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Text from Eircom

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  • 18-08-2015 2:00pm
    #1
    CaoimheSquee
    Registered Users Posts: 359 ✭✭


    Hi there,

    I have just received an email from Eircom saying:

    YOur eircom order is in progress and a technician is not required. We will notify you when your service is active. Thank you, eircom."

    I have no order with Eircom at all at present...is this spam?

    Thanks!


Comments

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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    CaoimheSquee wrote: »
    Hi there,

    I have just received an email from Eircom saying:

    YOur eircom order is in progress and a technician is not required. We will notify you when your service is active. Thank you, eircom."

    I have no order with Eircom at all at present...is this spam?

    Thanks!
    Hi CaoimheSquee

    Can you please forward the email to eircomconnect@eircom.ie and I will seek clarification on this for you.

    Cheers
    Al


  • Options
    #3
    CaoimheSquee
    Registered Users Posts: 359 ✭✭CaoimheSquee


    eircom: Alan wrote: »
    CaoimheSquee wrote: »
    Hi there,

    I have just received an email from Eircom saying:

    YOur eircom order is in progress and a technician is not required. We will notify you when your service is active. Thank you, eircom."

    I have no order with Eircom at all at present...is this spam?

    Thanks!
    Hi CaoimheSquee

    Can you please forward the email to eircomconnect@eircom.ie and I will seek clarification on this for you.

    Cheers
    Al
    It was a text message - my apologies!
    I will take a screenshot and try to send on now.
    Thanks Al!


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    CaoimheSquee wrote: »
    eircom: Alan wrote: »
    CaoimheSquee wrote: »
    Hi there,

    I have just received an email from Eircom saying:

    YOur eircom order is in progress and a technician is not required. We will notify you when your service is active. Thank you, eircom."

    I have no order with Eircom at all at present...is this spam?

    Thanks!
    Hi CaoimheSquee

    Can you please forward the email to eircomconnect@eircom.ie and I will seek clarification on this for you.

    Cheers
    Al
    It was a text message - my apologies!
    I will take a screenshot and try to send on now.
    Thanks Al!
    Thanks CaoimheSquee

    Feel free to PM me the content of the text message

    Cheers
    Al


  • Options
    #5
    CaoimheSquee
    Registered Users Posts: 359 ✭✭CaoimheSquee


    Thanks Al - I have just received another and sent a screen shot to that same email.
    Have not received anything back as yet though


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    CaoimheSquee wrote: »
    Thanks Al - I have just received another and sent a screen shot to that same email.
    Have not received anything back as yet though
    Apologies for the delays CaoimheSquee

    It's not spam however it has appeared that a digit was taken down wrong for a mobile number to serve as an alternative contact method for another customer who has recently ordered service from eircom. I have amended this now and you will not receive any further messages.

    Thanks
    AL


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