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Problems at every single stage

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    #32
    TheChizler
    Registered Users Posts: 9,455 ✭✭✭TheChizler


    Hello Tony/Alan/anyone! Anyone there? Echo! Echo... echo...

    We've had no internet again the last few mornings.


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    #33
    punisher5112
    Registered Users Posts: 24,644 ✭✭✭✭punisher5112


    Eircon really are terrible.....


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    #34
    TheChizler
    Registered Users Posts: 9,455 ✭✭✭TheChizler


    punisher5112 wrote: »
    Eircon really are terrible.....
    I'm starting to see the funny side of it now!


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    #35
    TheChizler
    Registered Users Posts: 9,455 ✭✭✭TheChizler


    Tony/Alan, can I please be provided with your code of practice with regard to customer complaint handling which I last mentioned nearly two months ago.

    Secondly can I please be provided with the complaint reference number?


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    #36
    CiaraB44
    Registered Users Posts: 9 ✭CiaraB44


    Disgraceful Company!


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    #37
    Whispered
    Registered Users Posts: 14,772 ✭✭✭✭Whispered


    If they started to provide electricity I'd rather do without. I don't know how they are still in business with their absolutely laughable "customer service". They have nothing but contempt for their customers.


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    #38
    TheChizler
    Registered Users Posts: 9,455 ✭✭✭TheChizler


    Hey, it's Friday again so I though I'd ask for an update as usual.


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    #39
    punisher5112
    Registered Users Posts: 24,644 ✭✭✭✭punisher5112


    TheChizler wrote: »
    Hey, it's Friday again so I though I'd ask for an update as usual.



    Hope your in no hurry for it


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    #40
    TheChizler
    Registered Users Posts: 9,455 ✭✭✭TheChizler


    I must complement ye on the GUI update; it's a very clean looking error screen ;)

    366101.png

    This is still happening about twice a week (that we happen to notice) for the best part of a morning or evening.

    I called 1901 to report it and they didn't seem to be aware of previous faults.


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    #41
    karl75
    Registered Users Posts: 202 ✭✭karl75


    an absolute joke of a company, as for so-called customer service don't make me laugh ive 6 weeks left of my contract and it cant come any sooner I spent 1hr 10mins on to them 2 weeks ago trying to get myaccount  issues sorted was assured it will be sorted, rang again on thurs just gone and still weren't sorted   come on 1hr 10mins can anybody beat that customer service my arse


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