The J Stands for Jay


    I made the switch a few months ago and I'm delighted. PTSB are the most incompetent crowd I've ever had to deal with. Even the simplest of things took a visit to the branch and at least half an hour. They're completely unable to set up a term deposit without messing it up somehow.
    KBC are much better, they have an app that actually works, and I've never felt the need to call into a branch as they can actually sort things out quickly.
    When I did switch the current account, PTSB decided to cancel my online banking even though I still had deposits with them. It took a week to find out as the site kept telling me there was a temporary security issue and to try again the next day. Of course the couldn't fix it over the phone and I had to waste 45 minutes in the branhx getting it sorted out.


  • #3
    fits
    Registered Users, Registered Users 2 Posts: 13,583 ✭✭✭✭fits


    I set up a joint account with kbc and i am not happy with them at all. They seem to be unable to cope with the joint thing.


  • #4
    amdublin
    Registered Users, Registered Users 2 Posts: 20,653 ✭✭✭✭amdublin


    I don't know. For me the ptsb free fees is worth a lot more to me over the long term.


    Personally I think stick with ptsb for the free fees and other investment options for your savings.


    I've never had a bad experience with Ptsb and I think their online banking (which is my main method of banking) is spot on.


  • #5
    The J Stands for Jay
    Registered Users, Registered Users 2 Posts: 5,786 ✭✭✭The J Stands for Jay


    amdublin wrote: »
    I don't know. For me the ptsb free fees is worth a lot more to me over the long term.

    Everyone should check their own circumstances. For me, the change from PTSB to KBC will save a lot of money in the long term.


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