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Order status

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  • 26-08-2015 11:21am
    #1
    richieffff
    Registered Users Posts: 1,757 ✭✭✭


    Hi guys,

    I rang on Monday to order efibre in my new house. On the phone the lady told me that she would call me later that day to confirm my order, she got my details (address, phone, name), yesterday I got a text saying my phone was activated, but no call to confirm the order.

    Is there a way to find out if my order has been placed to arrange a technician out?

    Edit :have no account number yet either


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    richieffff wrote: »
    Hi guys,

    I rang on Monday to order efibre in my new house. On the phone the lady told me that she would call me later that day to confirm my order, she got my details (address, phone, name), yesterday I got a text saying my phone was activated, but no call to confirm the order.

    Is there a way to find out if my order has been placed to arrange a technician out?

    Edit :have no account number yet either
    Hi richieffff

    I'll look in to this for you, could you please PM me the address of where you ordered service and your full name?

    Thanks
    Al


  • Options
    #3
    richieffff
    Registered Users Posts: 1,757 ✭✭✭richieffff


    eircom: Alan wrote: »
    Hi richieffff

    I'll look in to this for you, could you please PM me the address of where you ordered service and your full name?

    Thanks
    Al

    PM sent, thanks


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    richieffff wrote: »
    eircom: Alan wrote: »
    Hi richieffff

    I'll look in to this for you, could you please PM me the address of where you ordered service and your full name?

    Thanks
    Al

    PM sent, thanks
    PM sent in reply richieffff :)

    Al


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