Phone or app updates/notifications for account activity?

Howdy BOI,


Quick question, is there an app or service you can sign up to where you can get notifitcations delivered to your phone/email when there's activity on your account (ie; money put in, DD taken out, bank fees, etc)?


I don't check my bank that often so I never know when Im gonna be hit with fees, and when I'm waiting to see when a payment will go in, it'd be a lot handier to just have a notification in my email to tell me "there's been activity on your account" so I know to check and see what it is (instead of randomly checking the whole time out of curiousity/boredom :P).


Does any such thing exist?

Cheers

Bank of Ireland: Nicola

KKV wrote: »

Howdy BOI,


Quick question, is there an app or service you can sign up to where you can get notifitcations delivered to your phone/email when there's activity on your account (ie; money put in, DD taken out, bank fees, etc)?


I don't check my bank that often so I never know when Im gonna be hit with fees, and when I'm waiting to see when a payment will go in, it'd be a lot handier to just have a notification in my email to tell me "there's been activity on your account" so I know to check and see what it is (instead of randomly checking the whole time out of curiousity/boredom :P).


Does any such thing exist?

Cheers

Hi KKV,

Thanks for getting in touch with us here on Boards.ie

At the moment we do not provide a notification service. However, we do have a mobile banking app, there are a number of services available through the app including access to your balance and transactions to help keep track of your account.

You can get more information about our mobile banking app here.

I will certainly pass on your comments to our Mobile Team for any future developments, please let me know if you need help with anything else.

Thanks
Nicola

JackHeuston

Rather than implementing weird security measures with the only objective of making the account/card's holder frustrated, you should consider implementing SMS notifications on account activity.

It's a standard feature offered by a lot of banks in Europe and worldwide, I was shocked to see 365 online doesn't offer that. You get informed as soon as there is a withdrawal or a payment, what's better than that to avoid fraudulent activity? Surely not checking every once in a while your balance from your phone.

Bank of Ireland: Sharon

JackHeuston wrote: »

Rather than implementing weird security measures with the only objective of making the account/card's holder frustrated, you should consider implementing SMS notifications on account activity.

It's a standard feature offered by a lot of banks in Europe and worldwide, I was shocked to see 365 online doesn't offer that. You get informed as soon as there is a withdrawal or a payment, what's better than that to avoid fraudulent activity? Surely not checking every once in a while your balance from your phone.

Hi JackHeuston,

Thanks for contacting us here on Boards.

While we do not have a notification service at the moment, we do have mobile and tablet banking apps which enable customers to access account information such as balance and transaction history 24/7. 

We do appreciate customer feedback and we will certainly pass your comments to our Development Team.

Thanks,

Sharon