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Double charged

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  • 18-08-2015 9:27pm
    #1
    makeandcreate
    Registered Users Posts: 451 ✭✭


    Just looked at my online banking and 4 transactions I made yesterday have been doubĺe charged. Any one else had similar? 


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    #2
    theLuggage
    Registered Users Posts: 399 ✭✭theLuggage


    Often see this. Not sure why but usually they disappear back to appearing once and I'm not actually being charged twice. Check it tomorrow and see if it's resolved. If not I'd ring them.


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    #3
    makeandcreate
    Registered Users Posts: 451 ✭✭makeandcreate


    Thanks. Will see how it looks tomorrow. 


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    #4
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    makeandcreate wrote: »
    Just looked at my online banking and 4 transactions I made yesterday have been doubĺe charged. Any one else had similar? 
    Hi makeandcreate,

    Thank you for contacting us here on Boards.ie.


    If you are logged onto 365 Online, late in the evening when the system is updating account transactions, it can appear that transactions have been duplicated and the balances will sometimes not seem to be correct.  As the file is run after close of business, you may see transactions and credits out of order or duplicated, however your final balance will always be correct. Therefore if there is a duplicated credit or debit displaying it will not be reflected in the final balance. This will then rectify when the system has finished updating.

    Thanks,

    Tara C


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